vB Easy Archive - MPx220 w/ 1.30 ROM

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MPx220 w/ 1.30 ROM - MiniSD problems
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Posted by: amg212

As mentioned in a prior post, I'm now working on my version 1.3 MPx220 and have been dealing with bizzare MiniSD problems.

In particular, the contents of the card seemingly vanish and reappear to the file system with no discernable pattern. For example, I could go into the File Manager (built in or the Resco add-in) and navigate to the MiniSD card - it will initially show a card but no contents. I'd then refresh a few times and my files would show up. I'd try to access a particular file and it might not open up.

Applications I've installed which use data from the card suffer from the same problem, as well.

I've tried reformatting my card and even replacing it outright. No improvement. The cards are 100% readable without ANY problems when inserted into my older ROM version MPx220 (which is now en route back to Cingular XBM), my computer or my Ipaq.

There is seemingly no corruption on the card itself (although any file written by the phone since this problem began is, theoretically, suspect)

Cingular XBM is sending out another replacement on the theory that maybe it is just a bad individual handset (maybe the card reader is physically defective)

Is this problem widespread? Is it something in this firmware version? Just a fluke?

This is really frustrating for me since, once this problem is resolved, I'll have no remaining complaints about this phone.

Posted by: Michael95GT

No problems here, when I got my new (1.30 version) Friday afternoon, I swapped everything (including the miniSD card) before booting the phone for the first time. I had several themes, a couple of games and few tones on the card, and everything was instantly accessable after bootup.

I've had no problems yet whatsoever.

Posted by: Don't Panic

I've been having identical problems on a .342 (posted in your other post, and someone else's); I'm inclined to think it's a hardware problem, since it doesn't seem to be widespread, and has shown up on all FW versions (my .325 phone had minor miniSD problems).

Guess I'll find out if I'm "lucky" or not next week, when my 1.30 phone shows up...it'll be phone #4, really hope I don't have to go for #5.

Jeremy B.
Don't Panic

Posted by: sullivanpt

I'm also having similar issues on a .342 rom

Posted by: amg212

Got another handset from XBM, still having the same problem.

At this point, I think I'll just put my phone under the car, run it over and go back and run it over again. I've had it.

Posted by: JacobF

I have the same problem with the SD file system. As a matter of fact I lost some files all of a sudden and they never reappeared. I don't believe it's a hardware issue since the "tree view" option is more predictable. This has not been a confindence building experience with the Moto brand.

Posted by: RichardL890

I have the 1.3 version and I just noticed that if I play my music between 45 min to an hour, windows media player freezes and I have to turn the phone off to get control back. This has happened 4 times already in the same time frame. I guess I can't be for sure it's a mini sd prob but something's doing it on the 1.3 version.

Posted by: JacobF

At this point, without Moto's help, anything could be possible... I think it's a latency issue which manifests itself in random ways. Go figure. I am very tempted to return the phone back all together. Moto's product manager needs to wake up.

Posted by: acem77

same problem here
ver .342

trying to get duke nukem 3d to run on my phone.
was pissing me off then i tried to install it on the phone memory and it works with no problem. diff files get messed up some media player programs flake out cuz the mmc is there one sec and gone the next. it is getting worse as time goes by.

Posted by: JacobF

Also on firmware version .342. I am having intermittent access issues with the Mini-SD card (SanDisk 256Mb). In particular, the file system "vanishes" from time to time but reappears when selecting the "tree view" mode. This affects the camera and video operations. Browsing photos and/or playing video clips is a hit or miss operation. Also, when playing MP3s/WMAs there is an occasional latency issue where the WindowsMedia player will not recognize the file type. Would be nice if the Moto folk can step up to the plate and shed some light.

Posted by: aadadams

Is everyone here using the Sandisk memory? I know Sandisk is a good brand but I seem to remember this being a common factor in a lot of the complaints. I will try Transcend and report back.

Posted by: Don't Panic

That was going to be my question. I've had this problem with a .325, a .342, and now with a 1.3 phone...I really don't think it's a firmware thing.

I'm using a SanDisk 256MB card.

Jeremy B.
Don't Panic

Posted by: acem77

i have a scandisk 256 meg also.
i got my phone at bestbuy with the memory.
so did my friend ill have to check his phone out also.
i have the dang blue tooth bug also. if my BT is on my camera will messup any pic at 1280X960 99% of the time. but any lower res is ok.

2 hard core bugs that need to be fixed wtf ....

Posted by: sullivanpt

Pointing at Sandisk is an interesting idea; however, this exact card worked flawlessly in my previous MPx220 (before I did the BB ROm update exchange). My money's on an Mpx220 hardware problem.

Posted by: aadadams

Quote:

Originally posted by sullivanpt
Pointing at Sandisk is an interesting idea; however, this exact card worked flawlessly in my previous MPx220 (before I did the BB ROm update exchange). My money's on an Mpx220 hardware problem.

Grasping at straws. I have not purchased a card yet in an effort to get one that works with the phone. I would still like to see some of the people with transcend cards report there successes or failures.

Posted by: RichardL890

My problem with mp3 playback is from a transcend 512MB card. On my old .325 however, I had NO problem whatosever. I played the mp3s for four hours straight without it crashing. Go figure, return it to fix a few problems and receive a few new ones. This is going to be a vicious cycle.

Posted by: aadadams

Quote:

Originally posted by RichardL890
My problem with mp3 playback is from a transcend 512MB card. On my old .325 however, I had NO problem whatosever. I played the mp3s for four hours straight without it crashing. Go figure, return it to fix a few problems and receive a few new ones. This is going to be a vicious cycle.

Well, there went that theory. Does anyone have flawless use of miniSD? If so, give us your details. Please!

Posted by: RichardL890

My point was that I don't feel that the card is the problem since it worked flawlessly on .325. My opinion is that it's the firmware.

Posted by: JacobF

I just tried the same operations on .325 and there were no problems. Apparently something broke between firmware revisions. Looks to me some type of timeout value got screwed up. Maybe a global variable.

Posted by: acem77

it seems to have something to do with the abount of memory used.

if i load just a dukenukem3d (30MB) emulator on it it works great.
then i add the rest of the goodies it works poorly.

Posted by: Don't Panic

I can verify, positively, the same problem on a .342 phone, so if it's a FW thing, it happened btwn. .325 and .342, not from .342 to 1.30.

However...I also had problems with my .325 phone. I'm not certain it was the same problem, as it didn't happen until I put the card in a PC card adapter to write files to it, then did basically the same thing. When I swapped my first .325 phone for the second .325, I also swapped cards, and all was well...until I got my .342 phone.

As far as the amount of the card used...I had major problems with my card on my 1.3 phone, files disappearing, etc. I reformatted the card on my PC a few different times, and currently have 45 MP3's, 7 pictures, and a 13MB video, taking up all but 8MB of the card...and it quite consistently shows correctly in file manager. In media player, previously it would a show different number of files each time; again, now, it consistently shows all 46 media files. However, if you put it on random, once every 10 songs or so it will either skip to the next one in the middle, or give a "file not found/playable" error.

Still bad, but MUCH better than this same card was on my .342 phone, and on the 1.30 when I first rec'd it.

I'm wondering...has anyone who has the problem put a brand new card in the phone and had the problem straight off?

Jeremy B.
Don't Panic

Jeremy B.
Don't Panic

Posted by: acem77

took my mini sd card back to best buy same ×××× with the new one. i tested just a few files from the phone to the card.
seemed good. got it home loaded it up and all goes to hell....

Posted by: Don't Panic

How did you load it up? Through the phone, or with a jump drive, card reader, etc?

Thanks---

Jeremy B.
Don't Panic

Posted by: acem77

file manager lets you copy files. i had duke installed and running from the phone memory. then copied it to the card. very pick game with this mini sd problem

Posted by: JacobF

Could someone please try storing all the files on the root level of the storage card (\Storage Card) without using any folders?

Posted by: bschimk1

Yeah I just got back my phone with ROM 1.3 and have intermittent problems with my 256meg Sandisk card. When it happens a refresh does the trick. I didn't have any problems what so ever when I had ROM .325. I guess wait for Hardware revision 7 to come out... lol

Posted by: aadadams

Quote:

Originally posted by bschimk1
Yeah I just got back my phone with ROM 1.3 and have intermittent problems with my 256meg Sandisk card. When it happens a refresh does the trick. I didn't have any problems what so ever when I had ROM .325. I guess wait for Hardware revision 7 to come out... lol

Nah, we only have to wait for ROM 1.31.

Posted by: miZzgirl

ok, this is pissing me off. first i spent 3 hrs transferring from 1888bestbuy/cingular/moto to get my phone replace, yet, they told me to go over to this place called Advantage Communications (Everett, WA) and have it flashed or something?? Arrg. ok besides that.

I wanted to know if anyone purchased their mini sd from flash memory site with their Toshiba 512mb version and still is having problems the 1.3 f/w..??

Anyone know what's Motorola number to get it replaced? I only got transferred so I don't know the number... thanks.

Posted by: amg212

In reading some other threads about flash memory problems with other smartphones, I played around with the formatting on my MiniSD card -

By default, my Sandisk 256MB card was formatted FAT32 - whereas other SD cards I had used with my Ipaq and digital camera were formatted as FAT. I read a few postings that this formatting difference caused some problems for users with E200's a while back so...

I reformatted my card as FAT (not FAT32) and copied all of my files back...

So far, so good! Don't know if this will really solve the problem, but I'm happy for now :-)

(For what it's worth, I think that FAT32 can still work, but perhaps the cluster size needs to be optimized using an advanced formatting program - Given the things I use my card for, I really don't care about the filesystem as long as it works - so I'm not messing with it any further...)

Posted by: aadadams

Quote:

Originally posted by amg212
In reading some other threads about flash memory problems with other smartphones, I played around with the formatting on my MiniSD card -

By default, my Sandisk 256MB card was formatted FAT32 - whereas other SD cards I had used with my Ipaq and digital camera were formatted as FAT. I read a few postings that this formatting difference caused some problems for users with E200's a while back so...

I reformatted my card as FAT (not FAT32) and copied all of my files back...

So far, so good! Don't know if this will really solve the problem, but I'm happy for now :-)

(For what it's worth, I think that FAT32 can still work, but perhaps the cluster size needs to be optimized using an advanced formatting program - Given the things I use my card for, I really don't care about the filesystem as long as it works - so I'm not messing with it any further...)

I have been holding off on buying a card in hopes this would be resolved or the 1 GB version would be widely available. If thi is a solution then I am going to go ahead an buy one. Can one person try this for confirmation? PLEASE, post your results!!!

Posted by: aadadams

Quote:

Originally posted by miZzgirl
ok, this is pissing me off. first i spent 3 hrs transferring from 1888bestbuy/cingular/moto to get my phone replace, yet, they told me to go over to this place called Advantage Communications (Everett, WA) and have it flashed or something?? Arrg. ok besides that.

I wanted to know if anyone purchased their mini sd from flash memory site with their Toshiba 512mb version and still is having problems the 1.3 f/w..??

Anyone know what's Motorola number to get it replaced? I only got transferred so I don't know the number... thanks.

1-800-331-6456

Posted by: Don't Panic

Quote:

It definitely seems happier with FAT than FAT32, but beta player still pops up with "invalid file format" or some such, randomly, and media player will just skip random songs here and there.

Things are pretty consistently good in file manager...unfortunately I don't much care if it always works there, near as much as everywhere else...

Take it easy---

Jeremy B.
Don't Panic

Posted by: JacobF

I concur with amg212. I reformatted my memory card with FAT and although the jury is still out, the gremlins seem to have dissapeared. I tested the file I/O operations with the camera, video camera,music files and activesync and the results were consistent. I guess it had to be something with the card...

Posted by: neo17

how do you reformat the miniSD card to FAT?

Posted by: amg212

I formatted the card on my PC -

Copied all files off of the card, went to "My Computer" and right-clicked on the drive for the MiniSD card - selected format and changed the options accordingly. (You can also do it from a DOS prompt if you want to play with additional options)

Posted by: amg212

Ugh, I spoke too soon. While reformatting to FAT16 helped somewhat, I'm still getting the occasional "disappearing/reappearing" file situation - sometimes it is individual files or folders, other times it is the whole SD card itself. The good news is that it's not happening nearly as often.

I'm becoming more and more convinced that it has to do with how the card is formatted. I'll try other cluster sizes when formatting on my PC, but I wish there were a good utility for formatting directly on the phone...

Or, I can just suck it up and deal until some newer firmware comes out. (Hopefully sooner than later)

Posted by: acem77

formated my 256 sandisk to fat and have the same problems....

anyone have better luck with other brand names or memory sizes?

maybe i should return the 256 sandisk for a 128 one or try a diff brand ??? maybe the new gig mini sd will work better.

Posted by: ahfunaki

I cant even get my card to show up as of now...

I'm going to format to FAT and see what happens...

I'm also using the sandisk 256mb card...

Posted by: ahfunaki

this is really starting to upset me, it wont work at all now...

Posted by: RichardL890

Converting to FAT doesn't work.

I don't know what some of you guys are using it for but I use it as a mp3 player sometimes where I listen to an hour straight with card access every 5 minutes. It still crashes.

Posted by: acem77

has there been a real fix for the mini sd problem???
this is a pain in the ×××.
i have to select my mp3 every song almost cuz it can find the next song in the play list.
take 5-10 tries to get betaplayer to play any video clip.
program that run off it crash randomly.

my firmware .342
sandisk 256 meg from bestbuy 2nd one replace the 1st
friends acts the same way in both phones.

is it the brand of mini sd?
the phone firmware?
the phone?

any one have no problems?? if so what is their configuration?

Posted by: amg212

I'm using the 1.3 firmware -

I had the problems with my Sandisk 256MB MiniSD card - I have since switched to the ATP 512MB card and have not had a single problem in a few weeks.

Still don't know why the other card didn't work right

Posted by: trideau

I'm using the 3.4.3 firmware -

I had problems with my Sandisk 256MB MiniSD card
[Music files not showing up in WMPlayer, directories and files come and go and programs not executing from the MiniSD] - I tried coping file through MPX220, coping file via a Reader/Writer, multiple formats, FAT and FAT32 with no positive results.

I have since switched to the PQ1 256MB MiniSD card from Fry's Electronics and have not had a single problem.

I had one friend state something about the Sandisk 256MB MiniSD card having faster access which may be causing the problem. Sorry, he is not sure where he got this tidbit of info but maybe it is related.

Posted by: Queso

Like the others in this thread, I had problems with my Sandisk 256M card. As long as I kept the number of files on the card / total file size low, it would work like a champ. Kinda defeats the purpose of a 256M card, though.

I upgraded my phone via XBM to version 1.3 (was .342 before) and the problem remained. I have since replaced the card with a 512M PQI card from Fry's and all problems have gone away. Interestingly enough, the Sandisk card works fine in my friends Pocket PC.

Maybe there was a bad run of Sandisks.

Posted by: acem77

just got my pqi mini sd.
pgi 512 works great. 3 sandisk 256 i have tried worked like ***. between my friend and my mpx220 phone.
exchanging my sandisk 256 right from sandisk.
let you know how it works when i get the new one again.....
very well can be a bad batch of minisds...

Posted by: Pglose

Maybe this is a stupid suggestion, especially sinse I have not yet bought the card, but since you're all just grabbing at straws anyway...

Has anyone looked to see if there is a "timeout" issue in the registry. I'll look, but I haven't bought a card yet cause I want you guyz to fix the problem first.

Posted by: acem77

there is nothinh to do other than try diffrent brands.
so far it seem sandisk is the problem(bad batch or crappy card). i have tested that...
the pqi is working geat...not much to draw out of that..just been loading the hell out of it and zero problems

Posted by: RichyCox

Quote:

Originally posted by acem77
just got my pqi mini sd.
pgi 512 works great. 3 sandisk 256 i have tried worked like ***. between my friend and my mpx220 phone.
exchanging my sandisk 256 right from sandisk.
let you know how it works when i get the new one again.....
very well can be a bad batch of minisds...

using PQI since the first ime i got it and it works fine.. well all i put there is music and videos but i will try games....

Posted by: view

Mine is ver 1.3 also and has no problem what so ever. So I hope you get a good one this time!

Posted by: LJUII

Has anyone tried a 1 GB card? I know it is only rated to support 512MB, but I was considering buying a 1 GB. Anyone give it a try yet?

Posted by: Troxelke

Me either, yes... I am willing to get a Sandisk MiniSD 1GB... but have some questions:

- If I see a Sandisk problem, it's only with a 256mb or am I wrong?

- Has anyone used the 1GB Sandisk already with a MPx220?

- I have a 1.15 (europe) firmware, any comments on this regarding miniSD problems?

Thanks in advance...

Posted by: organix

It's not a Sandisk problem, although it seems mostly limited to Sandisk cards. I used to have f/w .326 and I had absolutely no issues with my 256mb sandisk. The same problems that everyone have been describing here (disappearing files, corrupted files, apps won't launch, etc.) have plagued my MiniSD card from the moment I first booted the f/w 1.3 upgraded phone.

It's a problem with the firmware. It's not a bad batch of Sandisks. I realize that it's odd the problem seems to gravitate around Sandisk cards, but my card works fine on my laptop with a SD adapter, and it worked fine on the .326 f/w.

So, to everyone who argues that it was a bad batch of MiniSD cards, you are mistaken. It's a problem with the firmware.

I hate to go on a rant that is borderline heresy here, but I was much better off with f/w 0.326, seeing as how the only real issues I had was with the camera being useless (it's still not all that useful now honestly) and the image browser that refused to close properly. I also had a small issue with the time resetting to factory default when turning off the phone, but now it's not a whole lot better, it only remembers the last time that the phone was turned off - it apparently has no internal clock, only an OS clock.

My word of advice is for anyone who has a Sandisk MiniSD card and .326 or .325 f/w to stick to it for now and wait for the next update from Motorola. Either that, or exchange your MiniSD card to another brand I suppose.

Posted by: Troxelke

Quote:

Originally posted by organix
It's not a Sandisk problem, although it seems mostly limited to Sandisk cards. I used to have f/w .326 and I had absolutely no issues with my 256mb sandisk. The same problems that everyone have been describing here (disappearing files, corrupted files, apps won't launch, etc.) have plagued my MiniSD card from the moment I first booted the f/w 1.3 upgraded phone.

It's a problem with the firmware. It's not a bad batch of Sandisks. I realize that it's odd the problem seems to gravitate around Sandisk cards, but my card works fine on my laptop with a SD adapter, and it worked fine on the .326 f/w.

So, to everyone who argues that it was a bad batch of MiniSD cards, you are mistaken. It's a problem with the firmware.

Thanks for your answer! So if I am right, I should take the chance because:

- I have NOT the 1.30 but the 1.15 (europe) firmware;
- I will not have the 256mb but the 1GB version of Sandisk.

Any other comments or has someone already experience with this configuration or only the Sandisk 1GB?

Thanks in advance...

Posted by: Moltar

I am having no issues with a MPX220 with 1.3 firmware and 512mb PQI miniSD card. Videos play very well from the card, no disappearing apps and music plays fine.

Posted by: xcessboost

Sames issues.. 256mb Sandisk on my 220 1.30.. takes many many tries on betaplayer to get anything to play at all. MP3s randomly disappear.. it gets frustrating! hell, sometimes my wallpaper on my home screen stops showing up because of the issue and im stuck with a hard to read screen..