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Major Problem!! Microphone stopped working, Kind of?!?!

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Posted by: Michael95GT

Yesterday morning on the way home from work, I started having problems with people hearing me, then finally they couldn't hear anything at all! After I got home I messed around with it and ended up doing a Master Reset. I tried a call, it worked, I thought, well another famous Microsoft glitch I didn't use it much the rest of the day. (I work nights, I went to sleep.)

I got up this morning and made a call, started out fine, but as I talked the person of the other end said I was getting lower and lower, till nothing!!

I DON'T think its a hardware problem because Voice Recognition still works fine. I can speak in a really low tone and the V/R works fine!!!

I am totally lost.

Also everything works fine with a B/T headset.

Ideas, anyone?



Posted by: BlackBeltJones

old firmware has this problem... not sure if it was fixed in .346 or not, i haven't experienced it. But it definitely happens on .325



Posted by: Michael95GT

I had the .325 Firmware before getting the new one with 1.30 through XBM.

I never had any problems with the .325 except for the all-around low volume and the pitiful video camera. The new phone was great, all my complaints had been addressed until this cropped up yesterday!



Posted by: jojo268

yeah that happened to me on my .342 but after i just rebooted it it worked fine



Posted by: Xenious

Same here. It happened to me on .325 yesterday. The mic was essentially dead during a phone call. I rebooted and all was fine. It is almost like it wasn't turning on the mic for the call??



Posted by: Michael95GT

OK, the phone has just been laying on the desk, it hasn't been Master Reset or even rebooted. I just picked it up and made a call to see what would happen. First I called one of my other lines and left a V/M to see if ithe mic worked. I checked the message, everything loud and clear. I then made a call to a human, had about a 15 minute conversation, everything is still fine.

I don't know what to do, should a XBM and try to get another phone, or is it a bug in the 1.30 too? If it is, another phone isn't gonna do any good.

Opinions?



Posted by: PPCMD

Could be a bug, could be a bad mic only one way to know get a replacement. If it is a bug they won't admit it, will do another FW update and continue on. I say get a new one.





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