vB Easy Archive - Windows auto-detects DKU-5 as TUSB3410 Boot Device!

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Windows auto-detects DKU-5 as TUSB3410 Boot Device!
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Posted by: moproinc

Hello All!!! This is my first post!

I recently got a DKU-5 cable for my recently acquired Nokia 3220. The cable is NOT an official Nokia product. I run Windows XP pro. I've tried this on two very different computers as well. I've tried the following procedures.

1) Install the PL-2303 drivers from CD provided and then connect the DKU-5 Cable w/out phone.
(Auto-detects as TUSB3410) and WITH phone (auto-detects as unknown device)

2) Install the PL-2303 drivers from different source online (twice with two different sources) and got the same results as the first one.

3) Install drivers AND PC Suite, and then the cable with and without phone. Got them same results.

I rebooted each time after installation and uninstalling the drivers.

I did some research on the TUSB3410 and it's suppose to be a chip devised by Texas Instruments that reads serial-to-USB rather than USB-to-serial.

It seems that before windows detects the PL-2303 drivers, it finds the TUSB3410. I've attempted to locate the drivers for TUSB3410 and deleting them, but i have no idea where they are.

Has anyone else had a problem similar to this and a way around it? I've already collected some gif's for screensavers and backgrounds for my nokia... ! guess i counted my chickens before they hatched...

Please help!

Posted by: Dr. Dave

I thought the DKU-5 was a straight through USB cable, while the DKU-2 had the USB-to-serial converter module.

You may need to look for DKU-2 drivers.

Posted by: pdm400

Hi, I have had the same problem and I've fixed in this way:

1. Install the DKU-5 drivers, without plug the cable
2. Install the Nokia pC suite software, again without plug the cable.
3. Now, the most important, you must install the drivers for TUSB3410. This driver creates a virtual COM port based on a USB connection.
You can find the driver at:
http://focus.ti.com/docs/prod/folde...t/tusb3410.html
there's a lot of information on that page, but you can find the ling at the bottom, with the label:
"TI Virtual COM Port Windows Drivers and Firmware"

4. Once the TUSB3410 driver is installed, now you can plug the USB cable on you usb port, without be connected to the phone.
You 'll see a message informing that windows found a TYSB3410 device and couldn't find the driver. Select the option to locate the driver yourself, selecting the folder where the driver was installed (commonly, c:\Program Files\Texas Instruments\USB-Serial Adapter).
This message will appear twice, once for the new device and the other for the new port.

5. Finaly, you can plag the phone to the cable.

6. Open the Nokia connection manager, select Serial Cabe DKU-5, click on setup, and select the new "USB - Serial Port (COMx)"
Notice that you should do this step every time you unplug the cable. This is because the port is removed when the cable is unplugged.

If you hace any problem, please email me and I'll be glad to help you.

Best Regards,

Pablo.
Buenos Aires
Argentina

Posted by: moproinc

Hello Pablo!

Your information sounds very promising.

I now have a new problem. The auto-installation file setup to install my DKU-5 drivers is not working. It says something about the Install shield not being able to locate iKernel.exe.

I'm able to access the individual drivers but I've no idea where the actual drivers go. These are the following drivers given:

ser2pl.sys
ser9pl.sys
serspl.inf
serspl.vxd
serwpl.inf

I'm hoping after this problem, everything runs smoothly!

Thanks again! Oh and MERRY CHRISTMAS!

Posted by: pdm400

Hi, you are closer than before! Fixing this hole you should go smoothly!
Well, I'm not sure if it can work individually selecting the drivers.
You can find ikernel.exe on:
C:\Program Files\Common Files\InstallShield\Engine\6\Intel 32
if you can't find that folder, you can try searching manually.
When the installation program asks for ikernel.exe, select the folder where is located.
Let me know if you don't have this file, and I'll try to find out what it is and how to install it.
Marry Xmas!!!

Posted by: moproinc

WOOOOOOOOHOOOOOOOOOOOOO!!!!

!!!

After 3 weeks, I've finally got it running!!!
So much fiddling and sorting and installing and rebooting... such a simple fix!!!
Guess in the end... if you don't want any troubles, get the REAL thing...
If you've only got $15 and some time to spare... (ie: ME!) fake DKU-5's work just fine!!!

Much appreciation Pablo!!!

momo

Posted by: madkid88

hey there , everytime i connect my dku-5 cable, in the hardware profiles, it comes up with prolific usb-serial..., instead of the tusb3410, how do i overcome this?? I got a 7250i and a dku-5 cable which is not original?

running on windows me
fone=nokia 7250i
cable=dku=5(not genuine)

Posted by: moproinc

From my understanding the TUSB3410 is an isolated case. You have the more common (and easier) situation.

You should simply be able to install your Prolific USB-Serial (PL2303?) DKU-5 Drivers followed by your phone Software. After that, it's a matter of plugging in your cable and phone. If that doesn't work, there are other posts in the Nokia forum that would cater better to your needs.

Side note. My fake cable has a few drawbacks. After a few transfers in one session (one session being roughly 15 mins of file transfers) the connection fails and I have to restart the computer if i want to use it again. It happens to be just enough time to upload pics and movies. Also, for some odd reason, windows will not restart or shutdown unless the cable is unplugged.

But at $15... I'm still able to communicate with my nokia an infinite number of times albeit being a lengthy and laborous process.

Posted by: madkid88

Installed the prolific drivers,(pl2303)
i have heard if i plug it in with the fone it will come up as unknown device(had that) what do i do if that comes?

and if i plug in without cable it comes up the same, but the tusb3410 doesnt come...

...

if i get a offical nokia dku-5 cable, would it come up the same when i connect it, and would it take this long to get it working? this is really tiring afta a few tries, i am on windows me, which ti driver shud i use?

Posted by: rmulryan

The tusb3410 drivers are also available here:

http://www.satelliteguys.us/showthread.php?t=35803

Thanks to this thread i got the cable working.

Posted by: brandon_r87

i got the devices installed (tusb3410 and then an unmentioned one: texas instruments ump serial port) and now the serial usb port shows up in my pc suite but pc suite says it cant connect to it and i should reinstall pc suite. i've reinstalled and tried again but get the same message. i'm using pc suite version 6.41.6 and a nokia 3585i phone. my cord is non nokia and has a big plastic container in the middle with the label charger on it. i think i've given more than enough info, but it might help, you never know. do i need a specific version for my phone?

Posted by: dmapr

Quote:

Originally posted by brandon_r87
i got the devices installed (tusb3410 and then an unmentioned one: texas instruments ump serial port) and now the serial usb port shows up in my pc suite but pc suite says it cant connect to it and i should reinstall pc suite. i've reinstalled and tried again but get the same message. i'm using pc suite version 6.41.6 and a nokia 3585i phone. my cord is non nokia and has a big plastic container in the middle with the label charger on it. i think i've given more than enough info, but it might help, you never know. do i need a specific version for my phone?

In PC Suite, do you select DKU-5 (USB) or Serial Port connection? You need to choose the serial port type.

Posted by: brandon_r87

i selcect the serial cable one. i go to configure and choose "USB Serial Port - Com4" out of the drop-down menu and click ok. Then I get two messages. The first says "Cannot access the requestion connection type." and the next says "Cannot configure the connection type. Please reinstall Nokia PC Suite. (Code: MediaConfigPlg Run)"

Posted by: brandon_r87

after waiting and receiving no response, i checked further into it. i went to device manager and noticed something i hadn't before. there was a item called USB - Serial Port that had a question mark on it. the reason for it was that the device "Cannot start" (Code 10). its running on a Texas Instruments driver, version 1.2.10.96. i think that might be from the ti virtual com driver.

Posted by: manboobs

Anyone able to get the modem function to work using a fake cable? My cable works fine with the tusb3410 drivers except i cannot install the modem driver on the correct com port (com 4) only comes up on the list with COM 1

Posted by: Nicholas

Quote:

Originally Posted by Dr. Dave

I thought the DKU-5 was a straight through USB cable, while the DKU-2 had the USB-to-serial converter module.

You may need to look for DKU-2 drivers.

You have the dright idea but the cables are backwards.

The DKU-5 and CA-42(?) are serial cables that're coverted

The DKU-2 is a true USB cable

Posted by: agaurav

I tried all the steps that pdm400 reported. No problems until I plugged in the phone and then clicked on "Get connected" button. It just kept waiting there
forever and never connected to the phone.

I am also using a non-Nokia DKU-5 cable and had to install the TI com drivers.
I use WinXP and it had installed 2 devices after I downloaded the TI drivers.
Then I did select the DKU-5 and configured it as USB-Serial-Com4.

Any ideas why?
Thanks!
Gaurav

Posted by: getmaxx

Hi Gaurav,

Great forum!!

I am looking for usbcom.sys file which i need to install DKU-5 cable driver for my Nokia 3125 CDMA handset. Have been unsuccesfull installing the cable driver itself in the first place.

Can you lemme know if you know how to find out if someone can please help me out ASAP.

Warm Regards,

Maxx (Pune)

Posted by: smage

Hello..

My name is Kaiden... Um im new to this fourm.. and i need help on my PC Link to my phone..

Now its a nokia 3200 and im using WIN XP PRO SP2.

and my problem is: That i have gone though the Nokia website.. and went though the step by steps for my NOKIA 3200.. and installed a Drive which was the Right CABLE.. Nokia_DKU-5_1_24.exe.... and the newest software.. Nokia PC Suite..

But after i'd installed them both.. i'd restarted the PC.. and then started it up again and it said it founded a new device but then a window came up saying "FILE MISSING" ser2pl.sys

Does anyone have that file that i can get off them.. im not sure if there are more then just that file.. but if there is... can you please email me with the others..

PLEASE EMAIL ME:::: coolplaceonearth@gmail.com :::: I REALLY DO NEED UR HELP ON THIS GUYS!!

Posted by: angelgirl16

hey..i have a nokia 3220,and a dku-5 cable, and i have a problem with it. i read the instructions you guys gave but after i instal that TUSB driver, it does not detect a "Tusb3410 device", it detects an "usb-uart" controller. if i try to install the driver with the "found new hardware wizard" it says that "the specified location does not contain information about your hardware" or something like that. the cable is in guarantee, it sais on the box that it is compatible with my mobile phone, i just don't know what to do..oh, and i must mention that i tried the procedure with the drivers on my disc, eith the drivers from nokia, and the TUSB driver i got from the page you guys gave. please help me, noone in my family knows how to handle theese things and i am rather lonely

Posted by: angelgirl16

oh and my mom told me that if i don't fix is in one week she'll take it back so help me please!!!!!!1 i'm really desprerate

((((((((((

Posted by: kgbster

This is killing me.

I'm running XP SP2 and have tried for days to get my non genuine DKU-5 cable even recognised and configured correctly.

I've installed the driver from prolific and rebooted - fine.

Installed Noxia PC suite - fine

Connect cable to USB (without the phone being connected) and it initially recognises fine and attempts to configure fine but then gives me an error saying that installation could not be completed.

I check in device manager and it shows a new com port (in this case #3) with the yellow exclamation mark. I can change it to be #4 through to #100 but it still doesn't work.

Needless to say connecting the phone does nothing (although the phone reconises that it has a cable connected.

any help?

Posted by: smage

Quote:

Originally Posted by kgbster

This is killing me.

I'm running XP SP2 and have tried for days to get my non genuine DKU-5 cable even recognised and configured correctly.

I've installed the driver from prolific and rebooted - fine.

Installed Noxia PC suite - fine

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hello.. Im still here and i still have a 3200 nokia problem.. now is there a software to fix this problem or not?? Im still waiting for a reply from someone on this. email me: coolplaceonearth@gmail.com

Posted by: smage

CPOE 2002-2006
Never buy things from EBAY AGAIN.. its like a full nightmare when it comes to GETTING A PC LINK FROM THEM..

Posted by: hightechsoul

Hi, i have a nokia 7370 and a non genuine DKU-5 cable, and same problem as angelgirl16. Instead of detecting Tusb3410 device, it detects USB-UART Controller.
I've tryed all the drivers from prolific and TUSBWIN drivers ... pls help.