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Treo - Exchange Users - Let me hear your setup

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Posted by: chefwong

Just curious how you are getting you Email/PIM information WIRELESSLY to your Treo.

Other than the Goodlink software or Verizon's PC Monitor, are there any TREO applications I can run on my desktop as a *redirector* for email to the Treo just short of having a backend Treo PIM server setup.....



Posted by: jeepik

goodlink here..works absolutely awesome



Posted by: howhao

goodlink on treo is the bomb



Posted by: Quake97

My company uses Intellisync's Mobile Suite. It's ok, not great, but they chose it because it has clients for Palm and Windows Mobile (PDAs and Smartphones). I wish they'd have chosed Goodlink, but we're too cheap.

Joe



Posted by: howhao

intellisync is not cheaper. it's just a different pricing structure.



Posted by: chefwong

Do ya'll get email INSTANT ( 1-2 sec delay) vs. Wireless Syncroniztion which is around every 15 minutes.

I know when I checked these out earlier on last year, I did not like them for email.....

On the blackberries,it is litteraly INSTANT.



Posted by: Quake97

Quote:
Originally posted by howhao
intellisync is not cheaper. it's just a different pricing structure.


Do you know what the difference is? I'm curious.

Joe



Posted by: Quake97

Quote:
Originally posted by chefwong
Do ya'll get email INSTANT ( 1-2 sec delay) vs. Wireless Syncroniztion which is around every 15 minutes.

I know when I checked these out earlier on last year, I did not like them for email.....

On the blackberries,it is litteraly INSTANT.


Yeah, Blackberry is instant, but there's no way to sync up your email. When I have my 7100t plugged into my laptop, I have it stop redirecting email. I don't need to get notified twice. The drawback is that any email you receive while it's plugged in doesn't get on your Blackberry. That's what I don't like.

As for the Intellisync solution, emails are pretty darn close. The way they have it setup here is that once an email arrives an SMS message goes to the device, which makes it automatically sync. I didn't do that for every email. I had that work for certain emails I wanted to be notified on.

Joe



Posted by: howhao

Goodlinkn is instant. It's the "push" mechanism that makes it happen. BLackberry has it too.



Posted by: chefwong

Hey Quake -

You're settings on Blackberry Desktop are off...they're just on the default settings.

You can specify that when it's in the cradle, messages do come to the device. The default setting is to stop redirection when sitting the crade.

The same goes for specific email redirection.....

Sounds like I may to have to mess around with Goodlink.
I've avoided the Treo since it originally came out due to the lag in email delivery/response via wireless synchronization which just wasn't a great solution for email.



Posted by: jeepik

goodlink is unbelievavble,

instant e-mail, wireless sync, to outlook, including contacts, personal folders, calendar, notes, tasks

even can use multiple mailboxes, if you need that(which i do)

it also is housed on the SD CARD so re-installing it is super easy

you guys should try it

its much better then the blackberry software



Posted by: howhao

let's not forget GL is only for enterprises. so you will need to convince your IT dept. to go with it...

if you are able to convince your IT dept. to try it, drop me a line.

HARDCORE GOODLINK ADVOCATOR



Posted by: Redy2Rumble

Do you still require goodlink if you're using a Corporate Exchange Server 2003 environment with Treo 650?



Posted by: howhao

For the select groups (less than 20% of all exchange users) that have taken the plunge in upgrading to Exchange 03, T650 has built in versamail, which is pretty much MS Activesync FOR FREE.

It is fine if you just want to send/receive your email and have calendar and contact, however they do not "push", so you have to adjust minute intervals to sync, also security sucks. 128bit SSL is all they do, while Goodlink have double AES 192bit end to end plus the SSL.

Also goodlink has tons of useful features.

Anyway if anyone has any question about Goodlink I'd be happy to answer them.



Posted by: Redy2Rumble

Quote:
[i]

Anyway if anyone has any question about Goodlink I'd be happy to answer them. [/B]


How much in CAD for a corporate 2003 exchange license for goodlink? Supporting, let's say 50 users.



Posted by: howhao

check your PM.



Posted by: AllGlobaltk

Quote:
Originally posted by howhao
For the select groups (less than 20% of all exchange users) that have taken the plunge in upgrading to Exchange 03, T650 has built in versamail, which is pretty much MS Activesync FOR FREE.

It is fine if you just want to send/receive your email and have calendar and contact, however they do not "push", so you have to adjust minute intervals to sync, also security sucks. 128bit SSL is all they do, while Goodlink have double AES 192bit end to end plus the SSL.

Also goodlink has tons of useful features.

Anyway if anyone has any question about Goodlink I'd be happy to answer them.


GoodLink:
What does it cost?
Does it instal on your server or just your device?
How long is the license for?
Exchange:
I have blackberry exchange server
Can I just push from that?

Please let me know my best bet I would like to dump my 7100t and try a 650

Thanks!



Posted by: howhao

Goodlink:
installs on a separate server and sets up the device OTA (over the air)
license is 1 yr or 2 yrs

no it can't push out from BES
although its requirement is very minimal.

p3800 10gb 512mb

BES doesn't do OTA, did you see how hard it is to upgrade to BES 4.0? you need an entire army to set that up.

PM me or email me for Goodlink pricing.

hao@howhao.org



Posted by: AllGlobaltk

Quote:
Originally posted by howhao
Goodlink:
installs on a separate server and sets up the device OTA (over the air)
license is 1 yr or 2 yrs

no it can't push out from BES
although its requirement is very minimal.

p3800 10gb 512mb

BES doesn't do OTA, did you see how hard it is to upgrade to BES 4.0? you need an entire army to set that up.

PM me or email me for Goodlink pricing.

hao@howhao.org


Email sent thanks for your help!



Posted by: TheOreoSpeaks


The Definitive Treo 650 GSM Thread - In Theaters Now




Posted by: CiscoKid

Quote:
Originally posted by howhao
check your PM.


What would GL cost to support six users? I would like to set it up in my office (and I do have a say if it should be)...

Thanks much!



Posted by: howhao

hey cisco kid, email me.



Posted by: varoomba

Quote:
Originally posted by howhao
For the select groups (less than 20% of all exchange users) that have taken the plunge in upgrading to Exchange 03, T650 has built in versamail, which is pretty much MS Activesync FOR FREE.

It is fine if you just want to send/receive your email and have calendar and contact, however they do not "push", so you have to adjust minute intervals to sync, also security sucks. 128bit SSL is all they do, while Goodlink have double AES 192bit end to end plus the SSL.

Also goodlink has tons of useful features.

Anyway if anyone has any question about Goodlink I'd be happy to answer them.


I am getting ready to install Exchange 03.

I have looked at the following:

Versamail: Free & from this post sounds like it does what I need (basic sync on a pull basis)

PocketMirror/KeySuite: $70: Pull client that sounds like it synchronizes everything.

Intellisync Mobile Suite 6: $90: Push client that otherwise sounds like KeySuite

Good : $27/month: Intellisync functionality but with IT administrative features (can wipe out a stolen Treo from admin site) and it's own apps and databases. On the negative, it uses it's own databases and apps, which are supposedly slower and less robust than the native apps...

Any advice?



Posted by: howhao

ok this is going to be a little long, but for people who are serious, it's worth a read.

Versamail is not secure, not push, lacks features (only mail and calendar)

pocketmail similar to versamail

intellisync is very cumbersome for IT to manage, poor sync experience and not secure.


see what you'll find is that, among all these solutions they require a lot of bandwidth. average 20-50mb a month, which will require you to purchase an unlimited data plan. GoodLink was designed on the old pager mobitex network and is very lean, on average only 2mb a month and 5mb for power users, which enables you to purchase the cheaper plan which usually costs less than 50% of the unlimited plan.

GoodLink and RIM are the only players that target the enterprise market., which is why they are the only ones that are AES and FIPS certified and so forth, unlike others. it's also very easy for IT to manage, since everything can be done over the air and the installation of the GoodLink server takes 20 mouseclicks and 1 hr time, less if you are an experienced exchange admin.

it's feature-packed, and it is outlook in your hand, extremely easy to use interface, and so many thoughtful but forgotten features on other services...

anyway i can go on and on but with the money you save on the dataplan, GoodLink is at least on par, if not better, in its pricing structure.

Just so you know, Bill Gates himself is on GoodLink.

hope this helps.



Posted by: varoomba

Originally posted by howhao

Thanks so much for your feedback Howhao. You are swaying me towards GoodLink... I'm still hanging up on some items though:

Good:
Security is awesome,
Push synchronization is fast
Ability to look-up names in GAL
All Outlook functions are constantly sync'd

Not so good:
expensive ($27.50 per month per user)
doesn't sync with native databases,
Delay in searching for a name from home screen (sometimes only first letter is registered)
Can not look-up a contact details (not dial) from home screen
Can not view attachments in native format
No conditional notification (ie: you can tell SnapperMail to only notify you of messages between x:xxAM and y:yyPM)
Cannot forward meeting invites to other people
Cannot use third party spell checker (requires /K)
Cannot add attachments to an email

What do you think about the negatives? Am I correct or have these all been addressed?

Thanks!

--------------------------

RANDOM NOTES FOR OTHER APS

Versamail: PULL: Free:
For Exchange 03 users, T650 has built in versamail, which is pretty much MS Activesync FOR FREE. It is fine if you just want to send/receive your email and have calendar and contact, however they do not "push", so you have to adjust minute intervals to sync, also security sucks. 128bit SSL is all they do, while Goodlink have double AES 192bit end to end plus the SSL.


PocketMirror: PULL:
http://www.chapura.com/pm_ks_compare.php
Synchronize up to 15 Outlook folders, including public folders and subfolders
Change default folders
Chapura Calendar application lets you synchronize multiple people’s schedules with one handheld calendar
The only third party solution available for synchronizing information in multiple Outlook folders with the additional fields that palmOne built into the extended software applications for personal information management.
Synchronize with Outlook with Business Contact Manager (BCM) Synchronize the Business Contacts folder in BCM with the built-in Address Book/Contacts software on your Palm Powered handheld.

Intellisync Mobile Suite 6: PUSH - $90 / user
http://www.intellisync.com/



Posted by: howhao

varoomba, it looks like you've done your homework and i think having done that you should even be more attracted to GoodLink. Other good things about goodlink includes SUPER EASY IT MANAGEMENT, which is important for bigger organizations, and i can't stress enough about security. GoodLInk does not open an inbound connection through your firewall, which means you won't be open to attacks. NOBODY ELSE DOES THIS.

Also one thing about GoodLink is that it is not restricted to one carrier. A lot of these other solutions work with a specific carrier.

Expensive: Like I told you earlier, because GoodLink does not require an unlimited dataplan, when you purchase GoodLink with your dataplan it comes out to be about the same, if not better.

What do you mean native databases? Please elaborate.

Yes contact details can be viewed.

No service allows to view documents in their original, rich text format without the like of the programs such as Dataviz Documents to Go, etc..

you're right about the no conditional notificatin as well as no attachment for emails initiated on the handheld.

let me find out about the invitation forwarding and spell checker.



Posted by: howhao

ok in GoodLink you can create invitation but you can't forward, also spellcheckers don't all work because GoodLink system is pretty tight and does not allow much to penetrate. so yeah i'd say you're right on both.

i can be reached at hao@howhao.org



Posted by: varoomba

Thanks for your feedback howhao, it is very helpful.

If I were making a decision for a mid to large sized organization, there is no doubt that I would go with GoodLink. The IT admin tools are awesome.

With that said, I am a very small business - 10 employees, four with mobile access devices. All four have Treo 650s and use Sprint because of their cheap and fast unlmited data plans (actually included for free in my plan).

So for me, I am evaluating the products from a little different perspective. Multiple devices don't really matter. IT support is attractive but not critical. Data compression is helpful from a speed standpoint but not from a data usage standpoint, so it's value is somewhat limited...

Quote:
Originally posted by howhao
What do you mean native databases? Please elaborate.

No service allows to view documents in their original, rich text format without the like of the programs such as Dataviz Documents to Go, etc..



Native Databases: third party palm applications often times link back to the native databases for contact and calendar info. If GoodLink uses it's own database for this info (which I think it does) then other apps would not have access to the info which is problematic.

Native Format Attachments (incoming): My understanding was that GoodLink would not pass attachments to Docs to Go for native viewing and editing - but only try to render them in rich text format.

Thanks again for all of your help.



Posted by: howhao

ok GoodLink contact DOES include your native contacts, so yes, while the native contact window is hidden, all your native contact info will be in GoodLink contacts.

also, in Treo 650 Docs to go lets you view and edit in its original format, so yes on that one too.

Listen, if you are hesitant in moving forward and you already have the devices, why don't you give them a try? THere is a 30-day risk free trial with GoodLink.



Posted by: varoomba

Quote:
Originally posted by howhao
Listen, if you are hesitant in moving forward and you already have the devices, why don't you give them a try? THere is a 30-day risk free trial with GoodLink.



Good suggestion. (no pun intended) I guess I am a little hesitant to install such all encompasing software without being pretty sure I'm sold - especially on the server end - but it may be the next logical step.

One question - you're saying that GoodLink syncs with the native databases. Do you mean it pulls from it initially and moves that data to the GoodLink database or does it continually use and update the native database. If it does the later than you're right - third party apps wouldn't have a problem. If it just populates initially from the native database and doesn't keep that database updated, then it would be a problem with the third party apps....

Thanks again for your help.



Posted by: SuzzyP

So hey, does the goodlink software work for someone who is not in a coporate setting? just a person who wants to get their email as soon as it reaches my pop 3 account. Where does one get this program?????





Posted by: howhao

I understand your concern, and that's why GOod recommends a dedicated server for the GoodLink server software. Very low requirement though, P3 800mhz, 512mb RAM, and 10gb hdd, ethernet connection.

installation is a breeze, 20 mouseclicks and an hour of time.

ok let me describe to you my situation, the GoodLInk/native contacts kinda confused me too. but here it is.

1. I had my set of personal contacts on my computer which is connected to exchange, this is pre-GoodLink.

2. after GoodLink is installed, it puts all my personal contacts under its "personal contacts". (options are ALL, personal contact, history - last 150 names called or emailed)

so i have my GAL and my personal contacts all under the GoodLink contact.

you know i can show you how this all works if you email me.

hao@howhao.org



Posted by: howhao

Quote:
Originally posted by SuzzyP
So hey, does the goodlink software work for someone who is not in a coporate setting? just a person who wants to get their email as soon as it reaches my pop 3 account. Where does one get this program?????



GoodLink is an enterprise software, and it targets enterprise customers.

you can do it, it just wouldn't be that cost-effective since you have to run exchange, pop3 won't work alone (althouhg you can get hosted exchange)

there isn't another provider that offers "true push" that you're looking for, sorry.



Posted by: varoomba

Quote:
Originally posted by SuzzyP
So hey, does the goodlink software work for someone who is not in a coporate setting? just a person who wants to get their email as soon as it reaches my pop 3 account. Where does one get this program?????



Hi Suzzy & howhao,

howhao - you suggested a hosted exchange account - that's a good idea as someone can pay $6.99 per month and have a personal exchange account (i.e. with 1and1.com). However, I didn't think GoodLink would work with a hosted exchange account. I thought it had to be loaded on the local exchange server. From your notes, it sounds like that is not true - so this might be a great option for Suzzy...

Suzzy - other options: Try Intellisync Mobile Suite 6 - may not be as good as GoodLink, but it's only $90 and would probably meet most of your needs. Another option would be to go with a simple e-mail program like SnapperMail (snappermail.com) and schedule it to pick up messages every 15 mintues or so. (Do you really need to know an e-mail arrives more quickly than that anyway...?)



Posted by: SuzzyP

I guess i am spoiled having my crackberry that vibrates everytime i get an email...... i suppose i could live with getting email every 15 min... lolol

Thanks for the info... i appreciate it.


let the countdown begin



Posted by: varoomba

Quote:
Originally posted by SuzzyP
I guess i am spoiled having my crackberry that vibrates everytime i get an email...... i suppose i could live with getting email every 15 min... lolol

Thanks for the info... i appreciate it.


let the countdown begin



Here's another possible solution for you if you have a personal POP3 or IMAP4 e-mail account: MailWave



http://mytreo.net/news/archives/000377.php#more

Click Here for Details



Posted by: howhao

Quote:
Originally posted by varoomba


howhao - you suggested a hosted exchange account - that's a good idea as someone can pay $6.99 per month and have a personal exchange account (i.e. with 1and1.com). However, I didn't think GoodLink would work with a hosted exchange account. I thought it had to be loaded on the local exchange server. From your notes, it sounds like that is not true - so this might be a great option for Suzzy...



GL4.0 features GL hosted edition.
find one of Good's resellers (most of them hosted exchange providers) and you can obtain GL without running anything local.



Posted by: MedEdGuy

Quote:
Originally posted by varoomba
Hi Suzzy & howhao,

howhao - you suggested a hosted exchange account - that's a good idea as someone can pay $6.99 per month and have a personal exchange account (i.e. with 1and1.com). However, I didn't think GoodLink would work with a hosted exchange account. I thought it had to be loaded on the local exchange server. From your notes, it sounds like that is not true - so this might be a great option for Suzzy...


You can get a hosted Exchange account from Mailstreet, and you can have your Goodlink setup with them.

http://www.mailstreet.com/wireless/default.asp



Posted by: howhao

Quote:
Originally posted by MedEdGuy
You can get a hosted Exchange account from Mailstreet, and you can have your Goodlink setup with them.

http://www.mailstreet.com/wireless/default.asp


BRAVO...that'd be the right way to go about doing that. find a hosted exchange provider that also is a GoodLink reseller.



Posted by: SuzzyP

Well I am not that desperate to have my mail the second it arrives in my mailbox. If i set up a different program to check every half hour that is good enough for me. I am just spoiled having my BB shoot me mail all the time..... 24/7.





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