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Help with V400

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Posted by: jacslx

I have the USb cable, DL the Motorola Phone Tools 1.xx then hit the live update, and got the 3.19e version now. WinXP with sp2. when i run MPT v3.19e all it says is "Initializing..." help? Thanks

it will also say phone not connected, when infact it is plugged in and turned on?

jac

I have a PK2 file. but dont know wher to put it. When i connect my phone,MPT has to re-install it everytime, but doenst ask for drivers or anyting.



Posted by: TNM

I believe there were some issues with 3.19 and xp sp2.

Also this is a very good thread to start out on:

http://www.howardforums.com/showthr...threadid=328182



Posted by: jacslx

I dont know what my problem is. I have tried everyting that was listed on that site on what to do. installed, un-install, re-installed, down load this, down load that..... nothing.... I have tried other sites, other help from others. Nothing works. Three days going on, the few dollars i can find the program on Ebay is sounding good right now. all i want to do is download the pics i take, and maybe a few mp3s. thats it. thanks

jac



Posted by: dobbiedoo

Do you have the usb Future ? cable.



Posted by: jacslx

yup.... have a oem usb cable



Posted by: dobbiedoo

There were quite a few threads telling you not to use this type of cable.It has some sort of built in filter, this messes with the signal.



Posted by: jacslx

i did read about some cables with that little "box" in the middle of the cable. mine does not have that.



Posted by: dobbiedoo

Try starting the program first without the phone connected, then plug phone in.





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