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Anyone experienced this kind of failure?

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Posted by: kuvulmaz

Hello,

This happened twice last week, both phone screens go dead without any reason (when it is in my pocket or left on the table), the phone does not repond any command, it seems like it is turned off, no lights, no sign of operation, nothing. First I thought that the phone was shutting itself down without any reason but that is not the case, at this dead state when you dial the number from another phone it gives you ringing signal but the actual phone does not ring or do anything, sits like a brick.
Is that weird or what?
Anyone experienced such a thing?

Kuvulmaz



Posted by: kuvulmaz

forgot to mention that at this state the on/off switch also does not respond, only way to bring to phone alive is remove the battery and insert it again, then you can turn on the phone again.



Posted by: TheCritic

The first post is fairly common, many have experienced the phone "shutting off" upon being flipped closed, though not usually randomly (that is, without being flipped closed). The addendum makes it even stranger, I'd say this isn't one of the 220's several well-known issues.

I'd say the first thing to try is wedging a small piece of folded paper under the battery to push the battery up into the contacts at the top. I'm still trying to figure out if that's solved my intermittent problem when flipping closed.

After that, of course, try a hard-reset (turning the phone on while holding the blue button... this will erase everything on the phone), and if that still doesn't help you should probably swap out the phone.



Posted by: unknown2k1

but one time I turned off my phone but it wouldnt come back on when I was pressing the on button.
I thought I was gonna die because I had to return and so on.
But the problem was the on/off button got stuck and didnt fully come out when I shut it down.
Make sure the button is fully pressed and let it go.



Posted by: bshadfan

happened to me on sunday morning..

took it to cingular and they changed the battery saying it was faulty.. then sunday night it happened again but i left the battery out for a minute or so and put it back in and it worked (the first time i left the battery out for 5 minutes.. and nothing would turn it back on..)

but anyway it hasn't happened again yet..

oh also both of those happened WHILE i was charging.. weird



Posted by: kuvulmaz

Quote:
Originally posted by TheCritic
The first post is fairly common, many have experienced the phone "shutting off" upon being flipped closed, though not usually randomly (that is, without being flipped closed). The addendum makes it even stranger, I'd say this isn't one of the 220's several well-known issues.

I'd say the first thing to try is wedging a small piece of folded paper under the battery to push the battery up into the contacts at the top. I'm still trying to figure out if that's solved my intermittent problem when flipping closed.

After that, of course, try a hard-reset (turning the phone on while holding the blue button... this will erase everything on the phone), and if that still doesn't help you should probably swap out the phone.


The phone is actually NOT "shutting off" itself.
When you dial the number from another phone dialer still can get a ringing signal from mpx220 but you can not hear it from the phone itself. So technically the phone is still on at that moment, only it acts like it is off.

On/off switch does not respond at all, none of the buttons respond.

This is the weirdest thing I have ever seen on a phone.

Only after you remove and insert the battery again the phone shuts off and reboots if you press on/off.

It happened again yesterday so three times now since I got it.

Do you think a hard reset would really help?



Posted by: Jay Schmay

That EXACT scenario has not happened, but I've had the phone lock up a few times where the only way I could shut the phone off was by removing the battery. One particular time was like this: I was scrolling through the start menu, had just activated bluetooth AND received a call at the same time. My poor phone didn't know quite what to do, so it simply repeated my ringtone at a low level all the way home until I removed the battery. It also would not respond to the power button (or any other button). This has happened twice, both times were a weird combination of being called at the exact moment where I was doing something involving starting/shutting down bluetooth. It's no big deal IMHO, I've had this happen with other phone brands/models as well (T610, Imate SP2, N6600/N3650).



Posted by: roel127

this also happend to me and finaly the phone wouldnt respond at all, needless to say i took it back to cingular and exchanged it, but that exchange is a whole other story. not the phone but the proses of exchanging it





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