vB Easy Archive - Outage Service Credit

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Outage Service Credit
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Posted by: Icebolt5

Anyone else get the email from TMO/Danger saying that due to the outage, they will be receivin a $20 service credit?

I figured they would do something like that...

Posted by: hqn3

i got that message it also says that they are going to open a place for free apps later. I already got a 5 dollar credit, so i hope i get 25 instead of 20

Posted by: Carl G35c

i dint get the email yet. i hope i get it too! i already got the $5 credit

Posted by: akag40

Im very pleased with this.

Posted by: MaK10

free apps? like the ones in the download package section?

cool, i prolly wont be eligible for this crap haha, i got mine tuesday night, but it obviously couldnt activate the network stuff till yesterday, so who knows....

Posted by: Ajs24

I pray i get this.. that would be awesome.. i'd forgive danger for that

Posted by: sk2sep2304

I forgive them, but I won't forget.

I'm moving over to Cingular after the 6 months left.

Posted by: Tazz.

I got the message too. Hope they stay true to their words.

Posted by: Carl G35c

Quote:

Originally posted by Tazz.
I got the message too. Hope they stay true to their words.

me too, im keeping the email incase they dont

Posted by: Ajs24

YES! I just got it.. so whats the deal.. 20 dollars off our next bill & they are going to add a free section in the catalog?

Posted by: getoffmylawn23

I'm pretty pleased with this. The services were only down for a few days and they're pretty much covering a full month's charge. I'll just get $20 worth of games.

Posted by: Eternal 28

Does this apply to prepay users also? Or only post paid users? Thank you

Posted by: GOOSE13

i'm pumped I only have to pay $10 next month

Posted by: SnakeXs

I got really lucky, I just got mine in on Tuesday, it activated Tuesday night (after lots of trouble finishing registartion), and was only affected by the outage for a few hours, but I did indeed get the email. Quite some luck, if I do say so myself.

Posted by: INeeedMoney

shyt, thatz the least dey can provide for that long azz outage

Posted by: INeeedMoney

Quote:

Originally posted by Eternal 28
Does this apply to prepay users also? Or only post paid users? Thank you

if u don't get the e-mail, than NO it doesn't apply to the prepaid users. Yall should get some kind of credit doe if yall was down, but I donno how that would work.

Posted by: E*Master

I wonder who is picking up the tab on this one. Danger, T-Mobile or both?

Posted by: INeeedMoney

Quote:

Originally posted by E*Master
I wonder who is picking up the tab on this one. Danger, T-Mobile or both?

I would think T-MOBILE would be losing MONEY by providing it on there own... MAYBE both; or just DANGER. ahh I don't care who fronts it.. LONG as I have that $-20.00 + my other credits on my next billing cycle

Posted by: SidekickIIgirl

Yeah o got my $20 and my $5 credit....now I'll have a little more $$$ in my pocket!!!!

Posted by: INeeedMoney

every LIL' bit counts

Posted by: djayrage

An explanation as to what the hell went wrong would be nice as well...

Posted by: Tiffster

Quote:

Originally posted by MaK10
free apps? like the ones in the download package section?

cool, i prolly wont be eligible for this crap haha, i got mine tuesday night, but it obviously couldnt activate the network stuff till yesterday, so who knows....

I got mine on Monday, wasn't able to get it online or activated until Friday morning and I go the e-mail for credit as well as $10 before that since I called in.

Quote:

Originally posted by Eternal 28
Does this apply to prepay users also? Or only post paid users? Thank you

I am pre-pay and got the e-mail. I plan to call on Monday and ask about the credit. Since I am prepay there is no billing cycle to wait for so hoping they give me the credit when I call in.

Posted by: j.2

They should hand out dev keys instead of 20 bucks.

Posted by: SQFreak

SunCom is crediting for the outage time (i.e. five days out of the thirty day billing cycle) upon request to Customer Care. I got ~$4.

Posted by: acurrie

If anyone's still looking for a credit from Fido for the March hiptop outage, I got $20 back after writing the office of the president:

Fido Solutions Inc.
Office of the President
800 de La Gauchetière St. West
Suite 4000
Montréal, Quebec H5A 1K3

Hopefully you can too