vB Easy Archive - Camera broke! What to tell Tmobile?

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Camera broke! What to tell Tmobile?
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Posted by: skrilla

whats good?

my camera on SKII doesn't work anymore. its jus a black screen, and can't take pictures. i got the insurance...is it an insurance problem? do i have to pay for a replacement? what do i tell them? and how long will it take to get a new one?

also, what do i do about a new developer's key??? anyone with any answer would be greatly apprec.!!

THANKS. -s-k-r-i-l-l-a-

Posted by: iQwerty

Do you know why you SK camera doesn't work anymore? If you do, just tell them the truth. They will probably replace your SK with a refurbished one unless your SK is fairly new then you should be getting a new SK replacement.

Good luck.

Posted by: jgeorge

Your camera not working is a warranty issue - unless you took a pickaxe to the camera lens or somesuch then there should be no reason they wouldn't replace the device for you - no need to tell a story.

If you faxed in an application and have a developer key through that process, then you can email danger and get a replacement key. If you have a key from before January 2005 or so (through the "old" online method) then you'll have to reapply for a key - the new process is online also (not the faxed form) and should be up on Monday.

Joe

Posted by: skrilla

nothin happened to my camera. one day it just stopped working. someone told me that there was a batch that had a wiring defect with the camera, and that it is a known problem. i got my skii in november...will i get a new one or a refurbished? is gettin a refurbished that big of a deal?

also, is it an easy process to re-get a dev. key? cause i know how much of a pain it is to get one now without already having one...?

THANKS GUYS...

Posted by: Paolo

Depending on your Service Centre, Danger DOES have the camera as a replaceable part, so I dont see why they would OTC the entire unit for just a simple defective camera, now, if the camera is not at fault, and a processor chip is causing the camera to fail, then they will most likely OTC the phone.

Posted by: E*Master

Quote:

Originally Posted by skrilla

nothin happened to my camera. one day it just stopped working. someone told me that there was a batch that had a wiring defect with the camera, and that it is a known problem. i got my skii in november...will i get a new one or a refurbished? is gettin a refurbished that big of a deal?

also, is it an easy process to re-get a dev. key? cause i know how much of a pain it is to get one now without already having one...?

THANKS GUYS...

Odds You Will Get a Refurbished unit? 100%!! There is no way out of it. You can request a new unit all you want but now way you will get one. T-mobile reps can request a new unit but the repair centre makes the final call on that descision.

Posted by: Orlando_65

Hello, I'm planning on getting a SKII sometime soon, and have been reading alot about a 'developers key'. I'd just like to know what it is. I'm not a software developer or anything, I'd just like to know. Would the SKII not be able to function w/out a key? Would it be any less functional? I remember reading that you could get free apps with one, how much do the apps usually run?