vB Easy Archive - I Hate My Treo~!!!!!!!!!!!!!!!!

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I Hate My Treo~!!!!!!!!!!!!!!!!
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Posted by: Mr2KiEu

well to make a long story short, my treo was acting up from the first day i got it. my voicemail number would always reset, and i finally did the voicemail upgrade off of the palmone website. now my phone seems to go into sleep mode , and i won't wake up, blank screen, green blinking light, i call from another phone and NOTHING! then i take the battery out, and put it back in, screen lights up, loads, then blank again , indicator light glowing orange. i have no idea, on how to fix this problem. i bought it from a cingular dealer, that offers no return policy, so maybe i can send it to treo hopefully for a new one? i'm so mad, i love my treo when it works, but lately , it seems to never work. someone please help me, is there a number to palm i can call to have my phone replaced by treo? its only been 2 weeks.

Posted by: tonydrone

I thought every Cingular dealer offer's a 30 day exchange policy. Pretty sure
an issue like this is covered under some sort of limited warranty. You sould try
taking it to the place you purchased from, and show them your phone.

Posted by: Mr2KiEu

i'm thinking of trying to do the software upgrade to 1.23 , i've read a few post and a few members had luck upgrading, and not having that problem anymore, but if that fails, i think i'm just gonna send it into PALM for repairs, can anyone give me any info on PALM? number? policy?

Posted by: islandsnow

i think if you purchased directly from cingular store, there is a 30 day exchange/return policy. if you buy from an independent dealer, they may not.

Quote:

Originally Posted by tonydrone

I thought every Cingular dealer offer's a 30 day exchange policy. Pretty sure
an issue like this is covered under some sort of limited warranty. You sould try
taking it to the place you purchased from, and show them your phone.

Posted by: Mr2KiEu

independent deal, no return or exchange policy, so basically now i'm stuck with a phone that doesn't work, i have no clue on as what to do, can someone please help me out.

Posted by: nitroxeno

Quote:

Originally Posted by Mr2KiEu

independent deal, no return or exchange policy, so basically now i'm stuck with a phone that doesn't work, i have no clue on as what to do, can someone please help me out.

While you push the reset button (button under the lid) hold down the up arrow, this will allow you to do a hard reset and should fix the problem. After that do a firmware upgrade and all should be good. Hope it works out.

Posted by: 3rdshift

Wirelessly posted (Samsung-SPHA680 AU-MIC-A680/2.0 MMP/2.0)

cingular = tripe but besides that...you should have bought it straight frm a cingular store instead of a independent licenced dealer..the ild' IMHO r real shady

Posted by: Mr2KiEu

welp, just got my replacement from cingular, seems to be working good so far. hopefully no problems this time.

Posted by: WoNGsTeR

Quote:

Originally Posted by Mr2KiEu

welp, just got my replacement from cingular, seems to be working good so far. hopefully no problems this time.

well for future reference here is the palmone number 1866-260-2178

Posted by: DaleJr#8

Quote:

Originally Posted by Mr2KiEu

welp, just got my replacement from cingular, seems to be working good so far. hopefully no problems this time.

so Cingular didnt have any problem with replacing the phone even though you bought it from someone else?

Posted by: WebbyBabe

If you hate your Treo, then give it to me.

Posted by: osa500

Quote:

Originally Posted by WebbyBabe

If you hate your Treo, then give it to me.

co signs look at my sig..lol

Posted by: peaches

Quote:

Originally Posted by nitroxeno

That's incorrect. To do a hard reset, you need to push the reset button under the battery cover and hold the power key (red hang up button) until the round palm logo shows up. Then let go and push the up button to clear all data.

What you told him to do is called a warm reset. Two VERY different things.

Posted by: vietalogy

Quote:

Originally Posted by peaches

yup what the lady said.

Posted by: Mr2KiEu

cingular let me replace my phone no problems, as long as its a cingular treo, and with in the 1 year warrenty, they said i can trade it as many times as i want, just as long as it doesn't have any water damage .