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Question about mobile to mobile minutes on weekends.

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Posted by: Smithdogg1

I have Cingular’s cheapest plan ($40, nation 450) which includes unlimited mobile to mobile minutes as well as 5,000 night and weekend minutes. My question is if I call another cingular customer on a night or weekend does it take from those minutes rather than my M2M minutes? Because by using *646# it would appear that way as over the weekend I talked to a few of my friends who have cingular and my M2M minutes did not go up, but my N&W minutes did. And today around 6 I talked to someone who has cingular for about 30 minutes and noticed that my M2M went up my that amount. So it appears that on the nights or weekends M2M minutes are void, but does anyone know for sure? I am not really worried about using 5,000 N&W minutes in a mouth, that is almost 85 hours, but I would like to know for sure. Also does anyone know if calls to cingular blue customers count as M2M minutes? I guess I should just probably call cingular but I would rather not wait on hold for a half an hour for two fairly simple questions so I figured I would ask here first, Thanks.



Posted by: bobolito

Yes, those plans bill for N&W first before M2M. So M2M only applies during the Anytime hours.



Posted by: itsbetteronamac

it shouldn't take away from you n&w minutes, but it might. I think that in cingular's mind it probably dosn't matter, considering they are both "free" minutes. I am sorry I don't know the exact answer, but am very curious to find out.



Posted by: bobolito

hmm...the answer is posted above.



Posted by: Smithdogg1

Quote:
Originally Posted by bobolito
Yes, those plans bill for N&W first before M2M. So M2M only applies during the Anytime hours.


Thank you for clearing that up for me. Do you know about the other question? If Cingular blue customers count as M2M? I am asumming they do...



Posted by: bobolito

Yes, M2M applies to and from all Cingular and AT&T customers. They even advertise this. All you have to make sure is that YOU have M2M in your account.



Posted by: DRC72

I use to have 450/5000 Nation plan and calls to other Cingular users at night always deducted from my 5000minutes. Not that I really cared, because I averaged about 800minutes for N/W, way below the 5000 mark.



Posted by: hominid7

Quote:
Originally Posted by bobolito
Yes, those plans bill for N&W first before M2M. So M2M only applies during the Anytime hours.


If that is the case, then M2M is not unlimited. Or am i missing something?

Cingular is goofy for not making n/w minutes unlimited on the 39.99 plan.



Posted by: Rcadden

Quote:
Originally Posted by hominid7
If that is the case, then M2M is not unlimited. Or am i missing something?

Cingular is goofy for not making n/w minutes unlimited on the 39.99 plan.


the reason they make it 5000 and not unlimited is to gently push people to the next up plan. Some people don't bother with the math, they simply see unlimited and go for that. I have actually had people sell themselves on the next up plan simply for that reason. They're like, "I only use 200-300 daytime minutes, but I talk alot at night, so I need the unlimited." I'm not going to dissuade you, mister. you seem to know what you need.



Posted by: bobolito

Quote:
Originally Posted by hominid7
If that is the case, then M2M is not unlimited. Or am i missing something?

Cingular is goofy for not making n/w minutes unlimited on the 39.99 plan.

Yes it is unlimited because you never run out of them. That's what unlimited means. The fact that they don't apply 24/7 is another issue.

In the unlikely event you run out of N&W minutes for that reason, then normally you'd start using anytime minutes. However, for M2M calls M2M minutes will be used so you don't use anytime minutes on M2M calls.

The plans for this year bill minutes in the following priority:

1- N&W
2- M2M
3- AT



Posted by: mlzielke

It doesn't seem logical to me that M2M minutes made after 9 p.m. would be deducted from your 5000 night time minutes. Seems to me they should be logged as free M2M minutes and the 5000 minutes should be reserved for making calls to non-Cingular customers and/or Cingular customers that don't have M2M. Or is that what you meant, Bobo?



Posted by: mamosley

Personally I dont know anybody who is going to talk more than 83 hours on night and weekends. And if you do happen to burn up those hours and go over care will credit you back the m2m minutes which are unlimited.



Posted by: SHoTTa35

Wirelessly posted (iPAQ 4150 & MPx220: MOT-MPx220/1.430 Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; Smartphone; 176x220))

im using 4174 mins now. mine is unlimited so i dont care but i can see me going over 5000 some months.



Posted by: rhino369

I've heard that the 5000 ends up being unlimited if you find a way to go over it. Atleast thats what i heard two years ago when i was on CIngular.



Posted by: DRC72

Quote:
Originally Posted by rhino369
I've heard that the 5000 ends up being unlimited if you find a way to go over it. Atleast thats what i heard two years ago when i was on CIngular.


I think it jumps to daytime minutes, once you deplete your N/W minutes or M2M if your calling another Cingular customer.



Posted by: ASimpleFarmer

Quote:
Originally Posted by Rcadden
They're like, "I only use 200-300 daytime minutes, but I talk alot at night, so I need the unlimited." I'm not going to dissuade you, mister. you seem to know what you need.


iys good for you. you didn't need to sell anything and get paid.
I moved up from the 39.99 to 49.99 600AT when I got a FT plan. now I think i have too many minutes...until I get another girlfriend



Posted by: action-packed

m2m should be taken out of your m2m minutes no matter if its a night, weekend, or anytime.

wow. one more reason to discourage me from coming to Cingular.

it's official. Cingular is now the evil empire. not Verizon.



Posted by: ASimpleFarmer

what would it matter anyways? 5,000 NW mins =83 hours of talk time. if you can talk that much at night, they you would definately be on the 59.99 plan.



Posted by: anthonylai

My V635 with rogers_after unlock and flashing it was unable to download mms messages when I send mms to other phone my phone says <unable to send but people still able to receive them. please help_ Iam deeply apreciate!



Posted by: ASimpleFarmer

you are in the wrong thread



Posted by: action-packed

Quote:
Originally Posted by ASimpleFarmer
what would it matter anyways? 5,000 NW mins =83 hours of talk time. if you can talk that much at night, they you would definately be on the 59.99 plan.


its not the point of "what would it matter". the point is that its stupid to not have it taken out of your m2m minutes on the night and weekends. i know some people who do use that many N/W mins (a friend of mine used up over 6000 N/W mins. lucky for him he is on T-Mobile. and a lot of them were m2m).

now if he were on Cingular it would've been another story. that is a stupid excuse to jump up to the 59.99 plan like everyone can afford it. the 450 39.99 plan would be just fine for a LOT of people if the m2m mins were TRULY m2m no matter when you use them.



Posted by: suicidal2af

Quote:
Originally Posted by rhino369
I've heard that the 5000 ends up being unlimited if you find a way to go over it. Atleast thats what i heard two years ago when i was on CIngular.


Nope, as of yesterday I've seen 2 customers go over it...and $800 phone bills suggest that 5000 is not at all unlimited if you go over it.



Posted by: mlzielke

I'm glad I have unlimited NW. I do most of my calling at night and on weekends, and I have gone over 5000 minutes. I don't have to worry about keeping track of NW minutes.



Posted by: ASimpleFarmer

man I stand corrected. I still can't imagine using that many minutes. perhaps I am just jealous



Posted by: bobolito

Quote:
Originally Posted by mlzielke
It doesn't seem logical to me that M2M minutes made after 9 p.m. would be deducted from your 5000 night time minutes. Seems to me they should be logged as free M2M minutes and the 5000 minutes should be reserved for making calls to non-Cingular customers and/or Cingular customers that don't have M2M. Or is that what you meant, Bobo?

It doesn't matter if the other person doesn't have M2M, for you is still M2M as long as you have M2M in your account.



Posted by: bobolito

Quote:
Originally Posted by action-packed
its not the point of "what would it matter". the point is that its stupid to not have it taken out of your m2m minutes on the night and weekends. i know some people who do use that many N/W mins (a friend of mine used up over 6000 N/W mins. lucky for him he is on T-Mobile. and a lot of them were m2m).
If you do the math it really doesnt matter the way it is billed because after you run out of N&W it will start using M2M.



Posted by: ivwshane

Quote:
Originally Posted by bobolito
If you do the math it really doesnt matter the way it is billed because after you run out of N&W it will start using M2M.



Not if your 5000 is eaten all up from m2m calls and then you call non cingular customers at night and get chargerd overages.


The chances of this happening is slim but it should be counted like this:

Unlimited n/w should go first or if n/w<5000 then unlimited m2m should go first unless m2m<N/W then N/W should be used first then m2m.



Posted by: DRC72

Quote:
Originally Posted by ASimpleFarmer
man I stand corrected. I still can't imagine using that many minutes. perhaps I am just jealous


You and me both.



Posted by: action-packed

Quote:
Originally Posted by bobolito
If you do the math it really doesnt matter the way it is billed because after you run out of N&W it will start using M2M.


but what if i eat up my 5000 mins talking to other Cingular customers? if i talk to non Cingular customers after my so called m2m ate my 5000 mins then i'm screwed. that's my they shouldn't be touching your 5000 n/w mins AT ALL if i'm using m2m.



Posted by: bobolito

Quote:
Originally Posted by ivwshane
Not if your 5000 is eaten all up from m2m calls and then you call non cingular customers at night and get chargerd overages.


The chances of this happening is slim but it should be counted like this:

Unlimited n/w should go first or if n/w<5000 then unlimited m2m should go first unless m2m<N/W then N/W should be used first then m2m.


Quote:
Originally Posted by action-packed
but what if i eat up my 5000 mins talking to other Cingular customers? if i talk to non Cingular customers after my so called m2m ate my 5000 mins then i'm screwed. that's my they shouldn't be touching your 5000 n/w mins AT ALL if i'm using m2m.

If you really use up all your N&W minutes by talking to other Cingular customers, then I really don't see how you'd have time left to talk to non-Cingular customers in order to get overages. Customers that talk that much are those who congest the network and therefore Cingular wants them to spend $10 more for the next up plan which has unlimited N&W. Bottomline, if you want to talk that much, you have to pay for it just like anything else.

By the way, if you run out of your 5000 N&W minutes, then you start using your anytime minutes, and then your Rollover. Only after all that is used up you get charged overages. I really don't see how someone who talks so much is not willing to spend $10 more and get rid of any potential headaches. Let's not drown in a glass of water, please!



Posted by: action-packed

Quote:
Originally Posted by bobolito
If you really use up all your N&W minutes by talking to other Cingular customers, then I really don't see how you'd have time left to talk to non-Cingular customers in order to get overages. Customers that talk that much are those who congest the network and therefore Cingular wants them to spend $10 more for the next up plan which has unlimited N&W. Bottomline, if you want to talk that much, you have to pay for it just like anything else.


what?! are you serious?

that's crazy. m2m should be unlimited period. it should not take away from any of your minutes. i see you're trying to justify why Cingular does it that way. it should NOT be done that way at all.

let's use my current T-Mobile plan for example. 600 mins with unlimited n/w. that's like saying the unlimited n/w minutes don't kick in until i use up all of my 600 anytime mins. that's sounds crazy and its the same concept here.

it's just a ploy to get you to pay for the higher 59.99 plan.



Posted by: bobolito

Quote:
Originally Posted by action-packed
what?! are you serious?

that's crazy. m2m should be unlimited period. it should not take away from any of your minutes.

M2M is unlimited. Have you ever heard of anyone running out of M2M minutes?

M2M does not take away from your regular minutes. It's the way the billing priority is arranged that takes away from your minutes, not M2M. This is exactly how other carriers do it.

I guess you think it is crazy that a company is just trying to squeeze a bit more cash from those who overload the network.



Posted by: wierdo

Bobo, don't you remember when it was the other way around. People *****ed then because it pulled m2m before n&w, but that was when all plans over $29.99 had unlimited, then 5000, after SPCS started advertising "3200 minutes for $29.99", and people who weren't paying attention didn't notice it was 200dt/3000nw, n&w and some had an m2m feature added to their account. Cingular found, for a while, that 5500 minutes sold a lot better than 550dt/unlimited nw. Later, other carriers switched to unlimited n&w, and everyone forgot how Cingular did it first (or before the other big carriers, anyway), and lambasted them for not having unlimited n&w.

It seems you can't please everyone all the time.



Posted by: manhole

The way Cingular is billing these minutes makes perfect sense for the $39.99 plan that was available a while back. That plan included 450 anytime, 5000 n&w, and 1000 m2m. If you only had 1000 m2m, it made sense that m2m minutes during nights and weekends came out of your 5000 minute bucket first. But now that Cingular offers unlimited m2m on this plan, it should definately be changed to bill m2m minutes even on nights and weekends.

As a plus to Cingular, billing m2m minutes at all times would make people appreciate Cingular even more when they view their bill and see how many FREE m2m minutes they used during the month.

Just my thoughts.



Posted by: action-packed

Quote:
Originally Posted by manhole
The way Cingular is billing these minutes makes perfect sense for the $39.99 plan that was available a while back. That plan included 450 anytime, 5000 n&w, and 1000 m2m. If you only had 1000 m2m, it made sense that m2m minutes during nights and weekends came out of your 5000 minute bucket first. But now that Cingular offers unlimited m2m on this plan, it should definately be changed to bill m2m minutes even on nights and weekends.

As a plus to Cingular, billing m2m minutes at all times would make people appreciate Cingular even more when they view their bill and see how many FREE m2m minutes they used during the month.

Just my thoughts.


exactly. this is exactly what i'm trying to tell Bobolito.

to Bobo, i didn't say it takes from your regular minutes. i'm saying that if my 600 mins with unlimited N/W plan was like where my unlimited N/W mins didn't kick in til all of my 600 mins were gone, everyone would be crying foul and its the same concept here.

that is not exactly how other carriers do it. prove me wrong. with Verizon's unlimited "IN" network calling, you think they use up your anytime mins first? no.



Posted by: joshpo

From Verizon's TOS:

National IN Calling does not apply to incoming calls and will apply to outgoing calls only.

That seems like a much worse billing issue to me.... No carrier is perfect but of all the crazy things they do this is pretty low on the totem pole.



Posted by: ivwshane

Quote:
Originally Posted by joshpo
From Verizon's TOS:

National IN Calling does not apply to incoming calls and will apply to outgoing calls only.

That seems like a much worse billing issue to me.... No carrier is perfect but of all the crazy things they do this is pretty low on the totem pole.


Are you serious!! Do you have a link to the TOS?



Posted by: joshpo

Sorry I misquoted, this only applies if you do not receive their caller ID or if callID is unavailable. Sorry about that.

Quote:
National IN Calling

If Caller ID is not present or Caller ID Block is initiated, National IN Calling does not apply to incoming calls and will apply to outgoing calls only. National IN Calling is not available to customers whose wireless exchange restricts the delivery of Caller ID or with fixed wireless devices with usage substantially from a single cell site. National IN Calling does not apply if Call Forwarding or No Answer/Busy Transfer features are activated or to data usage, including Push to Talk calls, Picture Messaging or Video Messaging, calls to check your voice mail and calls to Verizon Wireless customers using Airfone® Service or any of the VZGlobal services. National IN Calling does not apply in those areas of Louisiana and Mississippi where your phone’s roaming indicator flashes.




Posted by: bobolito

Quote:
Originally Posted by action-packed
exactly. this is exactly what i'm trying to tell Bobolito.

to Bobo, i didn't say it takes from your regular minutes. i'm saying that if my 600 mins with unlimited N/W plan was like where my unlimited N/W mins didn't kick in til all of my 600 mins were gone, everyone would be crying foul and its the same concept here.
I don't think you can claim that as being the same concept because M2M minutes are not based on time. They are based on whether the customers calling are of the same company or not. N&W and Anytime minutes are based on time. The placement of M2M to apply only during the daytime does not make M2M a time-based billing application.

I understand perfectly what you're saying. But I just don't think we can blame Cingular for figuring out a way to make people pay for excessive use. I honestly think that anyone who is capable of using more than 5000 N&W minutes in one month really needs to get a life and a replacement of all radiation-burned brain neurons.

Quote:
that is not exactly how other carriers do it. prove me wrong. with Verizon's unlimited "IN" network calling, you think they use up your anytime mins first? no.
That's not what I said. What I meant was that other carriers bill M2M minutes during the anytime period only. It's not only Cingular. However, at least other carriers give you unlimited N&W minutes on all their plans so it really doesn't matter.



Posted by: i0wnj00

Quote:
Originally Posted by manhole
But now that Cingular offers unlimited m2m on this plan, it should definately be changed to bill m2m minutes even on nights and weekends.

Just my thoughts.


Why should Cingular change the way they bill UM2M for this plan?
It's going to confuse sales reps and customers alike when it comes to how UM2M is billed. Then you have customers that completely forget the tiny details or don't care about the said details of their plan. On the other hand, you have sales reps/CSRs that also forget the same details. At least, keeping a consistent way to bill UM2M regardless of plan will create the least confusion.

So 5000 N&W for all calls isn't enough for one person for a month? 5000 N&W is pretty much unlimited in my book, unless somebody has consistently gone over this limit by yakking to their Cingular/AT&T buddies. Then you have rollover, which I believe can be used when the allotted pool of N&W minutes are gone.



Posted by: bobolito

Quote:
Originally Posted by i0wnj00
Why should Cingular change the way they bill UM2M for this plan?
It's going to confuse sales reps and customers alike when it comes to how UM2M is billed. Then you have customers that completely forget the tiny details or don't care about the said details of their plan. On the other hand, you have sales reps/CSRs that also forget the same details. At least, keeping a consistent way to bill UM2M regardless of plan will create the least confusion.

So 5000 N&W for all calls isn't enough for one person for a month? 5000 N&W is pretty much unlimited in my book, unless somebody has consistently gone over this limit by yakking to their Cingular/AT&T buddies. Then you have rollover, which I believe can be used when the allotted pool of N&W minutes are gone.

This is why I think we can't blame Cingular for trying to get what is fair out of those who virtually abuse the service. If you use your service excessively, don't expect it to be cheap. I can't think of anything wrong with that statement.



Posted by: shortyd999

It would almost seem impossible to get overages on a plan like that in the right conditions. Ok say he runs out of 5000 minutes, then he has UNLM2M, which means u can never have overages when talking to Cingular customers. But if he talks to non cingular customers at night then it will just take away from is anytime minutes. Since he is on a low plan, he probably doesnt use his phone that much in the first place so he would have some anytime minutes to burn. Also since he is on a low plan and assuming he has light usage, he probably has some rollover (depending on how long he's been a Cingular customer). So in the event he uses all his anytime minutes after using all his N/W minutes, it will start deducting from his rollover balance. Now he uses ALL available minutes that he has, then he will have overages in which case he needs to go to a higher plan if it happens on several occasions.

But as of now, it really shouldnt matter because most people who got a rate plan within the last year have UNLM2M and UNLN/W minutes.(like me)



Posted by: action-packed

Quote:
Originally Posted by bobolito
I understand perfectly what you're saying. But I just don't think we can blame Cingular for figuring out a way to make people pay for excessive use. I honestly think that anyone who is capable of using more than 5000 N&W minutes in one month really needs to get a life and a replacement of all radiation-burned brain neurons.


that's what i'm saying. they are just trying to squeeze more money out of consumers. and actually, it's usually the people that burn that many minutes that DO have a life because they have people to talk to.

Quote:
Originally Posted by bobolito
That's not what I said. What I meant was that other carriers bill M2M minutes during the anytime period only. It's not only Cingular. However, at least other carriers give you unlimited N&W minutes on all their plans so it really doesn't matter.


it only makes sense for them to bill m2m during anytime minutes only because N/W minutes are unlimited.

sigh. oh well, doesn't matter. it's everyone against me on this topic so i'll let it go.



Posted by: wierdo

I'd just like to point out that at the time of the change to the current method of m2m and n&w billing, it wasn't to soak the customers, it was a response to customer complaints about their 1000 m2m minutes going away before their 5000 n&w were being depleted.

Cingular Consumption Of Minutes-The Real deal

Quote:
Consumption Order of Minutes are changing February 1, 2004

Start Date: February 1, 2004

End Date: Ongoing

Overview:
Beginning on plans built for February 1, 2004, the consumption order of minutes will be changing. Here is a quick breakdown of what has changed:
· Plans prior to 2/1: mobile to mobile, night and weekend minutes, anytime minutes, bonus rollover and accumulated rollover balance
· Plans built after 2/1: night and weekend minutes, mobile to mobile, anytime minutes, bonus rollover and accumulated rollover balance




Posted by: shortyd999

So Cingular did have it the other way around and change it because thats they way customers want it. See, Cingular does listen to its customers.

Quote:
it only makes sense for them to bill m2m during anytime minutes only because N/W minutes are unlimited.

M2M is unlimited also.



Posted by: action-packed

Quote:
Originally Posted by shortyd999

M2M is unlimited also.


i was talking about how Verizon only applies m2m to anytime mins on their nation "IN" because n/w are unlimited.



Posted by: bobolito

Quote:
Originally Posted by shortyd999
So Cingular did have it the other way around and change it because thats they way customers want it. See, Cingular does listen to its customers.


Yep, they did have it the other way around. My old plan used to bill that way. So if you are grandfathered in one of the old plans, you should still be billed M2M during N&W.





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