vB Easy Archive - my sidekick2 broke.....

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my sidekick2 broke.....
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Posted by: reas0n555

i had it in my back pocket and i guess the screen cracked.....does anybody know of a site that i can find the screen ..or send it to..i was dumb enuf not to get it covered by t-mo...and danger sez its not a warranty exchange since i broke it..i checked ..e bay and id rather by a new one out the box than pay almost the same price for a "barely used" new one....any help...??

Posted by: triple5soul8781

Your screwed. I havent heard of any1 who sells sidekick screens, or anyone who has ever succesfully replaced one.

Posted by: jgeorge

Oddly enough, sending it back thru T-Mo's exchange program and paying the $70 out of warranty exchange fee is actually by far your best option. Insurance wants a $100+ deductible (and it's too late anyway). Screens are not really procurable unless you find someone with another broken device which has a good screen. Swapping the screen isn't hard, hardware wise, but then you get to a point where the IMEI label on the back of the screen doesn't match the internal IMEI of the device, making it impossible for you to get warranty service on this device as well as some other possible complications.

Joe

Posted by: KrAzE00YoUnG

... replacing your sidekick screen is extremely hard... you gotta solder it. it takes time. I did it before.

Posted by: reas0n555

Oddly enough, sending it back thru T-Mo's exchange program and paying the $70 out of warranty exchange fee is actually by far your best option. Insurance wants a $100+ deductible (and it's too late anyway). Screens are not really procurable unless you find someone with another broken device which has a good screen. Swapping the screen isn't hard, hardware wise, but then you get to a point where the IMEI label on the back of the screen doesn't match the internal IMEI of the device, making it impossible for you to get warranty service on this device as well as some other possible complications.

Joe

how does this work? all igotta do is go to t-mo and tell them i will pay 70 bucks and i get a new screen?...i dont care bout the imei number ...cause its my sk2 isnt backed up by t-mo...(i know im dumb for not doing so and its to late to do it by the way)...

Posted by: jgeorge

Quote:

Originally Posted by reas0n555

how does this work? all igotta do is go to t-mo and tell them i will pay 70 bucks and i get a new screen?...i dont care bout the imei number ...cause its my sk2 isnt backed up by t-mo...(i know im dumb for not doing so and its to late to do it by the way)...

I'm *assuming* you have T-Mobile service for the device. If that's the case, call customer care and talk to the wireless data group, tell them you broke your screen and you need a device replacement, and you understand that an out-of-warranty exchange fee applies. They'll send you a refurb SK2 device and take back you broken one, and charge you $70.

If you don'thave t-mobile service you can call your carrier and see what hey can do, I don't know what the other carriers do for out of warranty replacements.

Joe

Posted by: reas0n555

hey jgeorge.thanks alot ...i got my sk2 on its way...for just 70 bucks...then alli do is send them my broken sk2...better than buying one of e-bay..used ones are runnib for about 180..to like 220..

Posted by: jgeorge

Quote:

Originally Posted by reas0n555

hey jgeorge.thanks alot ...i got my sk2 on its way...for just 70 bucks...then alli do is send them my broken sk2...better than buying one of e-bay..used ones are runnib for about 180..to like 220..

Good deal. Like I said, amazingly enough the best deal is just to go through the regular out of warranty exchange. The device is hit enough that finding one cheaper on the open market is just about impossible.

Joe