vB Easy Archive - Cingular doesn't have 6230 for XBM, just v551,s66

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Cingular doesn't have 6230 for XBM, just v551,s66
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Posted by: mikek753

Hi all,

I think that is more Cingular then Nokia problem, as Cingular has supprort contract from Nokia and 6230 is "Cingular phone" as can't be used as is for other networks, so I'm posing here.

I have a problem with my phone and called XBM.
XBM rep. told me that Cingular doesn't have any Nokia 6230 from Nokia for replacement due Nokia works on fixing 6230 problems and XBM can give Mot V551 or S66 only and that is only option they can give me at that time .

I've asked for 6620 too - XBM rep. answered that he doesn't have that option; options are v551 or S66 only.

Any advice / ideas what to do ?

The problem with my phone is that speaker doesn't work - it doesn't ring (but vibrates) and no loud speaker.
In the Cingular store rep. checked for my phone and put comments on my account that my phone doesn't have any physical damages or water.
But, after that I called to XBM and asked XBM rep. to validate that record on my account just in case he replied that he doesn't see such record ... Hmm

I don't want give up the 6230 as I paid above $250 for it and accessories.

What else I can do?
Also I don't understand how people are accepting v551 replacement for 6230 from XBM - or that is just Cingular "low ball" tactics?

Thanks.

Posted by: ivwshane

You can go directly through the manufacture.

Posted by: jthoske

My earpiece on the 6230 starting acting really funny. About two nights ago it started and just everything sounded really weird. I also had the problem with the locking keypad, where I couldn't do anything while the phone froze up.

As of 8/28/05, the Nokia 6230 is "off the market". If you have a problem with one of them, and it is over 30 days old (mine is 50 days old today), they will try to exhange you a refurb Moto v551 or a Siemens s66.

I told them to take both of those phones and shove it up their ***.

I was disconnected and hung up on so much, it was VERY frustrating. I was transferred to Customer Care, put on hold for 20 minutes, and hung up on. I was put on hold @ customer care, and then Nokia support picked up???

I ended up calling back to warranty exchange today, and immediately asking for a supervisor/manager. He was slow about it, and offered me a few different models before he agreed to a Sony-Ericcson s710a (even up exchange)

I basically told them that I want a phone that is equal or better than my previous phone, and have most of the features that I wanted. He offered me the V3 RAZR as well, but I took the SE s710a.

Only downside is that they are backordered and I have to wait, but he did upgrade me to expedited shipping at no charge ($7.50 value). Hopefully I'll have a good phone a few days... I'll miss my nokia 6230

***So if you have a 6230, with enough patience you can get a V3 RAZR right now, or an s710a if you dont mind waiting. I dont know if there are any other ~$200 phones, but I pleaded my case by argueing the s66 and v551 didnt have an mp3 player / mmc (s66 has mmc but no media player) ***

Posted by: corrupt

Eeek.. I would definetly not accept a V551 as a replacement. Try to go through Nokia instead.

Posted by: hahnyc87

you posted this in 2 forums, against the rules- it doesnt belong in the nokia forum

Posted by: Cuba

lol..i guess that makes two of us...4 weeks ago or so, i recieved a se s710a as an replacement from lockline for one of my 6230b's..lockline sent me the s710a instead..i was told the 6230b was being discontinued..4 week later is now obvious that they have recalled the device due to firmware issues well cingular branded firmwares..however my other 6230b doesnt have the issues...its sad that people are getting offered Moto's V551, no explandable memory..or the S66 with no mp3 player nor edge...geeez..cingular is low balling those who cant stick for thier rights..lol..i know i would never take either of those models..its just not comparable..well the s710a is though.

Posted by: .7

Threads merged and moved to phone forum.

Posted by: mikek753

Quote:

Originally Posted by jthoske

What kinf of extended memory s710a supports?
Can I use my 1 GB MMC from 6230?

Thanks.

Posted by: Marcster

Quote:

Originally Posted by mikek753

What kinf of extended memory s710a supports?
Can I use my 1 GB MMC from 6230?

Thanks.

The Sony Ericsson S710a has the proprietory Memory Stick Duo card. The BIGGEST card available is only 128MB!

http://www.phonescoop.com/phones/phone.php?p=602

"Expansion Card Type: Memory Stick Duo, 32 MB card included"

A lot of people take card readers like this one and reuse their memory cards (MMC or otherwise) as "USB jump drives".

Not the perfect solution you were hoping for, eh?

Posted by: mikek753

Quote:

Originally Posted by Marcster

The Sony Ericsson S710a has the proprietory Memory Stick Duo card. The BIGGEST card available is only 128MB!

Not the perfect solution you were hoping for, eh?

Thanks for reply.
In that case I'll even pass s710a ... What the use of MP3 player with 32mb card?

I'll try tomorrow again ask for 6620 or 6680 as replacement

Posted by: kmac1914

Quote:

Originally Posted by Marcster

I'm pretty sure there are bigger cards than 128 MB, cuz if i'm not mistaken, the psp uses memory stick pro duos, and i know they're up to at least 1 gig.

Posted by: Marcster

Quote:

Originally Posted by kmac1914

I'm pretty sure there are bigger cards than 128 MB, cuz if i'm not mistaken, the psp uses memory stick pro duos, and i know they're up to at least 1 gig.

Since I don't own this phone I can't say for 100% certainty, but from what I've read here, you can't use the PRO versions in the s710a.

Anyone on here that has the s710a can tell you 100%.

Posted by: zerilos

Quote:

Originally Posted by Marcster

Since I don't own this phone I can't say for 100% certainty, but from what I've read here, you can't use the PRO versions in the s710a.

Anyone on here that has the s710a can tell you 100%.

I'll also vouch for this. I've used the phone and I have several friends who own one.

Either way, eBay, phonescoop, gsmarena, or any other phone site that has the specs for this phone, says that you cannot use pro sticks on this phone, just memory stick duos.

Posted by: Marcster

Got it! Here is a review about the s710a:
http://www.epinions.com/content_188099628676

and here is that reviewer being told that the memory card is limited to the 128 memory stick duo:
http://www.epinions.com/content_188...76/show_~allcom

Or, read through the customer reviews, I'm sure someone mentioned it (or complained about it):

http://reviews.search.com/search?q=...ds=1&k=39009279

But, IMHO, it is silly to make a phone with video capabilities & a media player and then destroy it's capabilities by saddling it to a 128MB max card. The only way around it is to carry multiple cards??? *gulp*

Posted by: cingtd

Quote:

Originally Posted by mikek753

Hi all,

Also I don't understand how people are accepting v551 replacement for 6230 from XBM - or that is just Cingular "low ball" tactics?

Thanks.

Cingular has no say in what XBM offers as a replacement. XBM is completely independant from Cingular and only responsible for warranty service.

Posted by: wierdo

Quote:

Originally Posted by cingtd

Cingular has no say in what XBM offers as a replacement. XBM is completely independant from Cingular and only responsible for warranty service.

Aren't you thinking of lock/line?

Posted by: cingtd

Quote:

Originally Posted by wierdo

Aren't you thinking of lock/line?

No, I don't mean Lockline. The XBM group is an independant group. They do answer the phone as Cingular but they are not a seperate department. This service is provided by a contracted company.

Posted by: jthoske

They'll give you a V3 RAZR too from XBM if you talk to a manager.

going through nokia gives you this response: "we can only repair the phone, we wont replace/exchange it. you can send it in and we will have it for an undetermined amount of time. we dont even have the fix done to repair the phone, so it will be awhile"

screw that, I'll take an s710a or a V3 razr... the v551 and s66 I told the cingular xbm rep that was a f***** joke.

Posted by: VanillaGorilla

Well, an update to my situation -

I did take the S66 as a replacement before seeing that people were offered a S710a in the same situation, and I honestly was stuck because the cell phone is used for work purposes. I just called back to find out why I wasn't offered this option. The CSM on the other end told me the following

That the V551 was a better and more expensive phone than the 6230. (Better - that's opinion. More expensive? I dunno about that.)
That they don't even have S710a's to offer
That it was impossible for people to have been given S710a's through them, so they must have gotten them elsewhere.
And, he's worked there 9 months, so he's sure about all the above

When I asked to be put on with a manager or supervisor, I was told 'I'm not authorized to do that.' I applaud anyone who actually got an S710a, because you've got boatloads more patience than I have.

I did fire off an e-mail to Cingular direct regarding this matter, not that I think they can do anything. This honestly has me furious with the company. With my contract up in January, I may just be looking to switch carriers if this smoke and mirrors act keeps up. It's not even about the phone anymore. Now I'm just aggravated by principle and how this is being handled.

MtA

Posted by: jettaguy87

I was able to get a brand new S710a as a replacement for my 6230 after two phone calls. Ask to talk to a "resolutions" person, thats who I was directed to. The S710a is on backorder currently but they will be sending me one and upgraded me to free expedited shipping as well

Through both phone calls I was very calm and just explained that the two phones being offered weren't anywhere near comparable, and the second rep I spoke with wholeheartedly agreed with me. Guess I got lucky, but stick to your guns people, and tell them you have a friend that got an S710a as a replacement

Posted by: Cuba

lol..thats the spirit,stay calm, and stand your grounds..you cant be denied..too bad its on backorder, i guess xbm and lockline have two diffrent inventory warehouses they pull thier handset from.

Posted by: Rcadden

Quote:

Originally Posted by VanillaGorilla

Well, an update to my situation -

I did take the S66 as a replacement before seeing that people were offered a S710a in the same situation, and I honestly was stuck because the cell phone is used for work purposes. I just called back to find out why I wasn't offered this option. The CSM on the other end told me the following[list][*]That the V551 was a better and more expensive phone than the 6230. (Better - that's opinion. More expensive? I dunno about that.)

If they tried to tell me that a v551 was better than a 6230, I'd go NUTS on them. No MMC, slower EDGE, flip phone, softer speaker, etc. If I'd wanted a v551 I would have bought one when I bought my 6230. That's freakin ridiculous. I would pay the extra what, $30, to pay for the price difference for a 6620.

Posted by: VanillaGorilla

See, this cracks me up because everyone I've dealt with has said the V551 is better because it's a Quad Band phone. Last guy i dealt with I actually said, "Ummm....I ain't going to Europe anytime soon, so tell me why 900 helps me here?" He shut up and stopped trying to sway me after that.

I tried being nice and as patient as I could be (Like I said earlier, you guys are more patient than I am.), and that got me nowhere. Let's see what the e-mail comes back saying after I listed out prices as shown on Cingular's website (www.archive.org is your friend) for all the phones in the discussion, as well as the features, proving my case. I didn't link anything here about the people getting the SE's, as I did not want to get Howard and the forum involved in any way. Last thing I want or need is Cingular coming down on him for hosting the forum.

MtA

Posted by: i_mobile

Quote:

Originally Posted by cingtd

No, I don't mean Lockline. The XBM group is an independant group. They do answer the phone as Cingular but they are not a seperate department. This service is provided by a contracted company.

Even if it's a contracted company, they act as Cingular to the customer. A lot of American companies outsource their call centers to independent providers abroad, and that doesn't mean they don't represent the company. So whatever XBM does, Cingular is responsible.

Posted by: mikek753

one more update:

I called again to XBM, the same story - nothing we can do - just v551 or s66
they confirmed that 6230 has recalled and they don't know when Nokia will give them 6230 again or may be not ever.
Also XBR rep told me they out of Nokia 6620 too

and can't be provided ether.

Then they switched me to customer service where I've spoke for another 30 min and got the same b.s. even from super of cust support rep.
NOTHING WE CAN DO and my options are:
1. accept v551 or s66
2. wait when XBM gets 6230

I told them that Cingular violating my contract agreement as no replacing broken 6230 and they answered that they don't as they provides v551 or s66
as replacement even it doesn't come with MP3. And if I cancel my contract I'll be liable for $250 cancelation fee.
Also I told them that in case I'll go with Nokia directly and will be out of phone for 2 to 6 week they refused to refund me service charge and I have to pay every month for it regardless can I get call or I can't.

So, I don't know what else I can do?
I may try file claim to bbb for that matter.

thanks for info and support.

Posted by: hahnyc87

lol bbb wont help you - i would have had this problem solved in a minute- they were out of mpx220s and i got someone a treo instead of the crappy v551 they were offering

Quote:

Originally Posted by mikek753

one more update:

I called again to XBM, the same story - nothing we can do - just v551 or s66
they confirmed that 6230 has recalled and they don't know when Nokia will give them 6230 again or may be not ever.
Also XBR rep told me they out of Nokia 6620 too

Posted by: xj911

I can see your frustrated but why would you want a phone that is gonna have problems...Cingular has stopped selling this phone because they are having major problems with the latest firmware, hopefully they will get the latest firmware installed and have them back out in the stores pronto.

Posted by: VanillaGorilla

Quote:

Originally Posted by xj911

I can see your frustrated but why would you want a phone that is gonna have problems...Cingular has stopped selling this phone because they are having major problems with the latest firmware, hopefully they will get the latest firmware installed and have them back out in the stores pronto.

I think the gripe here isn't as much as the fact that there is no 6230 offered as a replacement because, you're right - the phone is buggy. The gripe is more the way it's being handled. They're offering less phone as a replacement, if you compare feature for feature. There also seems to be no consistency as far as what's being offered, which is the other issue.

MtA

Posted by: mikek753

Quote:

Originally Posted by xj911

I have asked for 6620 for replacement as I don't want give up 1gb MMC and etc. I bought for 6230, but they refused give it to me ether - "out of stock" in XBM.

Posted by: mikek753

Quote:

Originally Posted by hahnyc87

lol bbb wont help you - i would have had this problem solved in a minute- they were out of mpx220s and i got someone a treo instead of the crappy v551 they were offering

would you mind explain / send me private msg
about what arguments I may use to convince then to send me 6620 or 6682 as they are out of 6230? please.

Posted by: spdweb

UGH yes this is horrid. I have spoke to someone on the repair line 2 times.. Both times with the argument that the replacement phones no where near stacked up to the 6230 (If it worked). They refuse to do anything about it. I even ask to speak to a resolutions manager or anyone that could help me but they refused that also. I was really nice.. and have remained calm. It's really hard to do so when you have paid $250 for a phone and have more money tied up in accessories that wont work with any other phone. 6620 is the logical choice for me.. I even offered to pay the difference in cost but they wouldnt hear anything of it! UGH.. so frustrated!

Posted by: jettaguy87

Just an update...

I checked my email today and they sent me a confirmation from UPS of my overnight shipping. Should be here today (9/1) I'll let you guys know if it is indeed a new phone or not.

Posted by: spdweb

Update on my story. I had been running an old style 64k SIM in my 6230 that I got a while ago with previous phones. I got Cingular to replace it with a new gemplus SIM just last week and the phone has worked flawless ever since. Even finds signal faster when you turn it on and no more dropped calles on a tower handoff! This seems to have cured all my problems. Seems the old SIM was timing out in the phone when the phone was requesting settings data. (IE: on start up or during a tower swap).. which was the cause for it going hay wire.

Posted by: woodchuck69

Quote:

Originally Posted by spdweb

Update on my story. I had been running an old style 64k SIM in my 6230 that I got a while ago with previous phones. I got Cingular to replace it with a new gemplus SIM just last week and the phone has worked flawless ever since.

A couple questions:

1) Was your phone having the lockup issue where it would just freeze completely usually showing the screensaver (clock) and could only be un-froze by removing the battery or sometimes by having someone call the phone?

2) When you say old style 64k SIM are you talking about the part # that ended in A? Axalto rather than the Gemplus?

My girlfriend and I got our new phones in the beginning of July and were given the Axalto 64k which works fine in my Razr but her 6230 locks up like I described above. I find both of the "comparable" replacement phones to be a joke. The only thing acceptable is a 6682. It is not the fault of the consumer that Cingular offers nothing in the same price/feature range as the 6230 - which is one hell of a phone if it works correctly.

Posted by: corrupt

AMEN. I agree.. we should at LEAST get a comparable phone.

Quote:

Originally Posted by woodchuck69

Posted by: mikek753

I filed complain to BBB, just in case - not big deal
After a month I got a call from Cingular XBR, where rep. told me the same that only authorized replacement phones are S66 and v551 for today.
I refused that replacement and asked for 6682, but he answered that isn't authorized phone

He was agree on phone that S66 and v551 don't play MP3, but nothing can do about it.

Also he told me to call in a month to check maybe authorized phones would include 6682 that time. I asked for 6620 - the same not authorized phone for replacement - crap.

So, I declined 551 and s66 and that was all for that call.
After several days I got mail from BBB with copy of email from Cingular where Cingular put that I refused compatible replacement!!!

Also there was line about that they working on the same issue with other customers and will notify BBB promptly.

That means that Cingular "fool" so many 6230 customers.

And, yes I agree that Cingular has to replace 6230 to 6682 at own expense - why customers have to pay for that?

You may file to BBB - it doesn't take much time - I just hope that numbers of complains will make difference at once.

Posted by: ichiban658

I just got off the phone with XBM trying to get the 6230 replaced as well. The representative on the phone was very polite and helpful. He told me about all about how the 6230 had bad firmware on it so that is why it is discontinued. He then continued to tell me that some comparable replacements were the S66 and V551.

I had to fib a little and say that I used the FM radio and music player on it all the time and that the S66 only had GPRS and the V551 didn't have expandable memory. It was evident to him that I knew my phones cause I was like: yeah I've used those phones before, in fact I gave my 551 to my friend. I told him that a local store representative told me to call XBM and that a 6682 would be granted as an option. He then put me on hold to talk to his manager.

After waiting a little bit, he told me that he told his manager about how I needed those features and what not and said that they could do one of two things. One was to offer me a V3 RAZR or try to see if they had any 6682s in their stock. However, he was like if we did, it would be phones without battery backings and batteries. I was like hmm, alright why don't you look into that.

So I get put on hold again and he tells me that he was sorry that the 6682 wasn't even an option and that was a mistake on his part. He then said that there are no comparable Nokias that they have to the 6230. I told him that I would probably wait since I have back up phones and he said to just call back later to see if the 6682 would ever come in as an option.

I was actually very relieved and had a pleasant experience with the XBM representative.

Anyways, that was my experience with XBM concerning the 6230.

Posted by: ~X~

Getting the SE 710a from XBM isn't that hard to do if you have a lot of patience with these people. The v551 and s66 is a joke as a replacement to the 6230.

However, I doubt that they'll auth a 6682. Yes, they are comparible but you have to realize that the 6682 is a way better phone than the 6230 with more features or better "upgraded" features. If you want to get technical about, of course.

As much as I would want a 6682 as a replacement I know it's not going to happen. I'd only accept the S710a from the choices listed in previous posts and even then it's not really as good as the 6230.

Posted by: andriscus

Anyone here who has gotten the s710a.......How did the reception compare to your 6230? was it even near on par? I was curious before attempting to get a replacement. Thanks

Posted by: mikek753

Quote:

Originally Posted by ~X~

However, I doubt that they'll auth a 6682. Yes, they are comparible but you have to realize that the 6682 is a way better phone than the 6230 with more features or better "upgraded" features. If you want to get technical about, of course.

No, it isn't way better - yes, it's better.
6682 doesn't have:
1. FM stereo
2. IR data link - I use it very often to sync to my Outlook schedule.

again - IMHO

Yes, I can live with 6682

, but that isn't an option from XBR

Posted by: James Bond 007

I just received the V551 as a replacement/exchange for my defective 6230.
I already own one V551 and I like the V551 very much. It has the features in it that I need in a cell phone. I really like the bluetooth, the camera, the video, the speakerphone and the voice dial-up features in the V551. And most of all, I like the excellent reception that the V551 has. My 6230 had very bad reception inside my house and I got a lot of dropped calls on it. My V551 doesn't have these problems.
The V551 is an excellent phone in my opinion.
I think that those in here that say that the V551 isn't a good phone are wrong.

Posted by: rugby

Quote:

Originally Posted by andriscus

Anyone here who has gotten the s710a.......How did the reception compare to your 6230? was it even near on par? I was curious before attempting to get a replacement. Thanks

No. My replacement S710a sucks for reception compared to my 6230 did. My inlaws' house has 0 signal with my S710a and my 6230 used to work just fine there. I'm looking at selling my S710a (it's about a month old) and getting a BB 8700 when they come out.

Posted by: andriscus

thanks for the info, I think I will just end up flashing the firmware on this phone and keeping it.

Posted by: andriscus

Rugby: Out of curiosity, when did you get your replacement phone?

Posted by: dodgerx88

the lack of infrared is a pain on the 6682.

Posted by: rugby

Quote:

Originally Posted by andriscus

Rugby: Out of curiosity, when did you get your replacement phone?

About 3-4 weeks ago. They originally sent me the S66 and I used it for a day before calling XBM back and requesting the S710a.

Posted by: mademan118

so they are not authorizing 6682's for 6230b? i refuse to take the 551 or seimens... as i could have bought them there at the store i was at. i was alos told i would be given a phone that was comparable in PRICE and FEATURES.

Posted by: andriscus

Upon calling them after receiving the s66, how much trouble did they give you about getting a better replacement? and finally did the replacement phone appear to be a refurb? And if it was did it at least seem to appear in very good condition? Thanks again

Posted by: rabisdogis

Quote:

Originally Posted by James Bond 007

I just received the V551 as a replacement/exchange for my defective 6230.
I already own one V551 and I like the V551 very much. It has the features in it that I need in a cell phone. I really like the bluetooth, the camera, the video, the speakerphone and the voice dial-up features in the V551. And most of all, I like the excellent reception that the V551 has. My 6230 had very bad reception inside my house and I got a lot of dropped calls on it. My V551 doesn't have these problems.
The V551 is an excellent phone in my opinion.
I think that those in here that say that the V551 isn't a good phone are wrong.

HAHAHAHA....sorry....I couldn't help laughing at your last statement. The phone only works if you stand in one spot. You and motorola are the only ones who think that the V551 is an excellent phone. Good luck! LOL!

Posted by: liqrslinger23

just an update for those that care, i went with the siemens as a replacement, hated it, got the v551,(that i have had since launch) to keep xbm happy. then i called and told them i wasn't happy with it and they offered a s710 or a razr without any prompting. just my experience, but complaining and asking for a supervisor didn't work, so i followed their channels and ended up much happier. anyone else try the same thing?

Posted by: rabisdogis

I actually got the Siemens as well. Used it for 2 weeks and called back asking for a replacement. I told them that the V551 would not be acceptable and I asked for a 6682 or something better. A few days later, I recieved an S710a in the mail. I didn't cause any problems and I was very nice about it. Looks like things worked out for me in the end.

Posted by: mademan118

so now that the s710a is discontinued... what would we recieve? i hate the look of the s710a and the swivel part of it. v551 is crap and so is siemans...

Posted by: seans9

i was offered a razr as well. i said ill just wait till they get the 6682 in.

Posted by: KaBaL666

good luck. its going to be atleast a few more weeks to a few months until the 6682 is ready for launch. i just spoke with our regional data specialist and he says that nokia has to get software in it that is compatable with 3g sim cards...

Posted by: A.H.E.

if i were to xbm a razr, would they send anything else? any other options at all? like a rokr, or 710a or 6682? just wondering if i did want to xbm my razr and get something else since my razr's screen has been acting up a lil.

Posted by: KaBaL666

no, they will send you a like model of your phone. understand, the only reason people here are getting differant phones is because the 6230b isnt an available choice...

i have a question for everyone who got an s710a, i talked with XBM and after 13 calls, they finally give me one, now they say they are back ordered. how long do i have to wait for this phone??

Posted by: Quiksilver5882

did you do this exchange through cingular or nokia directly?

Posted by: mademan118

i think that the phone is discontinued kabal666... so im not sure when you will get your phone..

Posted by: pongool

I refuse to send my 6230b bug-ridden phone back to them, for them to send me a piece or junk motorola or seimen. I have invested $$$ in accessories for my 6230b and want a Nokia in return but have been unsuccessful in my attempts. with my luck they would send me the motorola and wouldn't take it back after i complained....sigh...

Posted by: KaBaL666

well, i got my phone on tuesday, and love it, short battary life, but love the phone all together. Anyhow, what other phone would they send out as a replacement? i have two friends who are having problems with their 6230b's now

Posted by: Dude

Called in today to do an XBM on a 6230 and the rep said I would get the same phone. I guess they have them back in stock again.

Posted by: seans9

so did you actually get it? or did they just say that you would get it? cause ive had them say the same and further in the process they tell me they dont have it.

Posted by: Dude

Quote:

Originally Posted by seans9

so did you actually get it? or did they just say that you would get it? cause ive had them say the same and further in the process they tell me they dont have it.

Oh I didn't know that. Yeah, I'm actually skeptical myself if I get a 6230. The rep said that I would get a 6230 and it shipped yesterday so I'll get it around Tuesday or Wednesday. I'll keep everybody updated on what phone I actually get.

Posted by: corrupt

I XBM'd a new 6230 yesterday.. I was promised I would be getting a 6230.. the guy said they were in stock. It shipped yesterday.. I guess we will see.

Posted by: djfusion

Hmm...sounds promising. I'll call tomorrow and report back.

Posted by: corrupt

OK. Just recieved my 6230 in the mail from XBM.. I am not too happy. The damn thing doesn't have a shell, a keypad, or anything.. In the past the XBM phones had everything except for the back shell and battery. This is ridiculous.

Posted by: SilverJack

Thats the way XBM warrentees the nokias,They call it seed stock. Props on the 6230 replacement!!

Posted by: djfusion

Quote:

Originally Posted by SilverJack

Thats the way XBM warrentees the nokias,They call it seed stock. Props on the 6230 replacement!!

I don't think so, unless it's changed. My two replacements both came with a front faceplate. You were supposed to use the same back plate and battery.

Posted by: corrupt

Oh well.. it just sorta shocked me to see NOTHING on my replacement.. My moto XBMs always had everything except the battery and back. At least I got another 6230, and not some crappy V551!

Posted by: spdweb

I got a 6230 from XBM about 5 months ago which came with everything but the battery. Though.. this phone was a POS also because it was the same version. I just called yesterday and got a suposedly 'NEW' 6230 shipped. It should be here today... I'll keep you all posted on the condition... I am hoping its a new firmware version!!!!!!!

Posted by: corrupt

How do you check firmware versions again?

Posted by: mbranscum

Quote:

Originally Posted by jthoske

I'll miss my nokia 6230

You'll miss it even more when you start carrying that "brick" around!

Posted by: andriscus

So do they appear to be new or refurbs that you guys are getting? I would assume refurbs but......Thanks for any info you can give me.

Posted by: spdweb

Alright.. got my phone yesterday. No face plate but whatever.
New firmware V5.51

( *#0000# to check that by the way )

I dunno if its a referb or not.. everything has been reset and there is no repair date or anything in it.

It works fine although it still does that funky thing with looseing the SMS settings. I do believe that has to do with the tower I am on though because I havent heard of anyone else complaining about it.

Posted by: djfusion

Quote:

Originally Posted by spdweb

Alright.. got my phone yesterday. No face plate but whatever.
New firmware V5.51

Got mine, too. Also 5.51. Unfortunately, speakerphone doesn't work. Goin back tomorrow and Cingy's gonna 2-day me another one.

Last chance, Cingular/Nokia. One more and I'm not gonna hang up w/XBM 'till I have a different phone or a full refund (all 200 bucks, ******* it...)