vB Easy Archive - Kyocera 2325 ROAM only? (Verizon)

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Kyocera 2325 ROAM only? (Verizon)
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Posted by: someotherdavid

I've got a Kyocera 2325 (Generic version - no branding) and I have activated it on my Verizon account. The problem is that it will only indicate ROAMING (in both analog and digital) when I know it is in a Verizon area. I've done *228 option 1 and option 2 on the phone. Any help?

Thanks.

Posted by: kyocera

you should change the PRL

Posted by: someotherdavid

But why doesn't it update via *228 option 2? And what is the basic approach to updating the PRL file manually?

Thanks.

Posted by: arael

Des anyone know the security code (after entering the svc menu with 000000 ok)? I need to manually program my Verizon Kyocera 2325, if the security code is out there. *228 don't work.

Posted by: DanPFW

111111 gets you to the option menu.
000000 is usually the security code, unless locked by the carrier.

I've seen this happen when a phone either doesn't have an ERI file or an incorrect one and it downloads an ERI enabled PRL.

All of these files/settings can be addressed with a data cable and the PST. Or if it's a GPS unit, you might be able to talk a tech at a corp store to reflash the unit for you.

Dan

Posted by: someotherdavid

ahhh . . . the old ERI dependent PRL trick . . .

That sounds like a pretty good answer. I copied the configuration settings for a Verizonized 2325 onto that generic 2325 and it took care of the roaming issue. So, it was definitely a configuration issue. I think the ERI was blank on the roaming only phone.

So, I guess the ERI isn't downloaded with a *228?

Posted by: arael

Quote:

Originally Posted by DanPFW

111111 gets you to the option menu.
000000 is usually the security code, unless locked by the carrier.

I've seen this happen when a phone either doesn't have an ERI file or an incorrect one and it downloads an ERI enabled PRL.

All of these files/settings can be addressed with a data cable and the PST. Or if it's a GPS unit, you might be able to talk a tech at a corp store to reflash the unit for you.

Dan

Thanks Dan. Unfortunatately, the phone is a Verizon phone, and its not accepting the 000000 security code.
What happens is I'm trying to activate this phone for a relative, on PagePlus prepaid. When we try OTA pgm'íng, it says activation successful, but to the previous owners phone number (she apparently had Verizon free up or prepaid)...
I spoke with PagePlus and they say I need to program manually -- but I can't since I can't get into adjust the parameters due to the sec code lock.... Frankly I suspect its more of an issue with Verizon's switches hanging in their systems. Since this is a Verizon phone and when I dial the Replenish code the pick up on the Page Plus carrier service.
Any ideas? I don't have a data cable and have no clue how to mess with that from my laptop but then wheres theres a will theres a way, if this issue can be resolved...

Posted by: someotherdavid

If it was on Verizon then the SPC should be 000000 - and you will not be able to change it. Does the phone flash the Verizon banner and have Verizon on the face plate?

If it does:

do a *86 send - and while it's busy trying to check voice mail, look at the display and see if there is a little image of a speaker in the lower left of the screen (you might need to hit the left direction key) - (the speaker should have diagonal line through it)

If you see the speaker then the speakerphone function has been activated in the phone programming. That coupled with a non 000000 SPC would mean that the phone has been reprogrammed by someone. (Regardless, the non 000000 SPC on a previously activated phone would indicate the same thing on its own merits.)

It would most likely be a trivial task to correct these issues using Bitpim, KWPST and a cable. Without them - you will probably need to reinvent the wheel to get it working.

Are you sure that you are doing the following:

from the main screen
111111
choose OPTION
choose PROGRAMMING
000000

Posted by: arael

Quote:

Originally Posted by someotherdavid

If it was on Verizon then the SPC should be 000000 - and you will not be able to change it. Does the phone flash the Verizon banner and have Verizon on the face plate?

If it does:

do a *86 send - and while it's busy trying to check voice mail, look at the display and see if there is a little image of a speaker in the lower left of the screen (you might need to hit the left direction key) - (the speaker should have diagonal line through it)

If you see the speaker then the speakerphone function has been activated in the phone programming. That coupled with a non 000000 SPC would mean that the phone has been reprogrammed by someone. (Regardless, the non 000000 SPC on a previously activated phone would indicate the same thing on its own merits.)

It would most likely be a trivial task to correct these issues using Bitpim, KWPST and a cable. Without them - you will probably need to reinvent the wheel to get it working.

Are you sure that you are doing the following:

from the main screen
111111
choose OPTION
choose PROGRAMMING
000000

yes i am doing that and i am getting the security code prompt but then it says 000000 is invalid code.

the phone is a Verizon branded phone and the browser shows Verizon on startup and the service banner says Verizon Wireless. Have tried OTA programming repeatedly and it does say successful with a different area code phone number, the one it had all along, before we put this phone on Page Plus. I suspect the previous owner had Verizon Free Up service because when trying to place a call it says the balance must be replenished before placing or receiving calls, yet when i dial the #REP sequence that one would use to reach their account service, the correct carrier (PagePlus on Verizon network) is picking up the way it should.

the speakerphone test during *86 doesnt show any speaker with a slash through it, even after pressing left navigation button.

are you a technician? you sure know alot about this phone, the nitty gritty. im a layman so with this phone i am like ready to get another verizon phone to xfer this account to. my hunch is this problem happens alot between a different prepaid carrier brokering through the main carrier. i mean when i calleds up pageplus today they did admit sometimes the ""switches"" between verizon and other prepaids "hangs" so the phone keeps picking up verizon proper, and the previous subscribers info, instead of the new subscriber's prepaid carrier info... whatever that means!

does verizon or free up sometimes use a different security code or something? 000000 doesn't work. i would imagine since the phone is verizon locked the security code would not be so generic -- right???

Posted by: someotherdavid

Verizon OTA requires a SPC of 000000. If you try to *228 with a non-000000 it will connect and then fail (on a Samsung the prograss will show on the display and it will fail at the unlock stage - the Kyocera 2325 won't display the progress so you don't know why it failed.) So, it would be very unusual for a previously activated Verizon phone to have a non-000000 SPC.

If you remove the battery from the phone and look at the complete model number of the phone you should see a "FRB" or FR-B" at the end of the model number on the phone if it is a FreeUP phone. I don't think that there are any issues with a FreeUP phone being activated on a regular Verizon plan, but there is a remote possibility that the FreeUP setup might need to be re-written to a contract setup via a Verizon activation before you would be able to get the phone OTA'd on another carrier (I'm reaching way beyond my knowledge on this one - I have, however, activated a FreeUP phone on a contract account.) Regardless, the SPC needs to be set to a SPC that your carrier can work with.

You will need a cable. I would suggest this one:
http://cgi.ebay.com/NEW-USB-Data-Ca...1QQcmdZViewItem

You will then need to use Bitpim to get the SPC - you can then attempt to change the SPC to the one required by your carrier. If the phone won't allow a change, you will need to use KWPST to do service programming on the phone - where you can change the SPC (and also Enable SPC Change - so that you can enter a truly forgettable SPC into the phone after you OTA it so that the next person that ends up with the phone will have the same problem you are having.)

In regard to your OTA attempts - are you *228'ing? I think the phone is going to try a Verizon download as it is set up now - so, your download results are probably spurious. Caveat: I really don't know how the whole system works regarding OTA programming and how the network decides what carrier does the programming???

Posted by: Edd224

Quote:

Originally Posted by someotherdavid

ahhh . . . the old ERI dependent PRL trick . . .

That sounds like a pretty good answer. I copied the configuration settings for a Verizonized 2325 onto that generic 2325 and it took care of the roaming issue. So, it was definitely a configuration issue. I think the ERI was blank on the roaming only phone.

So, I guess the ERI isn't downloaded with a *228?

Can you post the ERI settings please?

I have the same roaming message problem.

Posted by: Sonic McTails

You might be able to change a generic 2325's SPC on the programming menu. Type 111111 like your dialing, and then hit options. Enter the security code, which is probably 123456 if it isn't 000000. Find an option labeled SPC, and change the code.

Posted by: someotherdavid

Quote:

Originally Posted by Edd224

Can you post the ERI settings please?

I have the same roaming message problem.

The ERI is a file that would have to be downloaded to the phone via cable and software, such as KPST.