vB Easy Archive - Help me to recover my dead Motorola E398

Pages: 1

Help me to recover my dead Motorola E398
(Click here to view the original thread with full colors/images)

Posted by: razin_ibnazad

I was playing a video (mp4 format) on my Motorola E398 from the flash card and suddenly the phone turned off. And it's completely dead now.

I bought the phone only 3 days ago, and there's no authorized Motorola service center in my country. Plz help!

Posted by: shadowphantom

maybe the batery is dry out... ? have you recharge it? or if it's charge but can't be turn on try to take off the TF then try to turn on your phone again... if it's work then maybe the TF need to be formated...

Posted by: razin_ibnazad

no i think tf is alright. bcoz tf is in my pocket currently. still it is not working. and battery is alright as well. when i tried to play the video the phone got freezed. and i pulled out the battery and plugged it again to reset the phone.

god knows what happened.

Posted by: shadowphantom

hmmm try to master reset and master clear then... may be there is a cross link betwen data...

Posted by: razin_ibnazad

how can i master reset when the phone is completely dead?
plz plz help me

Posted by: razin_ibnazad

when my phone turned dead i saw this in my pc but it couln't locate the driver. S BLANK NEPUTE LTE. but after a while it disappeared.

Posted by: shadowphantom

??? how in the hell it can be S blank neptune LTE with playing mp4 on your phone....
try to read this http://www.howardforums.com/showthread.php?t=714922
Ps*:read carefuly every page's... there's more information you gonna need...

Posted by: razin_ibnazad

when my phone turned dead i connected it to my pc then an information said that found new hardware named S blank neptune LTE and tried to locate its driver. but there was no driver. and the video that i was trying to play was motorash.mp4. it came with my flash card. i know nearly nothing about mobile reparing, plz plz help me. i dont have money to buy it again. plz help me.

Posted by: shadowphantom

READ THIS:
http://www.howardforums.com/showthr...22&page=1&pp=15
read carefuly every page before doing what inside it...
hopely it can help you to revive your dead E398 again... Goodluck...

Posted by: dymsim

Take your phone back to where you bought it. Playing a video will NOT kill your phone I'm sure, maybe you did something you're not willing to tell us? Maybe flashed it to a new firmware and "forgot" to mention it perhaps?

Anyway, stores have a 2-week obligation to customers to replace a phone on Motorola's 'Early-life failure' program. If it died on the third day you had it, take it back and get a new one!

Posted by: shadowphantom

i totaly agree to every single thing what you say...