vB Easy Archive - Blackberry Connect w/ T-Mo Issues

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Blackberry Connect w/ T-Mo Issues
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Posted by: hillstrubl

BlackBerry Internet E-Mail (BIE)
o Replaces BlackBerry Internet Service (BIS)/BlackBerry Web Client (BWC)

Improvements and Advanced Features
o All account management functions, including initial setup, can be performed directly from your BlackBerry handheld in the WAP browser.
o Separate “Sent From” addresses for each integrated email account
o E-mails sent from your handheld will show the correct "Sent From" e-mail address, even with multiple e-mail accounts consolidated to the BlackBerry device.
o User will be able to select any account to compose (not when replying to) an email from on the BlackBerry handheld.
o Yahoo! Mail
o All Yahoo! Mail accounts, including free accounts, are now supported. No need for Yahoo! POP3 access (Mail Plus) to get Yahoo! Mail delivered.
o Reads, Deletes, and Sent from the handheld are reflected on the Yahoo! account.
o Read, Delete, and Sent from the Yahoo! web portal mailbox do not reflect on the handheld.
o E-mails to Yahoo! Mail account are pushed to the handheld in real time.
o POP3 email accounts
o Reads and Deletes from the handheld are reflected on the POP3 account.
o Emails sent from the handheld will not be copied to the POP3 account’s Sent Items folder, however, the “Auto Bcc” option will be available.
o Read, Delete, and Sent from the POP3 mail client do not reflect on the handheld.
o Outlook Web Access (OWA)
o OWA is officially supported for corporate email on Microsoft Exchange.
o Reads, Deletes, and Sent from the handheld are reflected on the Exchange mailbox.

My T-Mobile
o Users can also manage BIE through My T-Mobile (must set up My T-Mobile if they don’t have it set up)
o Add, Delete, Edit accounts
o Create Filters
o Change PIN
o Send Service Books
o Signature

More Changes
o No storage space limitation on e-mails sent to your BlackBerry Internet E-mail mailbox (username@tmo.blackberry.net <mailto:username@tmo.blackberry.net>)
o E-mails will be removed from the server after 30 days.
o Full access to e-mail content including attachments for the 30 days
o After the 30 days, you will still have access to e-mails that are on the handheld, but not to attachments.

Potential Issues for Existing Users
o BlackBerry Internet Service web site will be eliminated on October 1, 2005.
o If you have E-mails or contacts stored on the BlackBerry Internet Service Web site that you want to save, you will need to forward them to another e-mail address before October 1, 2005.
o This particularly affects a few BIS/BWC users who may be using the BIS web portal as their mailbox (i.e., they use username@tmo.blackberry.net <mailto:username@tmo.blackberry.net> address or they forward their mail to that address.)
o Logins for BIS/BWC do not transfer over to My T-Mobile.
o Users will have to set up their My T-Mobile account, if they have not already, in order to access their BIE settings from their computer.

Posted by: rmarquez

Quote:

Originally Posted by hillstrubl

BlackBerry Internet E-Mail (BIE)
My T-Mobile
o Users can also manage BIE through My T-Mobile (must set up My T-Mobile if they don’t have it set up)
o Add, Delete, Edit accounts
o Create Filters
o Change PIN
o Send Service Books
o Signature

o Users will have to set up their My T-Mobile account, if they have not already, in order to access their BIE settings from their computer.

Can anyone shed some light as to where is the link to change the setings from My T-Mobile? I sent an email to CS asking where to find the link within my T-Mobile to change these setings and guess where they sent me?

To the BIS website!!!!! They crack me up....

Posted by: Eric5273

Quote:

Originally Posted by hillstrubl

o Reads, Deletes, and Sent from the handheld are reflected on the Yahoo! account.

o Read, Delete, and Sent from the Yahoo! web portal mailbox do not reflect on the handheld.

o E-mails to Yahoo! Mail account are pushed to the handheld in real time.

Any similar improvements in the handling of AOL mail?

Posted by: E*Master

Quote:

Originally Posted by rmarquez

Basically you will see a link on the myt-mobile homepage simular to "setup my Blackberry email" where as regularly it would just say "setup MyEmail". I can;t wait for the calls where I hear "What the f* happened to all my emails on the webclient????!!!!! I wanna speak to a Supervisor NOW!" lol.

Posted by: rmarquez

Thanks for the reply E..so you're saying the link is not there.. *yet*, right?

That would explain why I can't see it....

Quote:

Originally Posted by E*Master

Posted by: E*Master

You'll See the Link October 1st when it goes live

Quote:

Originally Posted by rmarquez

Thanks for the reply E..so you're saying the link is not there.. *yet*, right?

That would explain why I can't see it....

Posted by: hillstrubl

Quote:

Originally Posted by Eric5273

Any similar improvements in the handling of AOL mail?

doubt it, yahoo has been losing alot of ground to google (and its gmail email service), i bet thats the main reason for their "partnership" with the Webclient.

Posted by: LizL

Do you know FOR SURE that the auto bcc will be possible? It was not supposed to be available, and then it was POSSIBLY going to be available, and now it is FOR SURE??

I and others count on this feature to get our sent messages to our " real email" location.

Thanks for the update, LizL

Posted by: negative

Quote:

Originally Posted by LizL

Do you know FOR SURE that the auto bcc will be possible? It was not supposed to be available, and then it was POSSIBLY going to be available, and now it is FOR SURE??

I and others count on this feature to get our sent messages to our " real email" location.

Thanks for the update, LizL

Last information that went out states that auto BCC will be gone "as per customer feedback, they dont want it".... ah well

Posted by: yahtzee

Sprint Nextel users will see something similar by end of year.

Posted by: E*Master

Quote:

Originally Posted by LizL

Official Word is that it is Available. Auto BCC will be possible in the new BIE. I was told that on Friday by the forces above. Unless of course, something has changed in 2 days.

I personally can't wait to ask a customer " So are you with the BIE Service (saying it as "Bi") or BES?" ROFL.

Posted by: E*Master

Quote:

Originally Posted by yahtzee

Sprint Nextel users will see something similar by end of year.

Everyone is going to use this system. But if you say sprint and NExtel will get this by the end of the year then Verizon and Cingular are not far behind. I wonder when Rogers, Telus and Bell are going to do that here.

Posted by: Soapm

My Kudo's to TMO, they are certainly getting the word out regarding this change, I must have received 5 or 6 PIN messages so far. That's what I call informing the customer!

Posted by: ski2dude

OK, so it's after October 1st and I still don't see the link on my My Tmobile site... any one have it yet? I need to change some email settings and can't get in to do it!

Thanks,
Ski

Posted by: rmarquez

Ski:

I don't think that link will go live until later tonight, possibly after midnight. In the meantime, you can still get to the regular BWC site, as in the past. I just did so I know it works (at least for me).

Quote:

Originally Posted by ski2dude

OK, so it's after October 1st and I still don't see the link on my My Tmobile site... any one have it yet? I need to change some email settings and can't get in to do it!

Thanks,
Ski

Posted by: ski2dude

OK, cool--- thanks! For some reason I thought it was October 2nd... lol. Now I just have to remember my password for the BWC site.

Thanks again!

Posted by: T2-T-mo

Quote:

Originally Posted by E*Master

You'll See the Link October 1st when it goes live

ready for 100 calls in the que?

lol

what a nightmare?

Posted by: E*Master

Quote:

Originally Posted by T2-T-mo

ready for 100 calls in the que?

lol

what a nightmare?

The Nightmare Starts 2moro. SUP CALLS FOR ALL lol. I feel sorry for L2 lol

Posted by: rmarquez

Got a message this morning saying that my BlackBerry settings were rejected. Went online and the link was there. Had the service books resent and voila!" everything seemed to have worked fine. I got the activation successful message as well as the registration email. Then 10 minutes later I get a message saying the settings were invalid. I logged back online and resent my service books twice. Then 30 seconds later I get two more message saying that I have been successfully registered. You get an "Activation successful" email for every account you have registered on your BIS service, including the handheld one. All seems to be working as normal (for now) but I can see how this may turn into a L2 nightmare...

Quote:

Originally Posted by ski2dude

OK, cool--- thanks! For some reason I thought it was October 2nd... lol. Now I just have to remember my password for the BWC site.

Thanks again!

Posted by: shockdaddyd

I'm no longer able to connect. Anyone else?

Posted by: E*Master

Well, this new integration seems to have sparked a new issue where a lot of the Customers who have integrated pop accounts are not receiving emails from the pop accounts but rather only the blackberry.net emails. I knew this new system would be a disaster.

To top it off I can not even help half my customers anymore cause there was an admin tool that was a life saver and made my job easier that is now GONE. Whoever came up with this idea (Most likely some boob In Kitchener ON) better not ever pay me a visit. This new system not only is buggy but limits my ability to troubleshoot the problem.

Posted by: mike665

When I woke up this morning my xxxx@tmo.blackberry.net address no longer was working. I logged into the new site and it had a completely different tmo.blackberry.net address there. When I deleted the other address and tried to add the my old address it told me it could not setup the account. Anyone got any ideas?

Posted by: rmarquez

Same problems here Emaster only that I can't get mail at all - I actually deleted the old setings and proceeded to resend the service books - but they don't get to my handheld. Ouch!

Quote:

Originally Posted by E*Master

Well, this new integration seems to have sparked a new issue where a lot of the Customers who have integrated pop accounts are not receiving emails from the pop accounts but rather only the blackberry.net emails. I knew this new system would be a disaster.

To top it off I can not even help half my customers anymore cause there was an admin tool that was a life saver and made my job easier that is now GONE. Whoever came up with this idea (Most likely some boob In Kitchener ON) better not ever pay me a visit. This new system not only is buggy but limits my ability to troubleshoot the problem.

Posted by: E*Master

Quote:

Originally Posted by rmarquez

Same problems here Emaster only that I can't get mail at all - I actually deleted the old setings and proceeded to resend the service books - but they don't get to my handheld. Ouch!

Are you getting an uppercase GPRS? Try to send one. if it give you a red X open it and let me know what the error message is for not sending. Bet yet just PM me with that & I am gonna see what I can come up with.

Posted by: T2-T-mo

Quote:

Originally Posted by E*Master

its like going to a gun fiht with a knife!

sounds like Tmobile was the test subject for RIM bie. I quess thats how they can afford to sell cheaper BB service than all the rest of the carriers?

how many calls in the que.?..lol

Posted by: E*Master

Quote:

Originally Posted by T2-T-mo

there is a queue and that is bad enough. It never stops! fluctuates from 10s to 20s 9or at least it seems like). If u're working today call in sick!! Save yourself!!!! lol

Posted by: bitablespore

I had a delay this morning with receiving some emails, and I was not able to do an address book lookup... but all seems to be working again now...

Bitablespore

Posted by: shockdaddyd

Thx for the reply.

I'm not able to connect as of yet. Just spoke w T-Mo and they said the system is still being worked on. Shall wait patiently.

Posted by: mch

For me.

Nothing was working.
First tried power cycling handset. Didn't help.
Next step was to delete service settings and resend service book. At that point occasionally messages to username@tmo.blackberry.net would get through although pulling mail from my POP3 account didn't work.
Tried deleting and recreating the email account on "My T-mobile". That didn't seem to help and email to username@tmo.blackberry.net only works sometimes.

Oh well. Hopefully, they'll have it working again by Monday.

Posted by: E*Master

Fixed by Monday? I doubt it. Maybe RIM will realize "Holy crap! This new Money saving, responsibility shifting cheap solution is crap and let's not implement it and fire the boob that came up with this idea for causing so much trouble!" trust me this will take a couple of days to fix. At first it was pop emails my last 6 calls were all sent to rim cause ppl are now not able to get their tmo emails either. Sorry Guys I wish I had better news.

Posted by: genetru

I'm just glad you guys are the guinea pigs instead of Cingular. Any feedback and details you can give would be greatly appreciated so I can be aware of any pitfalls and hopefully alleviate them some when our time comes.

Posted by: Avironeur

Wirelessly posted (BlackBerry7290/4.0.2 Profile/MIDP-2.0 Configuration/CLDC-1.1)

Same issue here regarding the pop access via the new BIS service. Was anyone here able to obtain an estimate on how long it will take to fix this problem? I have seen people saying everything from by tonight to by Tuesday.

Posted by: GadgetTravel

I have been having minimal problems. I was using the redirector rather than the BIS and that never stopped working. Just for the heck of it I tried setting up a Gmail account to go to the BB. I used the my TMobile and set up a new account for the Gmail account and set the Gmail for POP service (oops, did Gmail for POP first) and it works. The messages to the Gmail account dont come in as fast as the ones from redirector but it isnt bad.

The only thing I am puzzled about is that when I tell the BB to delete a message and tell it on the handheld and server it only does the handheld delete. The message is still on Gmail. Should I set Gmail to delete and a copy of the message will be on the handheld and BB web or whatever it is called now? I guess Im not sure which server it is refering to.

Posted by: E*Master

Quote:

Originally Posted by Avironeur

Wirelessly posted (BlackBerry7290/4.0.2 Profile/MIDP-2.0 Configuration/CLDC-1.1)

Same issue here regarding the pop access via the new BIS service. Was anyone here able to obtain an estimate on how long it will take to fix this problem? I have seen people saying everything from by tonight to by Tuesday.

Just like with all known issues there is NO ETA. I wish I knew of one

. What they are telling you is to calm ur nerves but that is cause they are under preassure and I can understand that. But the truth is there is no ETA. HEY RIM REPS START SPILLING THE BEANS! POST!

Posted by: E*Master

Quote:

Originally Posted by GadgetTravel

I have been having minimal problems. I was using the redirector rather than the BIS and that never stopped working. Just for the heck of it I tried setting up a Gmail account to go to the BB. I used the my TMobile and set up a new account for the Gmail account and set the Gmail for POP service (oops, did Gmail for POP first) and it works. The messages to the Gmail account dont come in as fast as the ones from redirector but it isnt bad.

The only thing I am puzzled about is that when I tell the BB to delete a message and tell it on the handheld and server it only does the handheld delete. The message is still on Gmail. Should I set Gmail to delete and a copy of the message will be on the handheld and BB web or whatever it is called now? I guess Im not sure which server it is refering to.

Redirector and BES services are not affected by this what so ever. 1 tip on gmail though: Instead of giving the BIE access to Gmail via pop use the forwarding rule to forward a message from gmail to the tmo.blackberry.net email address. There is no delay. I tried that with a test unit once during lunch works much better.

@ home I forward all my gmail accounts to my yahoo.ca account which I retrieve using outlook. Saves me the trouble of having to setup each Gmail account in outlook. Might be a good idea to apply to a blackberry as well.

As far as the handheld delete & server delete is concerned I dunno how it works with gmail. I think that sort of thing is more directed to non-web based mail like comcast, rogers, att etc. With my yahoo.ca account I tell outlook to delete the message on the server when it is emptied out of my deleted items fodler it never does it. Only works when tell it not to leave a message on the server.

Posted by: GadgetTravel

Quote:

Originally Posted by E*Master

Thanks. I will try the forwarding. One VERY, VERY nice thing about the new system is that when gmail is on POP at least, it seems that the only address that is replied to and the only address I see in the headers when I send from the BB using that account is the gmail account itself. The tmobile account seems not to appear and I like that a lot since it lets me keep what should be on one gmail account associated only with that account. If that goes away with forwarding, as I suspect it might, I will take the 15 minute or so delay with POP.

I have to say thusfar I am actually pleased with the new system as it gives me functionality (especially the reply to consistency) that I didnt have before the upgrade. Thanks again for the info.

Posted by: rmarquez

EMaster:

It all fixed itself eventually. I had to delete all my service books, delete my pop email accounts and then resend the books. Then I got 15 messages over the course of the day from the server letting me know that I have successfully registered my XXX@tmo.blackberry.net account. Just added the POP accounts alnd all is well...for now...

Quote:

Originally Posted by E*Master

Posted by: strogonowski

Quote:

Originally Posted by shockdaddyd

Thx for the reply.

I'm not able to connect as of yet. Just spoke w T-Mo and they said the system is still being worked on. Shall wait patiently.

Still having problems also, BES server emails seems to be doing ok. I'll give them a call in AM.

Posted by: L Bo

I've noticed that where "Web Client" used to be with the p910a's, it now has the blackberry handheld address. Anyone else notice this?

Posted by: strogonowski

Quote:

Originally Posted by L Bo

I've noticed that where "Web Client" used to be with the p910a's, it now has the blackberry handheld address. Anyone else notice this?

Same here. Nothing is working for me as of now.

Posted by: shockdaddyd

Quote:

Originally Posted by L Bo

I've noticed that where "Web Client" used to be with the p910a's, it now has the blackberry handheld address. Anyone else notice this?

When I originally tried connecting yesterday morning (right after the T-Mo upgrade) I had that. Then, for some unknown reason, BB Connect kept giving me errors and shutting down. After a few crashes I decided to reinstall BB Connect. Now I get a Service Book for my POP (Yahoo!) account but nothing for the BB account. Thus far I have not been able to send or receive any email.

Posted by: shockdaddyd

Been trying to access "SET UP BLACKBERRY INTERNET E-MAIL" from the T-Mo website. Every time it kicks me out of their space and I must re-enter my login info. Must be some changes taking place.

Also, tried deleting my POP account from my P910a but BB Connect won't allow me to do so whether the service is active or not.

What to do...what to do...

Posted by: strogonowski

One thing I noticed when you go to Service Books and click on View and advanced Server ID is there but Route is missing. It was there before they made changes.

Posted by: shockdaddyd

I keep getting these error messages on my P910a:

Program Closed
Program bbRIMSvr
Reason code bbHostTxReady
Reason number -13

- and -

Program Closed
Program MpeWatcherSrv
Reason code USER
Reason number 11

I've uninstalled and reinstalled BBC a few times now and the message persists.

Am I ripe for a master reset?

Posted by: E*Master

Quote:

Originally Posted by shockdaddyd

Been trying to access "SET UP BLACKBERRY INTERNET E-MAIL" from the T-Mo website. Every time it kicks me out of their space and I must re-enter my login info. Must be some changes taking place.

Also, tried deleting my POP account from my P910a but BB Connect won't allow me to do so whether the service is active or not.

What to do...what to do...

Known issue. Tmo is working on Fixing that still.

Posted by: E*Master

Quote:

Originally Posted by strogonowski

One thing I noticed when you go to Service Books and click on View and advanced Server ID is there but Route is missing. It was there before they made changes.

Yeah you have to remove the Webclient CMIME and resend it through myt-mobile.com

Posted by: strogonowski

Quote:

Originally Posted by shockdaddyd

I keep getting these error messages on my P910a:

Program Closed
Program bbRIMSvr
Reason code bbHostTxReady
Reason number -13

- and -

Program Closed
Program MpeWatcherSrv
Reason code USER
Reason number 11

I've uninstalled and reinstalled BBC a few times now and the message persists.

Am I ripe for a master reset?

Same here. Master reset did not help.

Posted by: strogonowski

Quote:

Originally Posted by E*Master

Yeah you have to remove the Webclient CMIME and resend it through myt-mobile.com

Did it three times already. Same thing.

Posted by: shockdaddyd

Quote:

Originally Posted by strogonowski

Same here. Master reset did not help.

Hmmm...wonder if it's on T-Mo's end and what that means for BB Connect.

Posted by: shockdaddyd

My service books have been appearing and disappearing, I'm getting those odd errors and now I simply cannot connect regardless of what I try. T-Mo must still be working on the upgrade. That's the only thing I can figure. Well, that or they upgraded beyond the capabilities of BBC 2.54

Posted by: strogonowski

Quote:

Originally Posted by shockdaddyd

My service books have been appearing and disappearing, I'm getting those odd errors and now I simply cannot connect regardless of what I try. T-Mo must still be working on the upgrade. That's the only thing I can figure. Well, that or they upgraded beyond the capabilities of BBC 2.54

Same here, I'll give them till tomorrow and give them a call. I got it going for about 15 min last night (BES) and then it stopped.

Posted by: shockdaddyd

FYI :: Just tried T-Mo to ask if they were having BB issues. Immediately when the lines picks up there is a recording apologizing for issues with BB service and unexpectedly long call waits. Which, I suppose, answers our question.

Posted by: L Bo

Quote:

Originally Posted by shockdaddyd

Same here brutha!! Exact same thing!! Cant do squat!!

Posted by: shockdaddyd

Quote:

Originally Posted by L Bo

Same here brutha!! Exact same thing!! Cant do squat!!

Bummer, thought you might have a fix.

Posted by: strogonowski

Quote:

Originally Posted by shockdaddyd

FYI :: Just tried T-Mo to ask if they were having BB issues. Immediately when the lines picks up there is a recording apologizing for issues with BB service and unexpectedly long call waits. Which, I suppose, answers our question.

Just tried going to Webmail setup and here is what I got: We're sorry. The service you requested is temporarily unavailable from T-Mobile.com. Please check back later.

Posted by: L Bo

They must be close cause I'm connected but cant access BIS to send my service books back. The site is unavailable.

To be continued....

Posted by: shockdaddyd

*POOF* There go my service books again. *POOF*

Posted by: strogonowski

Got my service books back, service is connected but emails are not coming in. Was able to sent email from webmail but no delivery yet, they must be backed up. Will see in AM. Good night.

Posted by: L Bo

Spoke to T-mo rep and was transferred to RIM. Problem still exists (at least for BB Connect users, BB users are resolved) and I was given a case number and told I should hear something in 24 hours.

Sounds like this is something for the long haul. I better pack a lunch.

Posted by: shockdaddyd

Quote:

Originally Posted by L Bo

Spoke to T-mo rep and was transferred to RIM. Problem still exists (at least for BB Connect users, BB users are resolved) and I was given a case number and told I should hear something in 24 hours.

Sounds like this is something for the long haul. I better pack a lunch.

That doesn't sound good. I hope we don't lose the ability to use BB Connect. I wouldn't be shy about using Seven (Always On) – it's mighty nice and, dare I say, faster than BB on T-Mo has been for me.

Posted by: shockdaddyd

I woke up to find my elusive service books returned to my device. The BB icon in the lower bar has been flashing ever since I picked up my phone – presumably trying to connect.

Posted by: xtacy1869

I spoke with T-mo on serveral occasions last night. At one point had 2 of my 4 emails working, even able to send and recieve mails from the handset, but my main 2 emails wouldn't send service books over at all, so i couldn't get anything from them, and one of them is the blackberry address. As far as this morning im now getting errors instead:

Program closed
Program bbRIMSvr
Reason code USER
Reason Number 70 & 11

Im wondering if the blackberry address is still correct for blackberry.net. I assume so since i was able to recieve last night, but i never did ask the t-mo representative. Any ideas? I have tried deleteing my accounts on the T-mo site, as well as service books from the handheld, next im going to remove the blackberry software, and hope i get farther :sigh:

Posted by: shockdaddyd

Quote:

Originally Posted by xtacy1869

Program closed
Program bbRIMSvr
Reason code USER
Reason Number 70 & 11

Getting the exact same errors here. Earlier I could connect, now I cannot. My service books, which were present when I first checked this morning, are now gone. Haven't been able to send / receive email since Saturday on any of my accounts.

Anyone else?

Posted by: strogonowski

Just got off the phone call with T-Mobile and they are still working on the issue with RIM, there is no ETA. Even users with regular devices are having issues (she read the memo to me), it works for a while and then it stops. Myself I got the service books back, again the route entry is missing.

Posted by: xtacy1869

And on another note, if i click the "Setup blackberry email" link on T-Mo's site, i am getting pushed back to the login page..... Why oh why did we have to change? At least if my handset wasn't working with the original software, i could log on to the webclient and see my email, now we don't even have that feature. This really sucks!

Posted by: shockdaddyd

Just had a very strange call with T-Mo. The BB customer service rep acted as if there had never been a problem with the network. He actually said, "What upgrade?" Then, after some poking, I got him to look it up and he confirmed that the service is down. It's was an odd exchange, he was an odd man.

Posted by: L Bo

*curled up in a ball rockin back and forth*

"MAKE IT STOP!! WHY WONT THEY LEAVE US ALONE?!?!"

*crying hysterically*

Posted by: shockdaddyd

** locked self in dark basement refusing to comeout until bb works **

Posted by: L Bo

Its Working!!! Getting Emails As I Type!!!

Backlogged Emails And All!!

Posted by: shockdaddyd

Shiit I'm still SOL. Getting a message saying it can't start.

They're neglecting me.

Posted by: L Bo

Blackberry account isnt in the service books and wont let me add it back on BIS on the site!!

Posted by: shockdaddyd

Cool to hear you're up and running, L Bo. Did you need to do anything special?

Posted by: L Bo

I completely uninstalled, then re-installed.

*BE SURE TO TURN OFF AFTER THE UNINSTALL, THEN INSTALL AND LET IT RESTART ITSELF.*

Posted by: shockdaddyd

Thx, L Bo.

Followed you 'structions and everything worked perfectly. Then went to the BB site to send the service books and discovered we're back to getting kicked back to the homepage when trying go to the setup.

Uggggggggghhhhhh...

Posted by: L Bo

Site is up on my end. Dunno what could be the issue. Maybe its partially fixed, which is why the BB service book isnt showing up yet.

Posted by: xtacy1869

Quote:

Originally Posted by shockdaddyd

Just had a very strange call with T-Mo. The BB customer service rep acted as if there had never been a problem with the network. He actually said, "What upgrade?" Then, after some poking, I got him to look it up and he confirmed that the service is down. It's was an odd exchange, he was an odd man.

Yeah thats funny, cuz the first night the service went down, i called T-Mo, mostly cuz i was stupid and didn't think to check here. The Rep i talked to, took me through the whole troubleshooting issue, and all i was trying to figure out was why the "webclient" page was not loading, and instead sending me back to the T-Mo site. After dealing with him for 20 minutes of the same replys, he finally told me, they removed the webclient and they were working on there own setup to be used from the T-mo site and that webclient would no longer be available. Aren't these guys supposed to get a memo telling them whats going on, so we don't have to be provoked to wanting to kill someone just to get an answer to what were asking, rather then looking like we don't know what were talking about? LOL

Posted by: xtacy1869

Oh and i have reinstalled, twice, the way you explained L-Bo, removed all my email accounts from t-mo's site, and yet i still get no service books. I can connect, phone tells me it registers, but i do not get a single service book, even if i push the send service books button. Anyone else still having issues? L-Bo is your email still working?

Posted by: E*Master

@ 4PM EST the issue was still on going about ppl only sporatically getting their emails. RIM and TMo are still working on it and customers are still breaking my b@ll$ for it. As if I did this to them diliberately. lol. This is gonna take at least a week or 2 to stabalize.

Posted by: L Bo

I can confirm that I'm not getting all emails, but some.

Still havent received my BB book, so I havent been gettin any BB emails.

Posted by: shockdaddyd

Got one POP service book to show up. Still no send / receive email.

Can also get through to the BB setup on the T-Mo site.

Can't imagine the hell the BB folk at T-Mo are going through. Must be rough. I feel for them.

Posted by: strogonowski

Still same here, Service Books are coming back and going away. L BO when you go to view your service book for xxxx@tmo.blackberry.net do you have an IP for routing or just server name. I'm only getting servr name no IP, but it says that I'm connected.

Posted by: L Bo

Quote:

Originally Posted by strogonowski

Still same here, Service Books are coming back and going away. L BO when you go to view your service book for xxxx@tmo.blackberry.net do you have an IP for routing or just server name. I'm only getting servr name no IP, but it says that I'm connected.

I dont have a service book for tmo.blackberry. Thats been missing since the service came back. I got ip's for my other 2 email accounts.

Posted by: xtacy1869

Heh, i dont have any damn Service books ......*GRRRRRR*

Posted by: shockdaddyd

My update:

~ Woke up this morning to find that all my service books had appeared
~ Still got the odd error messages
~ No email could be sent received
~ BB Connect site working again
~ Uninstalled and reinstalled BBC 2.54 (from Maxis)
~ In the time it took for the reinstall BBC site went back down
~ Now I get no service books, no email, no nuttin'

Posted by: strogonowski

Not getting lucky at all. Did a master reset, installed client, registered with service, got all service books with IPs and all. 5 min later IPs are not there.

Posted by: E*Master

Wow! Good thing I am off for 2 days and I Don't have to be involved with this carnage *pops open a beer and tries to forget about work* Then Friday it's back to "I am losing 3 thousand dollars because of this a day who the *+@# do u think u are!"

Posted by: shockdaddyd

Enjoy that beer, E*Master. And have one for me.

Posted by: shockdaddyd

So far nada on my end. Anyone else?

Posted by: E*Master

Quote:

Originally Posted by shockdaddyd

Enjoy that beer, E*Master. And have one for me.

Will do

*pushes all the dozens of empty beer bottles from the desk*

Posted by: xtacy1869

LOL @ e-master. I wish i could just forget about it, but im not getting a single damn thing comming through. I have two servce books with IP's and i get no mail, even if i forward it to those accounts from my own accounts. Im just about fed up with this. Think T-Mo would give me a refund for the month, and everyone else sine they f*cked this all up? LOL, i can dream cant i?

Posted by: shockdaddyd

Truth be told this is fooking my happiness –*many of my clients email me rather than calling – go figure.

Until last week I had the internet acct w T-Mo and was testing SEVEN in place of checking my email manually. I switched to the BB service thinking it would save me $50 / year for service w SEVEN and I figured it would be more reliable. So far it's just been a challenge, which, for the record, I enjoy. However, it did cheese off two people today. Well, that and I found SEVEN's service to be *much* faster than T-Mo's BB.

Being a patient tech-focused sort o' fella who's just stubborn enough to hold on, I must, by nature, give T-Mo more time. That said, by Friday I must have my email back – whether w T-Mo or SEVEN. I *could* go back to manually checking my mail but then I could also hunt for my own food – which is highly unlikely.

IOW, C'mon, T-Mo! Mach schnell!

Posted by: L Bo

I have since uninstalled, re-installed and tried to get service books back but now I can connect and be registered with no access to my emails. No books whatsoever.

I'm currently on hold for the wireless group, then I'm gonna try RIM directly since I had a case opened up a couple nites back.

To be continued... *dramatic music...DUN DUN DUN DUUUUN!!*

Posted by: L Bo

Just hung up. THAT IS SOOOO SAD!! Almost 3 hours and the best answer I got from RIM is....

**GASP** WE ARE NO LONGER COMPATIBILE WITH THE NEW SYSTEM!!

My case is still open and I expect to hear something within 24 hours.

Posted by: shockdaddyd

WHAT!!! NO,OOO,OOO,OOO,OOO,OOO...

I was afraid we might hear that at some point. Do you think he was right or is it the system being down at this point?

Posted by: xtacy1869

I wonder if thats true that were not compatible with the system, at this point, or if there just saying that, because they know were not a supported device with T-Mo anyways, and blackberry software was never released by T-Mo for us? I hope that the system is just having issues still *crosses Fingers* Either that or T-Mo will get off there asses and make us compatible. Doesn't cingular or somebody actually sell the P910 in store now? If so maybe they will be comming up with something. **Continues to cry uncontrollably**

Posted by: shockdaddyd

Yes, this may be a dark day.

There's SEVEN.

Posted by: L Bo

I dont know what to think. My gmail service book just showed up and I still nothing.

Maybe Cing will work thru this since they'll be releasing the Nokia 9300/9500 next month or so.

Yes shock, this is a very dark day.

Posted by: L Bo

2 books now.

Slow emails, but sending is quick.

Posted by: strogonowski

I got all my Service Books back (BES and tmo) since last night,but still no IP address for routing.

Posted by: L Bo

Got ip's and routing on both. Receiving is really slow. I sign on let it stay for a few, then sign off the server. Seems to get the books in (beyatch slappin the BB server to send me my money...uh books!!)

Posted by: shockdaddyd

Hmmm...I still can't get anything in or out. This is day five without service which, unfortunately means that since I signed up for T-Mo's BB service, it's been down more than it's been functioning properly. Being that I lean heavily on the connectivity of my P910 I'm fast approaching the end of my patience with all this. Given how well SEVEN worked I may just revert to that plan of attack.

Posted by: strogonowski

I wonder if they changed some settings to L Bo's account and that's why its working. I'll call them tomorrow again and see if they did anything with my ticket. I tried today but was on hold for more then 30 min and didn't wait any longer.

Posted by: xtacy1869

I so far have two service books, and actually recieved a couple of old Emails from one of the servers. They were really slow, and im afraid that if everything catches up, my phone is going to get bombarded, with as many times as the T-Mo rep said he hit the "send service books" button on my account, after i had hit them 20 times LOL. Hopefully this gets worked out. I started to think it may when a couple items came through, but its been hours and i haven't recieved anything since. Plus i still only have 2 of my 4 service books. God i hope this gets resolved soon....

Posted by: L Bo

I still have the same 2 books and no new emails on them either. The situation is looking bleek again.

Posted by: shockdaddyd

Hate to say it but I'm going to pull the plug if the situation remains the same in the morning. Simple fact being that I rely on my email via P910. Bummer it'll cost me an extra $50 / year. Ah, who cares, in today's reality that's like four gallons of gas ( 15.14 liters in more intelligent countries ).

Posted by: strogonowski

Well, I think this is the end. Spent an hour with the tech from T-mobile then got transfered to RIM. Tech from RIM said that T-mobile doesn't support BB connect in US (Europe and Asia only) and they can't help me. He said once Cingular rolls out BB connect in near future I should be able to use it with them. Till then nothing they can do for me and won't even try to fix it.

Posted by: L Bo

Well here's the latest. I've now resorted to using the 7100t to get my emails. I've also discovered the beauties of owning a BB.

The phone is now registered on tmo and I've enlisted the help of a friend of mind to look at the apps that were designed for the p910a to see what changes need to be done in the prog to work with the new system tmo is using. Its either that, or wait to see if SE releases one for the US.

Hopefully he'll be able to see whats going on, but I'm not counting on it. I may go to tmo and setup a separate BB account and *(GASP)* CARRY 2 DEVICES!! THE HORROR!! :laughs:

Posted by: shockdaddyd

Carry two devices? YIKES! That's not for me.

I've discontinued my brief experiment with T-Mo BB. Too bad they gave us P910 users the middle finger, eh?

I've migrated back to SEVEN (Always On Mail). I like their service. For those considering it as an alternative here's my rundown:

PROS ::

• MUCH faster than T-Mo BB – sent emails go through immediately which is better than the T-Mo stated "as much as fifteen minutes" for email to go through

• Quick, easy setup

CONS::

• Yearly subscription above and beyond T-Mo internet connectivity costs

• Supports just one email account

• Cannot select my own alert sounds – looking for a workaround. Thinking that, perhaps, I can rename a sound file to replace theirs??? Anyone???

Other than those few things I love SEVEN.

Posted by: strogonowski

Quote:

Originally Posted by shockdaddyd

PROS ::

• MUCH faster than T-Mo BB – sent emails go through immediately which is better than the T-Mo stated "as much as fifteen minutes" for email to go through

Hmm, I did many tests and for me was almost instant, 30 seconds at most.
I hope they change their minds and fix this for us.

Posted by: shockdaddyd

I'd go back to T-Mo BB if they do fix it. Until then, I'm connected.

Posted by: L Bo

Quote:

Originally Posted by shockdaddyd

Carry two devices? YIKES! That's not for me.

I've discontinued my brief experiment with T-Mo BB. Too bad they gave us P910 users the middle finger, eh?

I've migrated back to SEVEN (Always On Mail). I like their service. For those considering it as an alternative here's my rundown:

PROS ::

• MUCH faster than T-Mo BB – sent emails go through immediately which is better than the T-Mo stated "as much as fifteen minutes" for email to go through

• Quick, easy setup

CONS::

• Yearly subscription above and beyond T-Mo internet connectivity costs

• Supports just one email account

• Cannot select my own alert sounds – looking for a workaround. Thinking that, perhaps, I can rename a sound file to replace theirs??? Anyone???

Other than those few things I love SEVEN.

What about battery drain? BB didnt pull nearly as much as a T-mo GPRS connection.

Posted by: shockdaddyd

Quote:

Originally Posted by L Bo

What about battery drain? BB didnt pull nearly as much as a T-mo GPRS connection.

I don't have your technical understanding but my observation has been that SEVEN makes a connection which remains open until you turn it off or shut down your phone. The connection, while always open, doesn't send or receive unless it has data to push. So, though it is connected, it's not doing anything most of the time. IOW, it doesn't seem to even scratch battery life.

Posted by: shockdaddyd

Maybe you should give the 90 day trial a test drive.

http://www.alwaysonmail.com/index.html

Posted by: L Bo

You guys keep calling it SEVEN, I call it alwaysonmail. I've had it and used it, but found it draining on my battery with sms, mms, emails, phone calls and net usuage (oh yeah I USE my phone!)

Posted by: shockdaddyd

Quote:

Originally Posted by L Bo

You guys keep calling it SEVEN, I call it alwaysonmail. I've had it and used it, but found it draining on my battery with sms, mms, emails, phone calls and net usuage (oh yeah I USE my phone!)

Yeah, they're the same thing.

Believe me when I say I use my phone as well. While SMS and MMS are not often employed on my end, email and internet via my P910a are my drugs of choice. And I abuse them daily. To be fair, I only used SEVEN (AO) for just a week and, in that time, I didn't notice and adverse affect on battery life. Of course, I was comparing that to plain old GPRS and the mail app on the P910a.

Like I said earlier, if T-Mo proves they love us and allow BBC to work on the P910, I'll go back instantly.

Posted by: L Bo

Not to get hopes up, but I noticed that the BBC works off and on but I still havent received all my books. The emails come in at or around the same time as the BB I have. I've been using both to gauge how severely the BBC is lagging as opposed to a real BB. The 910a isnt doing too bad right now.

I'm also gonna check with my contact about the status of the BBC software fix.

Posted by: shockdaddyd

L Bo:

That's encouraging news. Did you have to do any funky troubleshootig with / without T-Mo to get to this point?

In my experience calling about issues with the PXXX phones you either get someone who is helpful or you get the company line about not supporting these devices. All come down to luck of the draw.

Posted by: bitablespore

I dont know if I am stating the obvious, but I am not having problems with connecting to my companys BES using Blackberry Connect... I only have problems with my personal email accounts.... Is this true for others out there too that use a BES?

Posted by: L Bo

shockdaddyd,

The system seems to be working as well as it can, although its not what it used to be before as far as being able to have several email accounts. Between both of my phones I get the BB emails within 1 minute of being sent. My pop's have a delay on both for about 5-10 minutes, but I usually get both within a few seconds of each other. So what I did was forward my pop to the BB email and now I get them quicker.

T-mo did jack to help except pass me on to RIM, who I dont know if they're doing anything, but at least its working a little bit. There are some serious LAGGING issues that RIM needs to address, which may also be why the books take so long on the BBC prog. T-mo's site goes down without a moments notice, the phone icon associated with my accounts has to be reset almost everytime I sign on before I can get to the BIS. It looks like this is gonna be going on for a while. I smell some serious CREDIT!!

bitablespore,

If you're using BES, I believe if your company has your pin on their server, it has nothing to do with the problems T-mo is handing out on the BIS side. Anyone feel free to correct me if I'm wrong.

Posted by: L Bo

On a additional note, I've been able to send PIN's from the BB to the BBC and it receives instantly.

Posted by: E*Master

BES and Redirector service are absoloutely not affected by the BIE migration (Thank God).

Posted by: L Bo

Well my friend has said that the program itself looks good, its mostly just a network issue. Or its just the way the network changed to no longer to able to work PROPERLY with the software. He's not a programmer but said even if he was, it'd be a pain in the *but* to change the prog to work properly. So we are at tmo's, rim's, nokia's or SE's mercy.

I'm inclined to believe him since I get my emails around the same time on both devices. Could be a rim issue also. I can see how some finger pointing could start now.

Posted by: strogonowski

Quote:

Originally Posted by E*Master

BES and Redirector service are absoloutely not affected by the BIE migration (Thank God).

Yes they are if you were using BB connect on Sony P910

Posted by: strogonowski

No comments, http://www.nytimes.com/2005/10/08/t...=rssnyt&emc=rss

Posted by: L Bo

So does this mean my p910a will never work properly or what?!?!

Posted by: strogonowski

Don't want to sound to happy but my BES service started working today in the AM, got my service books back with all the settings. Handheld registers with BB service no problems. I'll keep you posted if anything changes. Go T-Mobile!!! I'm afraid to check xxx@tmo.blackberry.net yet.

Posted by: shockdaddyd

Anyone get it to work with BIE?

Posted by: strogonowski

Quote:

Originally Posted by shockdaddyd

Anyone get it to work with BIE?

Just tried, still down.

Posted by: shockdaddyd

Quote:

Originally Posted by strogonowski

Just tried, still down.

Thanks for trying.

Posted by: xtacy1869

Well i spoke with T-mobile tonight, becuase i figured i had 2 choices, get them to find a fix (doubtful) or cancel my BB service plan and give me credit back for this months "un-useable" service. They of course went through all the dialogs and script prompts, contacted RIM, and according to RIM, the issue stands that our P910 version is not compatible with T-Mo's new version. T-Mo of course can't say if they'll ever support such a device, nor make BB software for it, so it stands to my reasoning, that until someone creates a new software for the P910 that will work with the new "webclient" that T-Mo has , or T-Mo, or another Service Provider supports our device, then that leaves us up ***** creek. So i decided to cancel out my BB plan for now, and wait until its resolved, or until i can bring myself to cope and carry two devices :Crying:

Posted by: shockdaddyd

Quote:

Originally Posted by xtacy1869

Well i spoke with T-mobile tonight, becuase i figured i had 2 choices, get them to find a fix (doubtful) or cancel my BB service plan and give me credit back for this months "un-useable" service. They of course went through all the dialogs and script prompts, contacted RIM, and according to RIM, the issue stands that our P910 version is not compatible with T-Mo's new version. T-Mo of course can't say if they'll ever support such a device, nor make BB software for it, so it stands to my reasoning, that until someone creates a new software for the P910 that will work with the new "webclient" that T-Mo has , or T-Mo, or another Service Provider supports our device, then that leaves us up ***** creek. So i decided to cancel out my BB plan for now, and wait until its resolved, or until i can bring myself to cope and carry two devices :Crying:

Yeah, I dropped mine and am using the trial version of Always On / Seven / Smartner with the T-Mo unlimited internet plan.

Posted by: strogonowski

Quote:

Originally Posted by xtacy1869

Did T-Mobile upgrade their system in US only or worldwide? If so aren't they supporting this in Europe? From what I know it listed on their Austria's website, maybe older client will work.

Posted by: xtacy1869

i don't know if it was worldwide or not, but would be interesting if it was, and one of those other nations released a working version.

Posted by: shockdaddyd

That's what I'm hoping for.

Posted by: FuzzyClam

Does BES still work? I'm trying to test out a T-mob account, and "connect", get service books, but no mail....

I did get this message from my sysadmin though after he added me:

"You will need to enter your mail address (xxx@yyy.zzz) and the password "qqqq" in the enterprise activation area on your device in order to enable BES functionality."

What does this mean? does this go in the user/pass where blackberry.net is defined (Internet Accounts)?

Thanks,
paul

Posted by: strogonowski

Quote:

Originally Posted by FuzzyClam

Does BES still work? I'm trying to test out a T-mob account, and "connect", get service books, but no mail....

I did get this message from my sysadmin though after he added me:

"You will need to enter your mail address (xxx@yyy.zzz) and the password "qqqq" in the enterprise activation area on your device in order to enable BES functionality."

What does this mean? does this go in the user/pass where blackberry.net is defined (Internet Accounts)?

Thanks,
paul

BES is still working, just like before upgrade. Make sure you have no email accounts configured with tmobile. They will cause your unit to error out and it won't register with service.

Posted by: FuzzyClam

Do you know what the corresponding area on the p910a is for the "enterprise activation area" is?

Thanks in advance,
paul

Posted by: shockdaddyd

Can I use POP accounts with BES? I don't have a corporate network to connect to.

Posted by: strogonowski

Quote:

Originally Posted by FuzzyClam

Do you know what the corresponding area on the p910a is for the "enterprise activation area" is?

Thanks in advance,
paul

Looks like your provider is Cingular and from what I know P910 will only work on T-Mobile. But if you want to play with it go to Blackberry application and choose to register. It will give you 2 options, one of them is Enterprise and your hanheld should register with BB service thru your provider. Now for second part you have to synch up your BES with your P910 using Blackberry configuration tool which should be installed on your pc. In my case (I had 7230 before) admins of the BES server had to remove\readd my account and everything started working in a matter of seconds. For some odd reason my P910 works much better with BES server then my 7230 did. No problems at all.

Posted by: strogonowski

Quote:

Originally Posted by shockdaddyd

Can I use POP accounts with BES? I don't have a corporate network to connect to.

Don't think so. BES is used for Exchange, Notes, etc.

Posted by: shockdaddyd

That's what I was afraid of...thanks for the reply.

Posted by: FuzzyClam

Does anyone know what this means (from my sysadmin)???

"You will need to enter your mail address (xxx@yyy.com) and the password "pass" in the enterprise activation area on your device in order to enable BES functionality."

Currently, I have service books and can send mail (which shows up in my Sent Messages folder on the Exchange Server) - that's good, but I don't receive any e-mail. Could the above have anything to do with it?

Thanks in advance,
Paul

Posted by: FuzzyClam

Now, everything seems to work on T-Mob. Guess I just had to wait a little bit for everything to percolate....

Still don't know what my admin meant...oh well.

Posted by: L Bo

Are you saying your p910a is working on Cing?? Thru BES or BIS?

Posted by: FuzzyClam

Man, I wish it worked with Cingular - that'd be Nirvana.

No such luck. I am 7 days into a trial on T-Mobile using BB Connect via BES.

It just works. No muss, no fuss.

Trying to show management it's worth paying for the service since they don't have to buy a device.

Having real sync'd e-mail/calendar/tasks functionality is awesome...I have full Outlook capabilty on my hip.

Shame the reception outside NYC bites.

good luck,
paul

Posted by: Aeoluss

I have a p910i on which I have installed BC 2.54. After installation, phone reboots, registers and connects. I have the PIN and IMEI set on the TMO server set as well. However, as soon as the Service Books are received on the handset, I get a Program Closed error with the following details.

Program MpeWatcherSrv
Reason Code: User
Reason No. 11.

TMO reps have been trying to help but no success yet.

Any suggestions?

Posted by: Aeoluss

I should add that I am not using BES.

Posted by: bitablespore

BES only seems to work great... it is the the other services that do not seem to work.

Bitablespore

Posted by: L Bo

Quote:

Originally Posted by Aeoluss

I have a p910i on which I have installed BC 2.54. After installation, phone reboots, registers and connects. I have the PIN and IMEI set on the TMO server set as well. However, as soon as the Service Books are received on the handset, I get a Program Closed error with the following details.

Program MpeWatcherSrv
Reason Code: User
Reason No. 11.

TMO reps have been trying to help but no success yet.

Any suggestions?

That has been happening since the change with the web client. Which is why I have since disco'ed my BB service for my p910a.

Posted by: BigFeat

The site is down for maintenance. I have been getting the dreaded error codes too. BES was working perfectly and then got one webclient addy working as well. All the sudden BES stopped pushing emails and webclient would only send 1 service book instead of the 5 Pop addresses I underscored. I had to delete BES then I got 2 POP addresses pushed finally. Now nothing works.

I think I'm done fretting with BB on the P910 for now. Not going to go through hoops to diagnose the issues myself and convince the companies I'm paying for service to resolve them. Only a few months away before the P990 becomes available. My now 13 month old P910 is officially obsoleted in my mind. Lets move on plp....

Posted by: strogonowski

BES is working great on T-Mobile. But it will go down the minute you try adding webclient service book. I'm trying once a week and so far no luck. For me BES is priority so I'm happy. I can get rest of the stuff that I used webclient for before(pages, small msgs) by using their SMS/MMS service which comes unlimited with my BB pkg.

Posted by: BigFeat

The error codes appear to be a product of the new webclient service through T-MO's site. BES works fine without any webclient service books installed. As soon as a webclient service book is pushed to the handset, error codes popup. I had to re-install a few times before I figured out the source of the error codes. The error codes still pop up if one only provisions the handset with webclient service books. So there is something funky going on with T-MO server. It has to be a compatibility issue with this connect software in particular. BES service is handled on the local IT side and the service books are pushed through there. So i'd imagine this issue would have to be handled with T-MO. I thought I wasn't going to fret with this anymore, but it's bugging me too much. At least I have BES service working fine for now.

Posted by: BandLeader

Thank you all for your detailed accounts. As my hopes of incorporating BB onto my P910a have been dashed, I have decided to settle for scheduled pull email functionality. I'm currently a Cingular customer but am being strongly pursued by T-Mobile to switch. I'm very hesitant to do so because my company gets a discount with Cingular that would be lost with T-Mobile (translating to around $25/mo for the voice plan).

I also need unlimited internet access. Cingular, if you let them, would charge $40/mo for their "PDA data plan". The fact is that the $20/mo "phone data plan" does the exact same thing. When I told the T-Mobile rep I talking about this, he said that their unlimited data plan is $20/mo, BUT that he believes I could also subscribe to "T-Zones Pro" for $10/mo and still be able to access the internet without restriction. Can anyone confirm this?

Thankx

Posted by: shockdaddyd

I've been using the unlimited data plan ($19.99 / mo) for two years and I love it.

For BB-type service I've been using SEVEN which runs $50 / year. It's not perfect but it's getting me by.

Posted by: L Bo

Has anyone even tried using this anymore?

Posted by: shockdaddyd

After the 'upgrade' it ceased to work for my POP accounts.

Posted by: strogonowski

Only BES is working.