vB Easy Archive - Back up process - "data not recognized"

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Back up process - "data not recognized"
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Posted by: amc

As I will be swapping out my BB tomorrow I was doing a back up - I do not do it all that frequently or regularly. When I did it, and I think the last time I did it too, it said there was "data not recognized." I'm guessing that is some third party stuff that I have on there (wallpapers, games, ringtones, etc) that I can reload the old fashioned way when I get the new one.

Or should I be concerned that my data will not come across, or restore, when I get the replacement unit?

Posted by: martin_j001

I've never heard of that before.... Did it appear as though the backup process worked at all, did it save a backup file? Or did the error message stop the whole process?

Posted by: amc

That is oh so not comforting......

It completes the process and there are several old versions of backups in the folder where I save them. There is one from a week ago.

It starts the process like normal and then half way through there is an error message that says data not recognized and after clicking on OK it will complete the process. At least it seems that way...?

Edit - Ok I watched it do the back up process and here is where the error message occurs. It will go along backing up databases and then when it gets to RMS database it gives the error message of Communication Error "the data was not recognized by the desktop," I then click OK and it completes the process.

I looked on RIM's site about RMS databases and communication errors. It says to disable the wireless sync - I am not on a BES and do not have that turned on. Also if I were to go into the proprer programs (calendar, tasks, etc) there is not an option to turn it off as the web site suggests.

Help!!!

Posted by: finalgadget

Quote:

Originally Posted by martin_j001

I've never heard of that before.... Did it appear as though the backup process worked at all, did it save a backup file? Or did the error message stop the whole process?

i havew a vzw 8830 world edition phone and the latest handheld software from bb!

when i perform a back up using the latest desktop software,, i get the data not recognized window also! it stops the process and does not complete the back up! i tried removing my card to see if that changed anything and performed another back up! same problem! ih ave to manually back up,which is frustrating!! any ideas?? ive formatted the device and reinstalled the desktop software at least 3 times!!!

Posted by: gibbs

Wirelessly posted (The Black Pearl MK.4: Opera/8.01 (J2ME/MIDP; Opera Mini/3.1.8295/1690; en; U; ssr))

Try just plain old syncing the device. Does it give you an error message?

If not, try the backup process again.

Posted by: finalgadget

ok i performed a manual back up by hitting the "advanced tab"!!
i highlighted everything except "phone options" and the back up completed the process!! ill do a restore from this back up soon to tell you how it went!!