vB Easy Archive - Nokia 6682 Pushed Back

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Nokia 6682 Pushed Back
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Posted by: BrutusBuckeye47

The Nokia 6682 has been pushed back until December because the phone is not compatible with the 3G sim Cingular plans to roll out. I have seem them around already, i.e. my boss, But i guess we wont be able to get the full experience for a while..

Posted by: mcurtiss1970

sure you have the right phone? tons of people on here already have it (including me)

Posted by: BrutusBuckeye47

Yeah i know that we are not able to even Order it now because of the 3G overlay Sim. I knew people had it but i meant that it is not able to be ordered now. Like Cinguar took them all back that had not been sold and will rerelease it.. At least in my market

Posted by: xj911

ya...I have one already...why would they sell a phone that would not be compatible with future service? bah this better not happen.

Posted by: rumpole

This doesn't make a heck of a lot of sense. My Buckeye friend may still be in shock from the defeat at the hands of the Nittany Lions on Saturday. I just checked and the 6682 is still available in my area.

Posted by: LG Nut

I just got mine Monday???

Posted by: ASimpleFarmer

i've been selling them in the store

Posted by: ItalianAngel831

there gonna b a 3g simcard???? so when i buy a 3g phone from cingular ur saying i am gonna have to get a new sim card??

Posted by: gsmgprsfan

There is a known compatibility issue with some 64k sims as well, the call log will clear when the phone is power cycled. This is expected to be fixed some time in November/December

Posted by: LG Nut

Quote:

Originally Posted by gsmgprsfan

There is a known compatibility issue with some 64k sims as well, the call log will clear when the phone is power cycled. This is expected to be fixed some time in November/December

Yes but there is not a halt on sales due to this.

Posted by: spartacus13b

There is no halt on sales of 6682... my store recieves them in everytime we order them.. I hav ehad 6 orders fufilled and just made one on monday and it got fufilled.... I am not sure where this info is comming but 3G sims even when out will not be aveliable to people that do not have 3G phones..

Posted by: Rock3nrenigade

Quote:

Originally Posted by spartacus13b

There is no halt on sales of 6682... my store recieves them in everytime we order them.. I hav ehad 6 orders fufilled and just made one on monday and it got fufilled.... I am not sure where this info is comming but 3G sims even when out will not be aveliable to people that do not have 3G phones..

Wait you can order the 6682? Thats not kool my store hasnt even heard of it >_<

Posted by: kmac1914

Quote:

Originally Posted by Rock3nrenigade

Wait you can order the 6682? Thats not kool my store hasnt even heard of it >_<

That's what i was wondering...cuz when i ask reps in-store about ordering the phone, they look at me like i'm speaking another language...

Posted by: tendura

Quote:

Originally Posted by BrutusBuckeye47

The Nokia 6682 has been pushed back until December because the phone is not compatible with the 3G sim Cingular plans to roll out. I have seem them around already, i.e. my boss, But i guess we wont be able to get the full experience for a while..

Why would it need to be compaitible with a 3G SIM when it's a 2.5G phone?

Posted by: tendura

Quote:

Originally Posted by spartacus13b

There is no halt on sales of 6682... my store recieves them in everytime we order them.. I hav ehad 6 orders fufilled and just made one on monday and it got fufilled....

They must like you. NONE of the orders that I've placed for that phone have been fulfilled yet.

I dunno anymore. The phones that my customers want are the one's that I can't get.

Figures.

Posted by: spartacus13b

I would like to take the commnet I made yestrday back I did receive an official email this morning about the phone not being out again until 12/19 so some people here were right, I did though receive mylast shippment today and it is sold already....

Posted by: Rock3nrenigade

Crap im just gona wave my 6682 goodbye

Posted by: I have a phone

Quote:

Originally Posted by BrutusBuckeye47

Yeah i know that we are not able to even Order it now because of the 3G overlay Sim.

overlay what??

Posted by: jsmcguir

has anyone narrowed down which 64k sim cards cause the problem? is it simply an issue of axalto vs gemplus? or is it random? i've used my 6682 with my wife's old 32k sim and there are no problems, but my 6682 with the axalto 64k sim has the call log issue.

Posted by: ItalianAngel831

since it been pushed back u think they can add push to talk to the phone so when it comes out again we could have that feature on the phone (just asking i know the answer NO)

Posted by: nlwalker1

Quote:

Originally Posted by ItalianAngel831

there gonna b a 3g simcard???? so when i buy a 3g phone from cingular ur saying i am gonna have to get a new sim card??

yeah it's called a USIM.

Posted by: I have a phone

Quote:

Originally Posted by ItalianAngel831

since it been pushed back u think they can add push to talk to the phone so when it comes out again we could have that feature on the phone (just asking i know the answer NO)

sorry, that's not going to happen

Posted by: rtourge

Ordered one last night and the status shows backordered

Posted by: eimajuno

it seems like the people that cannot order it are on the east coast. However I am on the west coast and my store cannot get them. I bought mine from the corp store in La Verne, ASimpleFarmer's store and the phone is fine. I am using an old sim though. I have a friend who works for another store in the sf bay area and she went to the newest sim and she is having these issues with the phone logs clearing whenever she power cycles the phone. She switched to an older sim and now everything is fine.

These new sims are bad news. I am glad that I am still using my original sim from when I signed up back in 2001.

Posted by: BrutusBuckeye47

I know that in my store we cannot order them at all, due to the reasoning that they are scheduled to release a 3g sim and the sim is not compatible with the phone..

Posted by: boston_errol

there is going to be a different sim for 3g?

Posted by: I have a phone

as mentioned previously, yes

Posted by: ASimpleFarmer

Quote:

Originally Posted by eimajuno

it seems like the people that cannot order it are on the east coast. However I am on the west coast and my store cannot get them. I bought mine from the corp store in La Verne, ASimpleFarmer's store and the phone is fine. I am using an old sim though. I have a friend who works for another store in the sf bay area and she went to the newest sim and she is having these issues with the phone logs clearing whenever she power cycles the phone. She switched to an older sim and now everything is fine.

These new sims are bad news. I am glad that I am still using my original sim from when I signed up back in 2001.

shhh now they know

Posted by: boston_errol

Quote:

Originally Posted by boston_errol

there is going to be a different sim for 3g?

damn that's gona be rough. i have some sort of sick attraction to my current sim. it's going to be hard to give it up.

3g sims will be backwards compatible?

Posted by: kaje

so did anyone find out or know if the firmware can be upgraded without sending it in or anything? Just purchased the phone last night and should be getting it in a few days.

Posted by: ejb5oh

Quote:

Originally Posted by eimajuno

You wanna sell your wife's card?? J/K Nokia is aware of the Sim card issue and says that Cingular is too, but when I contacted cingular (two different CSR's), they had no ioda there was even a problem. Hell, the one guy did not even know what a NOkia 6682 was. Cingular is irratating me on this matter.

Anyways, last week I spoke with Jessica in Cingular's warranty division. She told me that Cingular no longer stocks or uses the 32k Sim card, which I kinda already knew. Jessica told me to buy a 32k cingular card and call customer service to have it's number logged for my phone. So I did, and now, they tell me that eventhough it is a Cingular SIM card, it is not compatible with the Cingular system!!???!!! GO figure! The Cingular 32k SIM that I purchased only has 19 numbers in it. Cingular will not accept a 19 digit SIM, there must be 20 digits to the SIM or it will not work.

Anyone know if there is a way I can get Cingular's system to use this Cingular 19 digit SIM card??

Thanks

Posted by: VOLVORacr

Quote:

Originally Posted by ejb5oh

The system will accept a 19 digit SIM. In order to check the status in Snooper it has to end with an F. But everytime i've entered one in billing it went thru. Maybe the same will work for you.

Posted by: ejb5oh

Quote:

Originally Posted by VOLVORacr

The system will accept a 19 digit SIM.

According to the two CSR's I talked to just now, the system will not. They both tried to enter the number and the computer popped up an error message saying that the SIM is invalid, as it only carries 19 numbers.

Do you know who I could talk to that may know how to add my sim to my account?

Posted by: johngotti

There are still 32k Sims out there.... they ship one to me with every Treo 650 I order for activation with that device (wont get into this because I have no clue why probably similar to the 6682 problems) but point being they are still around...

Posted by: VOLVORacr

Quote:

Originally Posted by ejb5oh

I just updated my response, sorry.

Posted by: ejb5oh

Quote:

Originally Posted by VOLVORacr

I just updated my response, sorry.

Updated your response??

Posted by: ejb5oh

Quote:

Originally Posted by VOLVORacr

The system will accept a 19 digit SIM. In order to check the status in Snooper it has to end with an F. But everytime i've entered one in billing it went thru. Maybe the same will work for you.

So you mean, put an F at the end of the number right??

Posted by: VOLVORacr

Quote:

Originally Posted by ejb5oh

So you mean, put an F at the end of the number right??

Actually I just looked it up and it says the 19 digit SIM is a GAIT SIM. Not sure if the system requires the ICCID and ESN to be entered at the same time for it to work, Sorry. The ending with the F most likely won't work, ask to goto tech.

Posted by: ejb5oh

Quote:

Originally Posted by VOLVORacr

Tell you what, can I contact you, as it sounds like you work for Cingular to see if you can help. I just got off the phone with another CSR that transferred me to the Illinios billing market to see if they could get it to work since the card came from IL. Also, when the number was checked on Snooper, I was informed that the system returned with a "card not created" error message.

Seeing how you have help me along further than general CSR with Cingular, I would enjoy contacting you or you can contact me.

Eric

Posted by: VOLVORacr

Quote:

Originally Posted by ejb5oh

Sorry, I don't freelance. I will look into it further and let you know.

Posted by: ejb5oh

Quote:

Originally Posted by VOLVORacr

Sorry, I don't freelance. I will look into it further and let you know.

Okay. I am on the phone with Cingular now. Going to ask for Tech. Last time I did that, they gave me a hard time about it. If you find anything else out please post it.

Thanks
Eric

Posted by: ejb5oh

Well, I just got off the phone with Tech support at Cingular. He took down the card number and checked it. He said that all Cingular cards must be 20 digits now, especially after the merger of ATT and Cingular. Furthermore, he said that by the card number I gave him he was able to tell that the card was not an original Cingular created card, and the manufacturer branded into the card is not one of the two that they use.

The tech told me that I puchased a pirated SIM card.

Posted by: VOLVORacr

Quote:

Originally Posted by ejb5oh

Well, I just got off the phone with Tech support at Cingular. He took down the card number and checked it. He said that all Cingular cards must be 20 digits now, especially after the merger of ATT and Cingular. Furthermore, he said that by the card number I gave him he was able to tell that the card was not an original Cingular created card, and the manufacturer branded into the card is not one of the two that they use.

The tech told me that I puchased a pirated SIM card.

Sorry to hear that. Why do you need a new SIM?

Posted by: ejb5oh

Quote:

Originally Posted by VOLVORacr

Sorry to hear that. Why do you need a new SIM?

I have the Nokia 6682. If you are unfamiliar with it's recent problems, it has an issue where it drops all call history when the phone is restarted. It also repeatedly asks to copy sim contacts to phone contacts.

The only current fix to this problem is by using a 32k SIM card. When I talked with Nokia, the tech rep told me that the 64k card codes are different than the 32k card. The symbian software that was installed in the Nokia 6682, for some odd reason, was not updated to work with the 64k cards.

The phone works but I rely heavily on my call history and it is very irratating when you press the send button twice and call the wrong person, assuming your are going to be calling the last person you really called.