vB Easy Archive - proration?

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proration?
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Posted by: A.H.E.

how exactly does this work, i kinda get the idea of it, but is there a way i can tell exactly how much proration a customer will get when changing rate plans in the middle of the month?

thanks.

Posted by: BellaDea

take the full amount, divide by 30, times that by how many days the phone is in use to the bill cycle date.

Posted by: -X-

or have it effective on their next bill cycle date. thats what i usually do to avoid the proration.. less confusing for the customer..

Posted by: EyeCellPhones

Well, I believe it all depends on how many minutes they've used so far on their current plan as well.

Posted by: BellaDea

not for prorate on the new plan. I'd go with -X- on this one and just have it take effect their next billing cycle. it doesn't really give them more minutes to do it in the middle.