vB Easy Archive - TDMA Churn Buster Campaign...I personally think it sucks!

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TDMA Churn Buster Campaign...I personally think it sucks!
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Posted by: rabisdogis

Customer that come in now who have 11 months left on a 1 year contract or 21 months left on a 2 year are now eligable for discounts on 3 particular phones. The line migrating must be TDMA, must sign-up for a plan $39.99 or more and sign a 2yr agreement.

Customers can choose between:

Nokia 6010 - Free @ register
LG C2000 - $29.99 after rebate or add a Media Basic or Works plan and get the phone for $9.99 after rebate.
Motorola Silver Razr - $149.99 @ register or add a Media Basic or Works plan and get the phone for $129.99 @ register.

This still means that new customers aren't elible for any of these deals and that we still don't have a free phone to offer. At least give new customers something free, especially if your competition is right across the street with a big sign that says "FREE PHONES AVAILABLE". Sorry, this is not meant to be a rant. Anyways, theres some new news!

Posted by: ivwshane

I thought that all tdma customers were eligible for new customer discounts no matter what their contract term was?

Then again your first line indicates that the customer must be a tdma customer for at least one month for the one year contract and three months on the two year contract.

I don't think any one has had the ability to renew contracts in the last three months anyway so it doesn't sound like much of a restriction..

Posted by: Soopafly

Quote:

Originally Posted by ivwshane

I thought that all tdma customers were eligible for new customer discounts no matter what their contract term was?

Then again your first line indicates that the customer must be a tdma customer for at least one month for the one year contract and three months on the two year contract.

I don't think any one has had the ability to renew contracts in the last three months anyway so it doesn't sound like much of a restriction..

You're right... TDMA have ALWAYS qualified migration regardless.

The contract rule applys to GSM accounts.

Posted by: ivwshane

So really nothing has changed other than cingular now has a standard set of discounts in place?

Posted by: rabisdogis

Yeah my bad...TDMA customers and GSM customers who are 11 and 21 months into contract.

Posted by: ivwshane

Ahh, so now both gsm and tdma have to wait just like everyone else.

Posted by: BellaDea

why are they making TDMA customers wait all of a sudden?