vB Easy Archive - 3rd party employee plan questions.

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3rd party employee plan questions.
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Posted by: YumyJager

This is my current plan:

I'm eligible for upgrade and have a employee-type plan given to me by my indirect sales rep (I work for radio Shack/SC Kiosks [Sams Club Kiosks]). I want to get a refurb Treo 650 with my upgrade eligibility and keep the same plan.

I'm having trouble getting the upgrade on Cingular.com as every time I choose to upgrade my phone it's giving my this error:

When I called tele-sales they said they were getting the same error as I and to call back on Monday morning (what if all teh refurb 650's are gone by then?)

My co-worker went into a Cingular corporate store and upgraded his phone and kept the same plan as above, but when I called telesales yesterday, I was told I would have to change. I'm sure this is because they can't access the plan I currently has since my indirect sales rep from Cingular had to set it up.

Can any of you out there in my similar situation offer me any help?

Posted by: cingtd

Employee plans cannot be upgraded online, only at retail locations. Telesales cannot apply discount to the cost of phones. Same issue if you had a combined bill with Bellsouth or SBC. I know because I once tried and was advised it could not be done.

Posted by: YumyJager

So, no hope of me getting the $139 Treo?

Posted by: cingtd

Not likely.