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Bootcamp?

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Posted by: Freakshow105

Anyone else have to do this? They just announced that if we do not hit a certain number in our features then we get to go to our store at 6am and sit on a conference call. I can't wait when our store is open till 10pm and we have the closing shift only to have to be back at work at 6am



Posted by: kilowatt

those are s*** hours. i guess you better hit quota. they're always coming up with some dumb way to try to motivate people to sell more. great idea...if don't sell more you have to get up really early in the morning to listen to some retarded conference call.



Posted by: c0chese80

that happens in this area as well, fortunately I have not yet had to attend one. However, several people from my store have had too.



Posted by: tendura

Quote:
Originally Posted by MrDJ
Anyone else have to do this? They just announced that if we do not hit a certain number in our features then we get to go to our store at 6am and sit on a conference call. I can't wait when our store is open till 10pm and we have the closing shift only to have to be back at work at 6am


You already know how I feel about it after our PTT conference yesterday. It's ridiculous. Making someone get up that early for a "pep talk" is demoralizing, and it wrecks employee morale.

I have no idea what should be done, but I do know that this isn't cool at all.



Posted by: drewpost

Quote:
Originally Posted by tendura
You already know how I feel about it after our PTT conference yesterday. It's ridiculous. Making someone get up that early for a "pep talk" is demoralizing, and it wrecks employee morale.

I have no idea what should be done, but I do know that this isn't cool at all.



Seriously. Im getting sick of 11.5 hour saturdays



Posted by: ivwshane

We had to do that one time because an employee got a horrible shop score. Needless to say on our next shop score we passed.

I think the calls are stupid for one reason, they offer no real world experience on how to improve your numbers. The problem with most of the DM's I've ran into is that they have zero sales experience yet they still try to tell you how to sell but it just doesn't apply in the real world.

I'm mean the whole selling process they shove down your guys throat cannot not be used with every customer. I know that if I was a customer and I knew what I wanted and some sales guy is giving me a speech for 15 minutes I would be pissed. A good salesman will adapt to what the customer wants and cingular sales process policy does not allow that.



Posted by: tendura

Quote:
Originally Posted by ivwshane
We had to do that one time because an employee got a horrible shop score. Needless to say on our next shop score we passed.

I think the calls are stupid for one reason, they offer no real world experience on how to improve your numbers. The problem with most of the DM's I've ran into is that they have zero sales experience yet they still try to tell you how to sell but it just doesn't apply in the real world.

I'm mean the whole selling process they shove down your guys throat cannot not be used with every customer. I know that if I was a customer and I knew what I wanted and some sales guy is giving me a speech for 15 minutes I would be pissed. A good salesman will adapt to what the customer wants and cingular sales process policy does not allow that.


I'm just tired of all these requirements that they expect us to meet, but they won't even let us price match our own website. There's no continuity in this company at all.



Posted by: Toothless Tommy

It has been proven that you can motivate via positive reinforcement but SAMgular hasnt figured that out yet .
This constant Bootcamp threat and SAM threat and white board garbage and white book junk , cant leave one rate plan on a desk at night , cant leave a pen on a desk just in case the lazy district manager comes next day ( unlikley once a year visit ) etc etc -- just hurts morale and people leave and then more turnover and the less experienced reps = Crapular been passed by the Verizon machine ( even Sprint kicked us last quarter - unbelievable !!!! )

Of course you need quotas but get the lazy managers to get out of the office and coach and observe their staff ! Ours go es home at 04:30 most days of the week = BS and no respect from his staff

We already have reps in the store that have thrown in the towel for the 80 opportunities fro cing reward points this month because it is so slow . Why didnt the fools just give the points like they did a year ago and i bet the feature selling would go up . I have never worked for a big company that people dislike so much and dont respect . We have 4 outstanding reps in our store and all are looking to leave soon .

Come on Cingular wake up !!! before the Verizon machine passes us .





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