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Originally Posted by MrDJ
Anyone else have to do this? They just announced that if we do not hit a certain number in our features then we get to go to our store at 6am and sit on a conference call. I can't wait when our store is open till 10pm and we have the closing shift only to have to be back at work at 6am
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Originally Posted by tendura
You already know how I feel about it after our PTT conference yesterday. It's ridiculous. Making someone get up that early for a "pep talk" is demoralizing, and it wrecks employee morale.
I have no idea what should be done, but I do know that this isn't cool at all. |
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Originally Posted by ivwshane
We had to do that one time because an employee got a horrible shop score. Needless to say on our next shop score we passed.
I think the calls are stupid for one reason, they offer no real world experience on how to improve your numbers. The problem with most of the DM's I've ran into is that they have zero sales experience yet they still try to tell you how to sell but it just doesn't apply in the real world. I'm mean the whole selling process they shove down your guys throat cannot not be used with every customer. I know that if I was a customer and I knew what I wanted and some sales guy is giving me a speech for 15 minutes I would be pissed. A good salesman will adapt to what the customer wants and cingular sales process policy does not allow that. |
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