vB Easy Archive - V635 Not Properly Receiving Voicemail SMS

Pages: 1

V635 Not Properly Receiving Voicemail SMS
(Click here to view the original thread with full colors/images)

Posted by: SynMoo

As most of you know, the way your phone knows if you have a voice mail or not is via SMS. The message center sends an SMS message when you get a voicemail and also sends you an SMS message when you have no more messages.

My problem is, the phone is not properly interpreting the 'No Messages' message. When I receive a new voice mail, it tells me correctly, but the message that there are no unheard messages is received as a normal text message. There is no message body or subject and the From field is shown as Δ@. Yup... that's right. Delta At.

I've added the message center number and it is correct. Other text messages come in OK.

Anyone have any ideas?

Posted by: dipdewdog

My SEEM-edited V551 (to enable Network Select) does the same thing.

There's a disconnect somewhere between Cingular's voicemail system and Motorola's firmware that's causing it; but apparently Cingular branded firmware fixes the issue.

I just live with it as a consequence of having a "hacked" phone with network select...

Posted by: ASimpleFarmer

you gotta seem edit the phone to fix it.

when I had it, I just sucked it up

Posted by: SynMoo

To clarify, I have not made any modifications to the phone at all. It's as it came out of the box brand new today.

I wouldn't mind flashing to cingular branded firmware, but I don't believe it exists for the v635.

Posted by: ASimpleFarmer

Its not your fault. if you want it fixed you need to modify the firmware.

and yes you are right, there is no cingular FW

Posted by: SynMoo

I did the seem hack for bit 4 at offset 2 in 0032_0001.

This didn't cut it. Do I need to do an entire firmware update?

Posted by: xikle

Seem 32 offset 2, bit 1, check it. It will remove manual network select but it will fix the vm problem.

Posted by: SynMoo

So turning that bit ON will fix it.. not leaving it off. I'll give it a shot.

Posted by: xikle

Correct with that bit checked (on) it should fix the problem, at least it did with mine.

Posted by: SynMoo

It worked. Thank you very much for making it more clear.

Posted by: WirelessDave

I'm having the same issue with my V635. I just don't have any cables/software to make the change.

A quick question for V635 owners:
Just this weekend, my V635 started showing "No Service" and "Emergency Only" very often. I'm lucky to have more than 2 bars at any time now in places where I normally had full signal. Anyone else have this issue? Any ideas why this might abruptly change?

Posted by: I have a phone

I don't get any SMS for MWI. I get the MWI icon which is sent by a trigger in the voicemail platform