vB Easy Archive - X around the service!

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X around the service!
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Posted by: jay2nj4bk

Help Me Ther Has Been An X Around My Service Bars For Like 6 Hours Already And Its Not Going Away And I Already Tried A Hard Reset And Now All My Information Wont Load And I Still Dont Have Any Service

Posted by: negronese

probably the part by your sim card is loose.. take it to a tmobile rep or call up tmobile and do a handset replacement.

Posted by: jay2nj4bk

Quote:

Originally Posted by negronese

probably the part by your sim card is loose.. take it to a tmobile rep or call up tmobile and do a handset replacement.

but what does that mean to get a handset replacement?

Posted by: Chinasaur

"IF" T-Mobile determines your SKII is somehow defective, they will send you another device to replace it. You send back yours.

It's a "bit" too early for anyone to talk about handset replacements as the OP hasn't had T-Mobiles WDG (Wireless Data Group) do a remote analysis of the device.

NOTE - You WILL pay outbound shipping for your "refurb'd" SidekickII should they decide to replace it. Also, the 1st refurb'd device I got when I had problems was garbage (cruddy keyboard mask, camera was awful, battery life was pathetic). I had to fight them tooth and nail for them to send me another.

Posted by: negronese

im on my 5th one so .. i have had the x problem also.. it was not getting service where i normally had service.. i took it to a tmobile rep and he said my "sim card was old" which could be true since i have been with tmobile for awhile.. so he gave me a new one.. and THEN it just messed everything up.. the X was up there all the time .. so he called the sidekick rep for me on the tmobile phone and blah blah blah.. did the analysis watever ... and wala .. handset replacement.. its a ****** deal paying for shipping..

Posted by: jay2nj4bk

Quote:

Originally Posted by negronese

im on my 5th one so .. i have had the x problem also.. it was not getting service where i normally had service.. i took it to a tmobile rep and he said my "sim card was old" which could be true since i have been with tmobile for awhile.. so he gave me a new one.. and THEN it just messed everything up.. the X was up there all the time .. so he called the sidekick rep for me on the tmobile phone and blah blah blah.. did the analysis watever ... and wala .. handset replacement.. its a ****** deal paying for shipping..

lmao i think it is the sim area is loose you have AIM or msn or yahoo??

Posted by: jay2nj4bk

Hey There Shipping Me A Sidekick And They Said That Its Freeeeeee Of Charrrge!!! And I Dont Have To Pay For Shippping!!!!!!!

Posted by: negronese

Quote:

Originally Posted by jay2nj4bk

lmao i think it is the sim area is loose you have AIM or msn or yahoo??

u might wanna read my first post before you LMAO quoting my posts..

Posted by: jay2nj4bk

Quote:

Originally Posted by negronese

u might wanna read my first post before you LMAO quoting my posts..

LMAo i wasnt even laffing your posts i was just saying thats what was wrong with it that you were right!! so dont get too conclusions so fast

Posted by: negronese

alright.. lol.. thought i did read it wrong and i did.. apologies..

Posted by: da9th_one

u don't have 2 pay 4 return shipping...they send u a prepaid label.....I shud kno...I've sent back 4 already......

Posted by: Paolo

Quote:

Originally Posted by Chinasaur

"IF" T-Mobile determines your SKII is somehow defective, they will send you another device to replace it. You send back yours

I'll be quite impressed if someone can diagnose and determine if your phone is Defective, without even actually seeing your phone, but rather by talking to you over the telephone... That sure puts those Technical Service centres jobs to shame, tsk tsk

Posted by: negronese

Quote:

Originally Posted by Paolo

well they make u do a diagnosis .. i forgot where u go on ur phone but it pretty much is a check list for ur phone to go over and if it doesnt work.. the phone will not proceed to the next step of the list and then they determine its "defective" and send u another one.. im sure those tech reps get enough phone calls about defective sks...