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Conflicting FW info? S710a

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Posted by: paul34

I apologize if this has been asked before but I noticed my S710a says "R1A" under the battery but when I check the firmware it says R2A016. Shouldn't these two match up? The phone was used (according to the previous owner) for two weeks and by my impression of the seller I highly doubt he would have upgraded the firmware or anything (plus all Cingular content was still on the phone when I got it...)

Do they not always match? am I missing something...

thanks.



Posted by: ASimpleFarmer

if your looking at the r1a under the battery itself, then its telling you that the battery is the first generation of it.

if the fw r2a is written on the phone, then that means thats the phone's fw



Posted by: paul34

Quote:
Originally Posted by ASimpleFarmer
if your looking at the r1a under the battery itself, then its telling you that the battery is the first generation of it.

if the fw r2a is written on the phone, then that means thats the phone's fw


Well R1A is written under the battery on the phone itself. Yet looking in the phone after its turned on reveals R2A series FW

Here's a pic (click for full)



Also, is the water dot supposed to be red-dotted or all white? (it is red-dotted here)



Posted by: ASimpleFarmer

the phone should match the sticker.

moreover, the water dot should be all white. therefore, the seller could have switched the dot when they did a warrenty exchange or it really was water damaged/ just had the phone in an area with high humidity.

if it was really water damaged and they switched out the stickers on the new warrentied one, then that seller would still get busted when Cingular opens the phone there is another water damage dot.



Posted by: paul34

Quote:
Originally Posted by ASimpleFarmer
the phone should match the sticker.

moreover, the water dot should be all white. therefore, the seller could have switched the dot when they did a warrenty exchange or it really was water damaged/ just had the phone in an area with high humidity.

if it was really water damaged and they switched out the stickers on the new warrentied one, then that seller would still get busted when Cingular opens the phone there is another water damage dot.


The seller was located in LA, so yea I'm not sure what happened either. Could be humidity.

So I guess no XBMing this one anyways then, eh? Not that XBM has any more S710as to exchange anyways...

But what would be a reason for wanting to switch the stickers? Also wouldn't that show damage of being moved? Those stickers look like they would rip into many pieces if one tried to remove it.

danget



Posted by: Ashelena777

Quote:
Originally Posted by paul34
The seller was located in LA, so yea I'm not sure what happened either. Could be humidity.

So I guess no XBMing this one anyways then, eh? Not that XBM has any more S710as to exchange anyways...

But what would be a reason for wanting to switch the stickers? Also wouldn't that show damage of being moved? Those stickers look like they would rip into many pieces if one tried to remove it.

danget



Yes, you are correct sir... it would not make a lick of sense to switch a sticker on a phone that you are planning on selling that would then indicate that the phone has H20 damage... In my experience @ Cingular, if your phone has a red dot, it HAS water damage... and is not under warrantee... therefore you can NOT exchange it...



Posted by: paul34

Quote:
Originally Posted by Ashelena777
Yes, you are correct sir... it would not make a lick of sense to switch a sticker on a phone that you are planning on selling that would then indicate that the phone has H20 damage... In my experience @ Cingular, if your phone has a red dot, it HAS water damage... and is not under warrantee... therefore you can NOT exchange it...


wow that really sucks... thing is, the phone works perfectly, other than the laggy menus which from my understanding is present on all s710a's... this really sucks

Now when I sell it again I'm not sure whether I'm gonna have to say "water dot red but phone works perfectly" ... and I would feel dishonest not mentioning that... bleh

would you buy it? hehe

oh well, at least the phone works, I guess that is what matters, right?



Posted by: ASimpleFarmer

yeah better off just keeping it



Posted by: ThatGuyinCali

I just got a replacement s710a from Cingular Returns and the sticker is white with red dots. It turns all red if there's water damage.

Also, My firmware sticker and the firmware revision on the phone match but I have heard of some replacement handsets not matching, mostly due to the Returns department updating the phone's firmware but not replacing the firmware revision sticker. With the number of phones they process I would imagine this is a pretty common occurance.

Also, for what it's worth, my menus are painstakingly slow. It's ridiculous especially when I play with the W800s that some coworkers have.

-Matt



Posted by: paul34

Quote:
Originally Posted by ThatGuyinCali
I just got a replacement s710a from Cingular Returns and the sticker is white with red dots. It turns all red if there's water damage.

Also, My firmware sticker and the firmware revision on the phone match but I have heard of some replacement handsets not matching, mostly due to the Returns department updating the phone's firmware but not replacing the firmware revision sticker. With the number of phones they process I would imagine this is a pretty common occurance.

Also, for what it's worth, my menus are painstakingly slow. It's ridiculous especially when I play with the W800s that some coworkers have.

-Matt


All right thanks, that makes more sense.

Yea I really wish SE would get around to releasing the successor to the S710a already. Today SE should announce the W810i which is basically an enhanced version of the W800 with EDGE and of course 850 MHz!! Very nice, except I can't give up the wonderful resolution and form factor of my S710a

If only something like a S810a came out





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