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Treo 650 Random soft resets... deleted all 3rd party apps

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Posted by: dj1809

I just got my Treo 650 and have been having problems with random soft resets and occasional locked screen. At first I thought it might be one of my downloaded applications causing the problem so I deleted the 3rd party apps one by one without any luck. I finally resorted to a hard reset and haven't loaded any new applications, but I'm still getting the random soft resets. Any ideas? Or do I have a bum Treo?

Thanks!



Posted by: Laker4Life

Do you know if you have a new sim card tray? There's a little ridge right in the middle if it's a new tray. They had a problem with sim cards moving around too much and resetting the phone...



Posted by: lgreenberg

http://www.cingular.com/simtray

A reset now and then might be due to the firmware.



Posted by: dj1809

Quote:
Originally Posted by lgreenberg
http://www.cingular.com/simtray

A reset now and then might be due to the firmware.

I could tolerate now and then, but the phone resets about every other time I use it.



Posted by: lgreenberg

Did you look to see if you have the bad SIM tray?



Posted by: dj1809

SIM tray has the ridge on the inside. I also tried the paper trick in case, but it didn't work.



Posted by: anthonymoody

Unfortunately this is not uncommon. I got the exact same thing on my 650 (unlocked GSM version, using it with TMo) and it got so bad that Palm replaced it. New one: same exact thing. I even have zero 3rd party apps. Zilch. Still have these ridiculous issues. Oh, and yes, I have the latest firmware and the newer SIM tray.

I'm bolting for the BB 8700t or the Nokia E61 as soon as I can.

TM



Posted by: naturefreak85

Well it could be due to a firmware issue, also it might have to do with the cache, look for DBcachetool on www.treocentral.com and it could help



Posted by: tenorsaw

Quote:
Originally Posted by dj1809
I just got my Treo 650 and have been having problems with random soft resets and occasional locked screen. At first I thought it might be one of my downloaded applications causing the problem so I deleted the 3rd party apps one by one without any luck. I finally resorted to a hard reset and haven't loaded any new applications, but I'm still getting the random soft resets. Any ideas? Or do I have a bum Treo?

Thanks!


Send it back since you just got it.



Posted by: dj1809

Got my new Treo yesterday. Working flawlessly now. I'm starting to slowly adding 3rd party apps. It was definitely a hardware issue with my old phone.





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