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i seriously want to kill myself.....

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Posted by: Alfred_Neuman

my store is understaffed. its essentially me, my managers and one other rep.

this rep however, is the laziest one ever. if hes supposed to work at 1pm, he comes in at 3. hes supposed to close today and hes not here yet.

doesnt help the fact that he openly admitted he doesnt care about this job and its only a temp fix.


someone please shoot me :|

we're not going to be staffed with people who know wtf they are doin until atleast june.



Posted by: ivwshane

I would love that situation! I would be getting so much overtime! plus you should be getting all the adds and migrations!

Sure it sucks cause you have to work so much but soon enough it will be over, take advantage of it now while you can.



Posted by: Alfred_Neuman

Quote:
Originally Posted by ivwshane
I would love that situation! I would be getting so much overtime! plus you should be getting all the adds and migrations!

Sure it sucks cause you have to work so much but soon enough it will be over, take advantage of it now while you can.



but i just got back from a trip and im tired and dont even have my clothes unpacked.



Posted by: edmund

where is your store located?

and like ivwshane said, just try the do the best YOU can and don't worry about him, I know it's annoying though, I've been there before myself.



Posted by: Alfred_Neuman

if i were manager his butt wouldve been canned months ago, but since were understaffed, noones doin anything.



Posted by: ivwshane

If you canned his butt you would be working even more!

The question you need to ask yourself is why haven't they hired anyone? I find that extrememly odd and would be very concerned (concerned enough to look into transferring to another store or finding a new job).



Posted by: Alfred_Neuman

Quote:
Originally Posted by ivwshane
If you canned his butt you would be working even more!

The question you need to ask yourself is why haven't they hired anyone? I find that extrememly odd and would be very concerned (concerned enough to look into transferring to another store or finding a new job).



because noone has applied.

those few who did are honestly not worth hiring.

screw it, ill open-close myself today and work all day on my own tomorrow.

pffft. we'll simply transfer his acts to my code



Posted by: Soopafly

welcome to cingular... LOL



Posted by: thejlw

Apparently your swamped, yet you have time to post on her numerous times a day. Ivwshane is right, thats the best situation. Even if it's only you and there's a line, the people who want to activate are so excited about getting a phone that their not going to leave. The only people that will leave are the ones who are coming in for some b.s.



Posted by: ivwshane

Actually my experience has been the opposite The people that stay are the ones that have issues, the new activations go somewhere else or come back another day.



Posted by: Alfred_Neuman

10 acts 10 upgrades, 1 media pckg and 2 features for the day.

boooo

im missin some nfl boys



Posted by: Yze

why not fire him and hire a better person! =]



Posted by: Alfred_Neuman

well we need to fill in the other vacant positions first



Posted by: izzat786

At my SCK, its one sales rep and me. I can't fire her bc I've got school starting in about a week. Just a taste of how great of an employee she is. She rang up an upgrade for her mom as a new activation and told me she was gonna put the money back in later. She was schedule to work at 2 and came in at 5 causing me to miss a class. I duno how I am gonna get through 18 hours of class and 40 hours of work at this rate



Posted by: elushon

I feel some of that pain, but I kinda like it. I get 40+ hours a week spread across two different stores, one of which is extremely high traffic (downtown, near a large college campus in a large city) so I'm lovin that.

Then I spend two days workin in the town that time forgot and rarely anyone wants to buy a new phone, let alone sign a two year agreement or add features.



Posted by: Alfred_Neuman

and he again is no show for today for work so far.

he came in at 6 yesterday and left at 8:45 lol



Posted by: thejlw

That's awesome...does he claim more then that for his hourly pay?



Posted by: BellaDea

it sucks that you're so understaffed. can you have someone transfer from another location? that kid (if he doesn claim more work that he did) can seriously be fired for pay manipulation (or something like that). i don't understand how people go through life like that kid does......



Posted by: bigsho

Quote:
Originally Posted by Alfred_Neuman
my store is understaffed. its essentially me, my managers and one other rep.

this rep however, is the laziest one ever. if hes supposed to work at 1pm, he comes in at 3. hes supposed to close today and hes not here yet.

doesnt help the fact that he openly admitted he doesnt care about this job and its only a temp fix.


someone please shoot me :|

we're not going to be staffed with people who know wtf they are doin until atleast june.

where are you located?



Posted by: PhoneObsessive

I do not see how you could have been worried they were going to can you a few weeks ago.



Posted by: Alfred_Neuman

what sucks is for my assistant manager. our stores quotas is still at 4 reps and im basically pullin em in. sadly we aint hittin the store quota ( which equals to 4 reps quotas).

on the other hand, i get the acts so you're right, but once in a while it be nice to be able take a crap w/o having to yell to customers to wait because im the only one there.



Posted by: thejlw

Tell them you have some disease and that you cannot control your bodily functions. That way you can crap your pants without worrying the customers will leave.



Posted by: theclarks1

Quote:
Originally Posted by Alfred_Neuman
what sucks is for my assistant manager. our stores quotas is still at 4 reps and im basically pullin em in. sadly we aint hittin the store quota ( which equals to 4 reps quotas).

on the other hand, i get the acts so you're right, but once in a while it be nice to be able take a crap w/o having to yell to customers to wait because im the only one there.


Heck fire him and bring in a monkey. No benefits and im sure better work ethic...what you could do is make him the designated baseboard scrubber, toilet licker, floor scrubber..etc etc. Hed quit in a couple of days im sure. Seriously these are the kind of people that we dont need in the workforce.



Posted by: Alfred_Neuman

LOL the guy mystery shopped and did piss poor. (im talkin less than 60).

the comments the shopper left were hilarious.



Posted by: NukuCamui

what were they?



Posted by: Alfred_Neuman

essentially sayin he made him want to leave the store and kept stating he worked for verizon and is new rep for cingular. also stated verizon and cingular are the same, cept cingular has rollover......

and i quot the following final sentence he said about my coworker.............

"not a good associate for cingular"





Posted by: BellaDea

lol..... that's awesome.



Posted by: NukuCamui

bwahahaha, thats hilarious.



Posted by: CelLgUyN91

i feel for you man, i'm in a similar jam and my boss won't do anything about it. He owns two stores and is opening another on feb 1st. we have, including me the manager and one manager at the other local, 5 employees for two stores had six last week andhe fired one for being an hour late. so he hires three guys. on sat. it was me and two noobs. one from t-mo, he jumped right in and took care of buisiness but had a lot of questions on policy and pos. no big deal. other noob is going to manage new store in a few weeks. was his second day ever in the buis. couldn't even read the sim #. I told him to bring a magnifying glass to work from now on. Until they make the ones with giant numbers and different colored text like the decks of cards my grandma uses, he's screwed. So, it was like a circus all day. I actually took off my manager tag and put on a generic one that I wrote my name on. I was embaraced to call myself the store manager. I almost closed the doors two hours early to save further embaracement!





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