vB Easy Archive - Sidekick II radio firmware: unknown

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Sidekick II radio firmware: unknown
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Posted by: touchmycooter

I own a sidekick II which I had bought off ebay. It had been working for a while but when I was typing on AIM the other day everytime I would type a message it would go from full bars of signal to NO SERVICE. After a couple of minutes it would get the service back until I typed another message. So soon enough it just stayed at no service. I tried the reset (using a pin and the power button) and it came back with the same thing. So I called t-mobile the next morning and they had me try a couple of different things. Including the battery disconnect in the diagnostics tests.

They never let me know that it was going to wipe everything

Anyways it came back the same and now everytime I go to the system info it says Radio Firmware: unknown.

Is there anything I can do to flash this? T-Mobile gave me the run around and said "hey you can send it to audiovox for $150 plus parts."

Thanks.

Posted by: jgeorge

If it's under warranty T-Mobiel will replace it for you free of charge. If it's out of warranty, either see if T-Mobile can assist you with an out of warranty repair, or... well, I don't know what to suggest.

Flashing the device yourself is out of the question. The tools (and the software) are not public.

Joe

Posted by: touchmycooter

Strange for the firmware to become currupted by itself. I read some other forums and people have been complaining that the 2.3 update caused their sidekick to do the same thing. My phone is out of warranty and they want 150 bucks + parts to fix my phone via audiovox.

They should really make the software public.

edit because I forgot to thank you for the information

Posted by: jgeorge

"Radio firmware unknown" does not *always* mean the firmware is corrupted. Firmware does not randomly corrupt itself. There have been some people whos devices were trashed when updating radio firmware for the latest OTA release, and T-Mo has been pretty good (actually) about getting those users taken care of.

If you *werent* doing a radio firmware upgrade, if it just died out of nowhere, as you said, then you don't have corrupt radio firmware. The radio (phone) module in the device is dead. When the radio module is dead, the device reports "radio firmware unknown" because it can't read the radio firmware version because the radio isn't responding. It's the same error message but a totally different reason for happening.

Joe

Posted by: touchmycooter

That makes complete sense.

That makes me feel a lot better too. I knew firmware could not just currupt on it's own and that's what was bugging me so much. Jeez I wonder what happened to my poor phone

Guess I'll pick up a new sidekick when the good ol tax refund comes