vB Easy Archive - V635I Set-UP Issues

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V635I Set-UP Issues
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Posted by: allanc

I am trying to set-up my new V635I and have encountered the following problems:
1. I cannot change my name - the currently entry is 'telephone' and there is no way to change it. settings/phone status/my mobile numbers
2. I cannot turn my outgoing caller ID on. settings/in call set-up/my caller id - the only selection that displays is 'next call only'. Even if I select this the caller id is not transmitted on the next call out.

Thank you in advance.

Posted by: lionden

Just wondering..Is it stored on the phone..Because if it's stored in the sim..you won't be able to set the caller ID..

Posted by: allanc

Quote:

Originally Posted by lionden

Just wondering..Is it stored on the phone..Because if it's stored in the sim..you won't be able to set the caller ID..

I am new to this phone.
How would I know?

Posted by: 2K3Bimmer

Quote:

Originally Posted by allanc

I am trying to set-up my new V635I and have encountered the following problems:
1. I cannot change my name - the currently entry is 'telephone' and there is no way to change it. settings/phone status/my mobile numbers

2. I cannot turn my outgoing caller ID on. settings/in call set-up/my caller id - the only selection that displays is 'next call only'. Even if I select this the caller id is not transmitted on the next call out.

Thank you in advance.

1. When I go to "My Tel. Numbers", I can select "My Mobile #" and edit the name and #. Can you view this on your phone?

2. Who is your carrier? I have ATT/Cingular and requested my # appear as "PRIVATE." To send my #, I prefix dialed numbers with "*82". Try this to see if your # is displayed to your caller.

BTW, if your # doesn't appear in settings/phone status/my mobile #, that might be why there is no outgoing caller ID.

Hope this helps...JL

Posted by: allanc

Quote:

Originally Posted by 2K3Bimmer

Mine appears as 'Name: Telephone'. Next line down is 'No: ' and my correct phone #.
On the left is 'back' and the right is blank.
If I click the menu key, 'Copy all text' displays.
I have been using Rogers up here in Canada and have been on their network for many years. However, previously I have been using a TDMA phone.

Posted by: 2K3Bimmer

It appears Rogers has disabled the "Edit" function for the name/number on their V635. As for the outgoing caller ID, I suggest contacting Rogers' CS.

Good luck...JL

Posted by: allanc

Quote:

Originally Posted by 2K3Bimmer

It appears Rogers has disabled the "Edit" function for the name/number on their V635. As for the outgoing caller ID, I suggest contacting Rogers' CS.

Good luck...JL

Yes, I contacted them re the outgoing caller ID.
It was a mistake on their system. It is now enabled at their end.
However, the phone itself does let me edit the feature.
Rogers is saying dial *whatever to enable/disable the feature and not use the capability of the phone.