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So anyone notice in siebel...

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Posted by: makhay

Pull up a number...

TO BE CONVERTED

TELEGENCE

sweet i wonder how many billing issues we will have....



Posted by: NukuCamui

probably not that many unless the person isnt paying attention. We have the ability to migrate them over in Telegence without using the migration tool. The only real billing issue Ive seen with converted accts is people dont pay attention to them and think its a migrated acct. I have yet to see if theres any issue with siebel



Posted by: HKChigger

where have you been? Numbers have been converted for a couple of months now, and are you blue and orange? If you are blue only I don't think you have much to worry about.... I love converted accts because they are really do nothing without migrating and that makes me smile because they are easy lol...I am tired of using 4 billing systems all day.



Posted by: Soopafly

Quote:
Originally Posted by makhay
Pull up a number...

TO BE CONVERTED

TELEGENCE

sweet i wonder how many billing issues we will have....


Where does it show up in Siebel?

Also... have you seen any show up in Telegence, OPUS, or POS that are converted that are still blue where they did not actually migrate to orange?



Posted by: ungratefulninja

I've seen a few that were still blue, but converted. OPUS has an obvious "converted" at the top that's hard to miss.. with Telegence I didn't notice until I saw their blue rate plan. I haven't had a single issue relating to converted accounts themselves.





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