vB Easy Archive - Matching CallerID from Main Number to Company Instead of Individual

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Matching CallerID from Main Number to Company Instead of Individual
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Posted by: amg212

I have several people set up in my Outlook contacts (and, therefore, the contacts on my Cing 2125) that work for the same company. Everyone is shown with the same phone number, followed by their extension.

If I have entries that look like this:

John Doe 201-123-4000 x123
Dave Smith 201-123-4000 x456
Company, Inc. 201-123-4000

I want incoming calls from 201-123-4000 to display Company, Inc., not one of the individuals. Is there a way to force the company to "rise to the top" for caller-ID matching (or, alternatively, surpress the individuals from showing up when there is an attempted match to CallerID)?

I have one company where there are 10 different contacts listed, all with the same work number and different extensions - Whenever I get an incoming call, the person the phone matches the number to is the individual who, in fact, calls me least - so it can get real confusing!

Thanks for any thoughts!!

Posted by: amg212

*bump* (Sorry!)

Posted by: hitch

For companies where I have multiple contacts the default will sort to the first person alphabetically. My caller ID and headset tell me that the Alpha person is calling. Not what I want either. If you create a company only contact and for example list the contact name as the company with a prefix (A-Thompson Towing) instead of (Thompson Towing) for example in both the contact and company name it will sort it and show that as the caller ID. You just need to make sure that you never correspond to the (A-) contact you created.

Posted by: SHoTTa35

yeah, it's weird why that happens but i guess it has to choose some name so why wouldn't it choose the first one in the list.

What you can do tho is put their extension in your notes and just have the company name with the number. So when someone calls it just shows as the company and if you wanna call you can just look up their extension before you call.