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E398 Voicemail icon always ON

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Posted by: nfl_fan_man

So heres the deal,
I got my E398 about a month or so back....and I got Cingular service.
I was having a wierd problem...Whenever I retrieved a new voicemail, I was getting a text message and it said text message from '#@' or some other symbols like this...
I took it to Cingular store and the guy looked at it ...i dont exactly know what he did...but now even though I do not have any new voicemails the voicemail notification icon is always ON. I tried to do a Master reset.
I called up Cingular and they tried to do something at their end...but they say the problem seems to be with the phone...and since its not a 'cingular' phone they can provide only limited support.
Does anyone have any suggestions regarding this....anyone else have this trouble?
Help will be much appreciated.
Thanks!



Posted by: [IFC]Area51

Quote:
Originally Posted by nfl_fan_man
So heres the deal,
I got my E398 about a month or so back....and I got Cingular service.
I was having a wierd problem...Whenever I retrieved a new voicemail, I was getting a text message and it said text message from '#@' or some other symbols like this...
I took it to Cingular store and the guy looked at it ...i dont exactly know what he did...but now even though I do not have any new voicemails the voicemail notification icon is always ON. I tried to do a Master reset.
I called up Cingular and they tried to do something at their end...but they say the problem seems to be with the phone...and since its not a 'cingular' phone they can provide only limited support.
Does anyone have any suggestions regarding this....anyone else have this trouble?
Help will be much appreciated.
Thanks!

Ok, here's the deal.
I'm feeling like helping you but usually questions like this will only tell you to " DO A SEARCH NOOB ".

If you dont know anything about seem editing then you'll need some reading and some program downloading to do.

Here is what you need to do in order to fix your icon problem.
Reading it off your " 0032_0001.seem "
offset 02 - bit 4: ^@ and _@ VM Indicator SMS Msgs (1 off, 0 on) (**DOES NOT WORK RELIABLY**)

Save this link into your favorites: YOU'LL NEED IT FOR THE FUTURE TRUST ME. You can also get programs that'll get you started if you don't have any knowledge with seem editing.

http://www.xlr8.us/hofo/





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