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new commision ... :(

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Posted by: aaadock

what the (edit) are they thinking.. !

talk about a (edit) paycut.

that is all.


time to look for another job.





Posted by: ivwshane

Come on post some more info (or pm me)



Posted by: Phoenix Fire

You'll be looking for a new forum too if you keep bypassing the filter.



Posted by: sheila627

what new commision is he talking about anyone know???



Posted by: BellaDea

i don't know what he's talking about either..... can someone PM me the info? Thanks!



Posted by: MrAlifEkin

I heard the new commssions might be good. Maybe the person that told me that was wrong...



Posted by: audiovoxx

can anyone give me more info please!!!
i think they will restructure it to pay out based on opportunities... but i have no idea on the specifics!



Posted by: Alfred_Neuman

we'll essentially get paid on the price plan customers are on. will apply to both new and existing.


so be ready customers who read this post because you WILL get determined reps who want you to change your rate plan.


well get $50 a sale on lines$250 and up. thats the hiest payout.



Posted by: Alfred_Neuman

our payouts going to 1100 than the current 850.



Posted by: ivwshane

Quote:
Originally Posted by Alfred_Neuman
we'll essentially get paid on the price plan customers are on. will apply to both new and existing.


so be ready customers who read this post because you WILL get determined reps who want you to change your rate plan.


well get $50 a sale on lines$250 and up. thats the hiest payout.



What's the minimum pay out? Let's say for a $10 add a line.



Posted by: nopistons93

shut up and stop bashin stuff you don't know about. our union wouldn't allow anything worse then we are at now, and the new pay should work out very well to ppl that do a lot of upgrades as well as new lines.



Posted by: Lambert

Quote:
Originally Posted by nopistons93
shut up and stop bashin stuff you don't know about. our union wouldn't allow anything worse then we are at now, and the new pay should work out very well to ppl that do a lot of upgrades as well as new lines.


I agree.

And heres an early welcome to California.



Posted by: nopistons93

hey thanks , we have a store manager with the last name lambert, he runs the largest store in our area, cool guy



Posted by: Soopafly

Quote:
Originally Posted by nopistons93
shut up and stop bashin stuff you don't know about. our union wouldn't allow anything worse then we are at now, and the new pay should work out very well to ppl that do a lot of upgrades as well as new lines.


LOL... The union has no power what so ever in determining commissions. You can now file your greivance...



Posted by: nopistons93

Quote:
Originally Posted by Soopafly
LOL... The union has no power what so ever in determining commissions. You can now file your greivance...



and you can file my "i dont give a **** what you say" too



Posted by: Soopafly

Quote:
Originally Posted by nopistons93
and you can file my "i dont give a **** what you say" too


Right... but hey you learned something new. Look at the positives.



Posted by: ccslsrep

Has anyone heard what the new commission plan will be for the Telesales centers yet? Please pm me with any details you may have.



Posted by: anubis9278

Quote:
Originally Posted by Alfred_Neuman
we'll essentially get paid on the price plan customers are on. will apply to both new and existing. so be ready customers who read this post because you WILL get determined reps who want you to change your rate plan. well get $50 a sale on lines$250 and up. thats the hiest payout.


sad part about this is some lame azz at CS is going to change the plan later and then the reps will get charge backs. So, I am officially putting all you CS guys on a wake up call / notice. Up sell the service, or the stores will pay you a visit.

Sincerely, the NEW AT&T.

that just doesn't sound right.



Posted by: anubis9278

based on what i was given for commission pay outs for dealers. you get a lil mo for upgrading, and a little less for the new.



Posted by: cingman66

We've been getting paid that way since last October. Commission is structured based on plan customer is, or WILL BE on by the time they leave store. Levels are set at <$35, $35-$55, $55-$75, and >$75. So it is in your interest as a salesperson to upsell the plan. For the most part, you will make more money...as the higher end plans payout is much more. But beware the add-a-lines! 'Nuff said.



Posted by: anubis9278

Quote:
Originally Posted by cingman66
We've been getting paid that way since last October. Commission is structured based on plan customer is, or WILL BE on by the time they leave store. Levels are set at <$35, $35-$55, $55-$75, and >$75. So it is in your interest as a salesperson to upsell the plan. For the most part, you will make more money...as the higher end plans payout is much more. But beware the add-a-lines! 'Nuff said.


but what do you do when someone changes the rate plan without you knowing? you just got...got. 180 days sucks.



Posted by: Lambert

Quote:
Originally Posted by anubis9278
but what do you do when someone changes the rate plan without you knowing? you just got...got. 180 days sucks.


So a rate plan change counts as a deact?



Posted by: MrAlifEkin

Quote:
Originally Posted by Lambert
So a rate plan change counts as a deact?


If they don't put your commission codes back on it. I check my commissions everyday right now anyways. If i see something missing, i'll pull it up in CARE and put my numbers back to where they are suppose to be.



Posted by: Alfred_Neuman

see my state im not forced to be union, but i signed up because the cwa "says" theyll cut chargebacks to 91 days.


if they dont, HELL WILL BE BROUGHT DOWN BY ME.


and i promise you, they will pay.

ps: i laughed the entire time the union was here. i couldnt resist making remarks to them.



Posted by: kaijen44

Currently the telesales center is paid for rate plans on NEW lines only, features and accessories. We have never been paid for migrations rate plan changes or upgrades. If we set up a FT plan for example and a couple months down the road a customer goes to a store to add a 3rd line, we in Telesales are charged a deact for those first 2 lines. This also happens if cst calls Care for any reason. Any info on this? We have been told care reps are told to changes the sales code.
Does anyone know the new payout for Telesales it is not the same as retail?



Posted by: magiteck

Quote:
Originally Posted by nopistons93
shut up and stop bashin stuff you don't know about. our union wouldn't allow anything worse then we are at now, and the new pay should work out very well to ppl that do a lot of upgrades as well as new lines.


The union actually doesn't have any negotiating power as far as the Commission structure, only base pay/benefits/etc.

That being said, though, compensation structures change all the time. Simply look at the new plan, find out how it's going to make you money, and adjust your sales process accordingly. You'll do fine .



Posted by: SellPhones

just got a sneak at the actual break down, gotta say, I'm anxious to see the fruits of my labor on this one, for once, but I do feel bad for the lower volume stores, they won't really have a chance at those kind of opportunities.



Posted by: MrAlifEkin

Quote:
Originally Posted by SellPhones
just got a sneak at the actual break down, gotta say, I'm anxious to see the fruits of my labor on this one, for once, but I do feel bad for the lower volume stores, they won't really have a chance at those kind of opportunities.



Now, you do realize that you've whet our apetites. This calls for mandatory sharing. What did you see?



Posted by: ivwshane

It appears cingular is going to pay out based off of oppertunity (as others have mentioned), which to me is a good thing because it will get new and existing customers equal attention.

The basic $10 plan, I believe, will pay out around $4 and a $39 plan is around $10 for either an upgrade or a new activation.

Feature payout has been bumped up (or down depending on how you look at it) to about 85%.

But basically this should give people a little bit more money since it's intended to raise at risk pay from $850 to around $1100.


On a side note, I heard verizon employees were getting a pay cut, anyone have any info about that?



Posted by: ccslsrep

Quote:
Originally Posted by ivwshane
It appears cingular is going to pay out based off of oppertunity (as others have mentioned), which to me is a good thing because it will get new and existing customers equal attention.

The basic $10 plan, I believe, will pay out around $4 and a $39 plan is around $10 for either an upgrade or a new activation.

Feature payout has been bumped up (or down depending on how you look at it) to about 85%.

But basically this should give people a little bit more money since it's intended to raise at risk pay from $850 to around $1100.


On a side note, I heard verizon employees were getting a pay cut, anyone have any info about that?



Does anyone know the pay out for the telesales reps?



Posted by: Soopafly

Just heard about the new plans today... nothing really too exciting. Pay outs for all opps are lower and you must hit at least 100 ops for the minimum. In other words if you have a bad month, it's going to be even worse now. If you have a good month its about the same.

West region feature goal is $15.



Posted by: Alfred_Neuman

payouts at 1100 instead of 850.



Posted by: Seltzer

Wirelessly posted (HTC-8100/1.2 Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; PPC; 240x320) UP.Link/6.3.0.0.0)

Quote:
Originally Posted by Alfred_Neuman
see my state im not forced to be union, but i signed up because the cwa "says" theyll cut chargebacks to 91 days.


if they dont, HELL WILL BE BROUGHT DOWN BY ME.


and i promise you, they will pay.

ps: i laughed the entire time the union was here. i couldnt resist making remarks to them.


Do you understand what they mean by 90 days? You'll still get a chargeback, but anything past 90 days it doesn't affect your Revenue quota. Of course, there's no more Revenue quota anymore..hahahaha! The CWA is useless for COR. Chargebacks are still 6 months.



Posted by: Alfred_Neuman

does it matter? im out the door anyways. my morale is probably low enough it touches the roof to the gates of hell (if you believe in such a place anyways)



Posted by: BellaDea

k, is there anything in writing that can be PM'd to me or where in CSP this new structure is in? None of the managers I know have presented this new pay plan to us and it's frustrating cause I want to know what i'll be getting paid. it starts next month doesn't it?



Posted by: SoCal91302


It is probably against company policy, and it might even vary per region. From what I see.. alot more work is required, but for stores that do alot of upgrades/migrations.. it can be better. As pointed out earlier.. alot of opps have to be made.



Posted by: Seltzer

Quote:
Originally Posted by Alfred_Neuman
does it matter? im out the door anyways. my morale is probably low enough it touches the roof to the gates of hell (if you believe in such a place anyways)


Well, there is no hell in the middle of the earth, that's for sure. On the surface, Cingular is quickly becoming the epitome of such place though, for both customers and employees.



Posted by: aaadock

ok.. im back ... guess someones feeling were hurt at my original post and i was temp banned..

wakeup people..

who cares about the paypout going from 850 to 1100 ... who ever makes that low anyway?

i did well over 60k last year ..

i went back a few months and redid all my sales and upgrades based on the new structure.,.. wow... you will work a HELL of a lot harder to make LESS money then what you were making before..


this isnt good people.


simply recalculate you last check using the new payout.. it WILL BE LESS.



Posted by: ivwshane

Quote:
Originally Posted by aaadock
ok.. im back ... guess someones feeling were hurt at my original post and i was temp banned..

wakeup people..

who cares about the paypout going from 850 to 1100 ... who ever makes that low anyway?

i did well over 60k last year ..

i went back a few months and redid all my sales and upgrades based on the new structure.,.. wow... you will work a HELL of a lot harder to make LESS money then what you were making before..


this isnt good people.


simply recalculate you last check using the new payout.. it WILL BE LESS.



But what kind of numbers do you usually put up? Are you balanced between acts and upgrades or more acts than upgrades or vice versa?



Posted by: Alfred_Neuman

the ratio for me on acts:upgrades is 2:1.



Posted by: MrAlifEkin

i do a helluva lot more upgrades than activations that's for sure.



Posted by: Soopafly

After going through the last few months I would have earned less on the new structure by inbetween $300 to $500 a month. I also do a little more migrates than new acts.

This would be a commissions cut...



Posted by: azov

that's a pretty substantial drop i would say...

Quote:
Originally Posted by Soopafly
After going through the last few months I would have earned less on the new structure by inbetween $300 to $500 a month. I also do a little more migrates than new acts.

This would be a commissions cut...




Posted by: Alfred_Neuman

in other news: ceo of cingular wireless got yet another 5 million dollar bonus just because "hes running the business right"

meanwhile, employees of cingular wireless will eventually need to go file for welfare just like wal-mart employees.



Posted by: cingman66

It sounds like this "new" commission structure only affects COR stores, because no one in the Agent world has heard of it, and our pay structure has been the same since last October. Can any other agents out there confirm this?



Posted by: sheila627

im an agent pretty much the same as october i'm in the northwest through the net wireless



Posted by: MrAlifEkin

ugh, I've just seen the new payout. Not sure if i should be excited or upset. Honestly, it really does look like i'll make less. I've been assured by management that i'll be making more....Who knows. I guess only the next couple months will determine which.



Posted by: flokati

Quote:
Originally Posted by MrAlifEkin
ugh, I've just seen the new payout. Not sure if i should be excited or upset. Honestly, it really does look like i'll make less. I've been assured by management that i'll be making more....Who knows. I guess only the next couple months will determine which.


Yeah, i saw the new payout today also. And i can tell you, I am upset. It seems I'm gonna be forced to work even harder and sell even more for even less money!!



Posted by: GBULM1234

For those of you who are wondering, the new comp plan is kind of crappy to some extent. Get ready for a pay cut. I say some extent because it depends on your location. For alot of stores its great, because they didn't do alot of activations , but tons of migrations and upgrades, but for some its a death blow. I will give you an example I work in a Coporate kisok, In a beta market testing the new commission structure. My kiosk does mostly activations contract, go phone, basic prepaid. We however do very little upgrades and migrations. Why not because we don't try hard enough, or don't care about it, its because we have two coporate stores right out front of the mall that take all the migrations and upgrades. Lets see I have a former blue store that deals with former blue customers and then I have another orange store store that deals with existing orange customers mostly. Funny thing is I am selling more new activations then the reps in the store, but those reps will hit the app requirement easily and I will struggle. Simply put, cingular should have either lower app request for kiosk or should research what the kiosk has done on migrations and upgrades in the last year, we average 10 a rep, migrations and upgrades that is. sad but true. I feel the new commission is garbage for kiosk, it will discourages reps from working in kiosk and to me it sends the message work in a store or you will get screwed. Not that we aren't allready getting screwed to some extent. I find it funny that cingular quotas are always across the board, weather it is a store that averages 600 to 800 activations or a kiosk. I find it funny that my quota is the same as a store that is averaging 700 activations a month. This is my one complaint about cingular,



Posted by: GBULM1234

OH if you want to get a comparision, IN Jan I made over 2000 in commission, in Feb I did the same totals as Jan, and when I saw my check today, it was like 1000 dollars less on the new commission plan. My market is a beta market on the new plan it sucks. Cingular did us some favors on quota, but at the cost of pay, personally thats BS, but I can see how some locations never made their quotas, will be pleased by the new plan. If your in a kiosk your screwed more than likely unless you do a lot of migrations or upgrades, if there is a store out front of the mall you might have a problem. Please this is will be why good reps will quite and go to other compaines, even if the sell service that doesn't work worth a crap. As long as they get paid a resonable amount for sells.



Posted by: suicidal2af

Quote:
Originally Posted by ivwshane
On a side note, I heard verizon employees were getting a pay cut, anyone have any info about that?


Dunno where you heard that, but I wouldn't consider them a very reliable source.





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