vB Easy Archive - sgh x497

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sgh x497
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Posted by: tstp

Hi All,

I just switched over to the orange side and got a z520a for me and a sghx497 for the wife. My phone is fine.

The x497 I found out keeps going into silent mode when it's in my wifes pocket/pocketbook. She has missed some calls because of it. Called Samsung and they said there wasn't anything to fix it. Wish I had done some more research on that phone, but it was the one she wanted and other than that it's a nice phone for her. Great battery life!

Question is, if i call Cingular what phone would they exchange it with (I just switched last week). Has anyone here exchanged their 497 because of this problem?

thanks

Posted by: cgd

I don't know about this problem in particular, but warranty exchange should work fine.

Posted by: cingtony

If its been less than 30 days you can switch it with any phone . If over 30 days then warranty will not be able to give you anything else in most cases.

I noticed this yesterday myself when i let my mom use our x497 while we were working on her 6102 and she kept putting it on vibrate.

Posted by: WirelessAndy

The x497 has a quick switch mode that you can access when closed.

In the past, you'd have to press and hold the # key (I think) to swap between normal and vibe modes.

With the x497 and newer Samsungs, you can also press and hold the Down volume key on the left side to toggle between the two.

(from my Nit Picking review of the x497)

Note the little speaker icon with the X next to it. It's between the "G" icon and the battery level icon.

Does your wife put the phone in a case of some sort? I've noticed that some cases, even with elastic sides, can often press side keys ever so slightly. Just a thought...!

Posted by: tstp

Quote:

Originally Posted by WirelessAndy

The x497 has a quick switch mode that you can access when closed.

In the past, you'd have to press and hold the # key (I think) to swap between normal and vibe modes.

With the x497 and newer Samsungs, you can also press and hold the Down volume key on the left side to toggle between the two.

I tried putting her phone in a few different cases, one that wasn't too tight or too loose, the phone still went into silent mode.

I know i have 30 days with cingular to try out the phone so I guess I will call them Monday. I'll see if they will switch it out with the Nokia 6102.

thanks for all the reply's

Posted by: mec31

Wow, thanks for all the tips. I was starting to doubt my wife's sanity. To make things worse, while you can put the phone into vibrate via the side keys, the only way to turn the ringer on again is by opening the phone. Whose idea of a good user interface is this? The size and contouring of the phone makes it ideal for stowage in a pocket or purse, exactly the scenarios that exacerbate this problem.

Luckily we're inside the 30 days. Is anyone aware of usability issues with the z520 or the 6102? A nice small trouble free phone is the goal here.

Posted by: tstp

Quote:

Originally Posted by mec31

Wow, thanks for all the tips. I was starting to doubt my wife's sanity. To make things worse, while you can put the phone into vibrate via the side keys, the only way to turn the ringer on again is by opening the phone. Whose idea of a good user interface is this? The size and contouring of the phone makes it ideal for stowage in a pocket or purse, exactly the scenarios that exacerbate this problem.

Luckily we're inside the 30 days. Is anyone aware of usability issues with the z520 or the 6102? A nice small trouble free phone is the goal here.

Hi,
I got the z520a, and have no problems with it at all. Works great, excellent rf, speaker phone clear and loud, internal screen clear and colorful, bluetooth works perfectly, the camera works pretty good. Try it out

tom

Posted by: i need help

how do you lock the key pad on the 497? my mom keeps missing calls also. was thinking if you could lock the key pad it might help....