vB Easy Archive - Vodafone/Motorola Problem

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Vodafone/Motorola Problem
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Posted by: pjinnz

I recently purchased a new unlocked Motorola V1050 mobile phone (Vodafone branded) from Australia. I already have a Vodafone Prepay SIM, which I have used while in New Zealand in a different cell phone and which was recently topped up. I am currently back in the US.

When I switched on the V1050, there was a message to enter a security (or maybe subsidy) code/password. I entered 1234, as suggested by the manual; when this didn't work, I tried some other key combinations. After about three attempts, the screen displayed a message saying "contact operator." The phone will not allow any other commands to be entered, other than to indicate emergency dialing and to enter 1, 0 or 9. No menus can be displayed. It does display the Vodafone splash screen when powering up.

I tried replacing the Vodafone SIM with two others (from Cingular) but the "contact operator" message appeared both times. I attempted to have the phone unlocked locally but the person who tried it said he thought the phone already was unlocked. Trying to reset the phone holding down the # and * keys when powering it on brings up a blue and white screen (which started after he attempted to unlock the phone).

I have tried to contact both Vodafone and Motorola without success. I believe the phone is unlocked but for some reason the SIM card may be blocked or disabled in the phone (although the manual indicates that I should see a message that says SIM Blocked, which I don't). If I placed the Vodafone SIM or the Cingular SIMs in my other mobile phone (which is on the Cingular network), they both work fine.

Any suggestions on how to reset or restore the V1050 phone to operating condition? Any suggestions would be much appreciated.

Thanks for any help.

Posted by: TriBand81

Try the Motorola Forum...if you have a USB cable and Motorola's PST software, you can reflash your phone with a new firmware release.

Also check out www.motomodders.net they have some info on how to do this as well.

Posted by: artesea

subsidy code is motorola's way of saying that the phone is locked to that network and you need a network unlock code.

Posted by: MarcellaL

Hi, I just saw this thread while searching for a solution. I had the exact same problem with my phone and I recently solve this problem with the help of an expert in a tech support site, they have live chat support that you can use for free. If you need some help in this matter as well, this is the page for Motorola Cellular phone Support

Hope it helps

Marcy