vB Easy Archive - Most Random Error Ever

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Most Random Error Ever
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Posted by: mobile_pheen

so im talking to someone today and im doign a demo of an 8700r and sending him an email on his newly purchased unit.. and i send him an email and i get this: >> red X for failed send.. and the error mesage was sumthing like " failed to send due to account in suspended status" so i figured its the other guys BIS acount not mine.. so i called tech support and he insured me his is fine, he sent him an email and it was gravy...

so i was stumped. i said check mine.. he checked and hes like

UMm yea urs is suspended.. i asked WHYYY? and hed like idunno.. beats me..

HAS ANY1 EVER had this happen to them???
thnk God my corp email goes thru BES and not BIS or else i woulda been behind on alot of stuff.. but anyways problem solved now.....

Posted by: GregGebhardt

Is this like another poll?

Posted by: T2-T-mo

your account sounds to be suspened in the BB network. Thier is a tool call the provisioning tool. It directly talks to the BB network.

Call tech for your line, sounds like this is the issue.

Posted by: mobile_pheen

i got it taen care of right away.. what iw anted to know is WHy or has any1 else experienced the same inconvenience??