vB Easy Archive - 650 Locking up on network connect

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650 Locking up on network connect
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Posted by: UberHax0r

this issue just started today. i disconnected the phone from the Cingular network while i was in the dentist office. an hour later when i am leaving i hold down the "power" button to reconnect to the network. it connects, but after about 5 seconds, the phone locks up. keypad doesn't respond, and touch screen won't work. any ideas?

~Andrew

Posted by: UberHax0r

please help, i have spent the past hour searching without a definitive answer. my phone is now useless and i don't know what to do

~Andrew

Posted by: UberHax0r

one more bump for my dead useless treo 650

~Andrew

Posted by: UberHax0r

i'm not sure how much this matters, but my software says: Treo650-1.02-CNG

~Andrew

Posted by: UberHax0r

and another bump for the paper weight called Treo

~Andrew

Posted by: TWO515TY

Have you tried doing a hard reset?

Posted by: UberHax0r

i've tried both pressing the rest button and taking the battery out completely. not sure if either of those are considered "hard resets"

~Andrew

Posted by: jyeung

Try doing an entire zero-out wipe....search the Palm support site for instructions how to do this. This will erase all your data, so backup everything..

Another thing, update the firmware. You're running old firmware. =P

Posted by: maceyr

A zero out reset (method 2) involves holding on the "down" button , pressing the Power button (red button), connecting the Treo with the hotsync cable and pressing the hotsync button. While keeping all of them held down, poke the reset hole with your stylus. Difficult to do, but the trick is to use your mouth to poke the reset hole with the stylus.

Zero out reset is the true "hard reset" that will wipe out everything and restore the Treo back to factory conditions. All other resets won't wipe everything out because the Treo is NVFS. All this time people want to not lose their data when the power is gone and when we do have it, we don't want that anymore. Personally, I was quite happy without NVFS.

Posted by: UberHax0r

ok, i did the hard reset as shown on the palm website, but now when i try to connect to the network, it says "SIM card not found" eventhough the card is in the phone.

~Andrew

edit: ok, the phone will now connect to cingular, but the problem of locking up still exists. is there a tutorial on updating the firmware?

Posted by: maceyr

http://www.palm.com/us/support/down...r/cingular.html

Check out the Treo 650 page for more info on updates, patches, etc:

http://www.palm.com/us/support/treo/treo650cingular/