vB Easy Archive - Cannot see "Motorola USB Device" in XP Device Manager

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Cannot see "Motorola USB Device" in XP Device Manager
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Posted by: MN12Cobra

I was connecting to my phone several hours ago, but MPT froze and I tried to shut it down. Now none of my software (MPT, P2K*, RSD Lite) recognizes the phone connected to the USB cable presumably because the entire "Motorola USB Device" tree in Windows Device Manager is gone and I can't find a way to get it back and functioning.

I've tried to run System Restore back to before all this happened
I've uninstalled and reinstalled all the software
I've uninstalled and reinstalled the Motorola USB Modem, but it never tries to install the Motorola USB Device interface
I've tried to manually add the items under the Motorola USB Device tree in the Add Hardware Wizard (waste of my time)
I searched the forum in hopes someone had a similar problem, but my search results have not provided the answers
I've cursed enough in the last several hours to make a sailor cry

How can I get the Motorola USB Device tree to show up working again? Any help with this would be greatly appreciated because I just about give up trying to fix this on my own.

If MPT chokes on me one more time (provided I even get that far again), I'm dumping it for good. Damn thing has given me nothing but trouble from day one.

Posted by: a1b2c3d4e5

Quote:

Originally Posted by MN12Cobra

I've uninstalled and reinstalled the Motorola USB Modem, but it never tries to install the Motorola USB Device interface.

Something you need to understand is that the phone has different USB enumeration modes. The default enumeration is either modem, or (for phones with memory cards) sometimes USB mass storage. It is never the composite P2K interface.

The various applications that use the P2K interface know how to switch the phone into P2K mode. If you run one of them, it should switch the phone's mode when it starts up.

By the way, here's another clue: this has nothing to do with MPT, so you can stop blaming it. MPT doesn't use any of the P2K interfaces.

Posted by: MN12Cobra

Thanks for the reply and the explanation. I think I've at last got it working in both AT and P2K modes now, knock on wood. A couple of hours after I first posted that, I was able to get the phone via P2K, but not AT. I don't know what I did differently just now, but I got AT mode to work now as well. I don't know if they ever worked simultaneously before, but after studying what happens in Device Manager when I go from MPT to RSD Lite, I think I at least see what's going on now.

I apologize for coming a bit off the handle earlier. Having not gotten any sleep last night and already being frustrated with that, trying to understand how the enumeration modes work in relation to each other was not among the first things I could calm myself down enough to comprehend.

After all this trouble, I have to recharge my phone again because this was all supposed to be a prelude to flexing the phone.

Posted by: a1b2c3d4e5

Quote:

Originally Posted by MN12Cobra

I don't know if they ever worked simultaneously before, but after studying what happens in Device Manager when I go from MPT to RSD Lite, I think I at least see what's going on now.

It is possible to get them running at the same time, but it involves drivers that I don't think have ever been posted online.

Quote:

I apologize for coming a bit off the handle earlier. Having not gotten any sleep last night and already being frustrated with that, trying to understand how the enumeration modes work in relation to each other was not among the first things I could calm myself down enough to comprehend.

I guess I'm amazed that you stayed up all night trying to get your phone to switch USB modes (something that takes about 5 seconds normally). What are you trying to do? You said flex your phone? What are you trying to accomplish?

Posted by: MN12Cobra

I wasn't up all night working on the phone, but after I decided I couldn't fall asleep sometime around sunrise, I decided I may as well try to get something done. I was in the middle of backing up my phonebook using MPT when everything froze and I couldn't get any communication going between my phone and PC anymore.

I was planning on applying the MotoModders.net custom flex by Manalive to my V551. It was suggested to me that the problem I had with my recent Received Calls log suddenly not working on my phone anymore might be fixed with a flex back to the original version. Not seeing the original flex available online, plus the matter that my original flex would re-lock me to Cingular, I was reading through all of the new features and enhancements of the custom flex and figured it was worth installing regardless of whether or not it fixed this specific issue.

Posted by: unPwnNtent

I believe I have a similar problem and I'm not sure how to fix it. I used MIDway and Motorola PST to download games into my rokr e1. I'm pretty done with downloading anymore games into my phone but now the problem is that iTunes (in my computer, not the cellphone) won't detect my phone as a mass storage device. I went to check if the "USB Mass Storage Device" driver was installed and it wasn't, the Motorola USB Modem was still there.

I don't have the need to download anymore games, I just want my itunes back

Posted by: unPwnNtent

Quote:

Originally Posted by unPwnNtent

I believe I have a similar problem and I'm not sure how to fix it. I used MIDway and Motorola PST to download games into my rokr e1. I'm pretty done with downloading anymore games into my phone but now the problem is that iTunes (in my computer, not the cellphone) won't detect my phone as a mass storage device. I went to check if the "USB Mass Storage Device" driver was installed and it wasn't, the Motorola USB Modem was still there.

I don't have the need to download anymore games, I just want my itunes back

Ahhhh, nvm I fixed it. Changed connection from Data/Fax Connection to Memory Card. thx anyways