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Top 5 funniest moments @ Cingular

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Posted by: shorty28

Ok. Here's the deal:

Post your top 5 funniest/weirdest/or downright most retarded moments at Cingular. It can be on a personal level or as a store in general.

Here's mines:

(No particular order)
1. A guy was hit by his g/f's car in the parking lot @ cingular. (as a result of him calling other females that was on his phone bill)

2. A guy was pissed because we refused to refund him money on a purchased accessory because he didn't have the box for it. He twirled the car charger like a mace and slammed it to the ground and pieces flew everywhere.

3. i got customer that was telling me about how the government was plotting against the human race with rebates.

4. another cust got into trouble with his wife because he did porn on his phone and she found out it was pictures of her sister nude.

5. several employee arguements and fights amongst each other.



Posted by: shorty28

i love this job. something funny happens about everyday.



Posted by: Madcat455

I can't even think of a TOP 5,

But I had a customer just like yours trying to return an battery without the packaging, after literally 10 min of LOUD arguing and calling me all manner of names, she actually walked over to the wall... took off another battery, opened it, and placed her battery inside the packaging , and said "I'd like to return my battery now"

That's just the short version... things got really out of hand from there. Needless to say, people like this are the reason I carry a gun. She wasn't right in the head.

Ahhh.... the good 'ol days



Posted by: ivwshane

I've had a guy who swore cingular was causing his suv to get bad gas mileage.

I had one lady who I asked to sign in say she didn't see where to sign in and after pointing it out to her she still could not see it, I then walked her over to the sign in sheet where she asked me again, "where is the sign in sheet" and it was literally right in front of her. No she wasn't blind, retarded, or foreign and she was being serious!



Posted by: cuidinsider

LOL TODAY I HAD AN INDIAN GUY (FROM THE COUNTRY INDIA) COME IN TRY TO BARTER WITH ME REGARDING A RATE PLAN. thats just the beginning 39.99 is too costly sir, can i purchase the phone for 99.99 and what if i need to leave the country. i dont need any calling, can the phone be used in india, NO ITS LOCKED TO CINGULAR US, oh my brother can unlock it, "you know what sir, get the hell out of my store before i get the cops to lock you up for harassment, i bet your brother cant unlock that"



Posted by: bryanharig

So instead of explaining to him that plans are set and cannot be changed, showing him the value, explaining international roaming and the fact that phones can be unlocked for free after 6 months of good payment history you decided to take the fact that he wanted the best possible deal personally and lost a sale? I realize this thread is about funny moments and I hate to be a fun killer but you have to realize that in sales you have to deal with people and not all of them will be exactly like you. The mark of a good salesman is being able to sell to everyone, not just people he likes.

end lecture, back to funny stories! We will see If I get any good ones today.



Posted by: HKChigger

Quote:
Originally Posted by bryanharig
phones can be unlocked for free after 6 months of good payment history you decided to take the fact that he wanted the best possible deal personally and lost a sale?


Errrr three months not six



Posted by: Rcadden

Working in Sam's Club, my favorite was the lady who walked around trying to get people signed up for storm windows or something. If you work in Sam's, you know who i'm talking about. Anyways, she walks up one day and is like, "those things radiate, you know? they'll fry your brain if you talk on them too much. Saw it on the news." I said, "that's why we offer Bluetooth headsets, so your noggin is safe." She goes, "unh-unh. those things radiate too. they're even worse cause they send it straight through your ear."

Ten minutes later she's walking around with her cellphone glued to her head. Freakin people.



Posted by: shorty28

Quote:
Originally Posted by Rcadden
Working in Sam's Club, my favorite was the lady who walked around trying to get people signed up for storm windows or something. If you work in Sam's, you know who i'm talking about. Anyways, she walks up one day and is like, "those things radiate, you know? they'll fry your brain if you talk on them too much. Saw it on the news." I said, "that's why we offer Bluetooth headsets, so your noggin is safe." She goes, "unh-unh. those things radiate too. they're even worse cause they send it straight through your ear."

Ten minutes later she's walking around with her cellphone glued to her head. Freakin people.



the nerve of some people.



Posted by: Lambert

Quote:
Originally Posted by bryanharig
So instead of explaining to him that plans are set and cannot be changed, showing him the value, explaining international roaming and the fact that phones can be unlocked for free after 6 months of good payment history you decided to take the fact that he wanted the best possible deal personally and lost a sale? I realize this thread is about funny moments and I hate to be a fun killer but you have to realize that in sales you have to deal with people and not all of them will be exactly like you. The mark of a good salesman is being able to sell to everyone, not just people he likes.

end lecture, back to funny stories! We will see If I get any good ones today.



I agree. Sounds like the guy could use some form of prepay. Regardless, thanks for all the fun stories.



Posted by: cuidinsider

no u dont get it, lol he wanted to get our phone and leave the contract and not pay an etf. he wanted the razr for 99 dollars



Posted by: p8ntbllrx

Quote:
Top 5 funniest moments @ Cingular


1. Congratulations!
2. We are excited to announce the board has approved the Cingular acquisition!
3. Remember all that stock you bought at $30 a share?
4. Ya......
5. So...um....



Posted by: Superpimp

Ok this is classic, I'm doing a GO Phone migration and helping the customer set up the eft and a woman walks in to return a GO Phone, the person next to me explains to her that she can keep the phone and just to call cs to deact, well she goes "I want my money back" and he goes we couldn't take it back because it had been a year etc etc, well she grabs the bag and says "this company sux". It was great.



Posted by: indiana-moto

I had a good one a few days ago... A gentleman come sin with his Razr"

Gentleman: "This phone is to thin, keeps fallin out of my back pocket..need a new phone, I'm up for an upgrade"
Me: "Well here it shows me that you signed your agreement just 6 months ago on the razr, so unfortunately right now you are not eligable"
Gentleman (Sparks flying from his ears): "What did you say to me? I want a new phone now!!! I want that new Razr phone that plays music!!! NOW!!!!"
Me: "Sure thing you can purchase that phone at the retail cost of $439.99"
Gentleman: "No f'ing way" face turns beet red "I want to file warranty, your phone is broken"
Me: "What may I ask is wrong wi..." All i remember is hearing a Whoosh sound past my head, as this mans Black Razr hurtles into the cement wall behind me..
Gentleman: "See its F'ing broken, you broke it... gimme a new phone.... NOW!!!!"
Me: "Thank you sir, leave now..... and have a great day"



Posted by: CA

Quote:
Originally Posted by indiana-moto
I had a good one a few days ago... A gentleman come sin with his Razr"

Gentleman: "This phone is to thin, keeps fallin out of my back pocket..need a new phone, I'm up for an upgrade"
Me: "Well here it shows me that you signed your agreement just 6 months ago on the razr, so unfortunately right now you are not eligable"
Gentleman (Sparks flying from his ears): "What did you say to me? I want a new phone now!!! I want that new Razr phone that plays music!!! NOW!!!!"
Me: "Sure thing you can purchase that phone at the retail cost of $439.99"
Gentleman: "No f'ing way" face turns beet red "I want to file warranty, your phone is broken"
Me: "What may I ask is wrong wi..." All i remember is hearing a Whoosh sound past my head, as this mans Black Razr hurtles into the cement wall behind me..
Gentleman: "See its F'ing broken, you broke it... gimme a new phone.... NOW!!!!"
Me: "Thank you sir, leave now..... and have a great day"
Now that's a great story! The customer got to get his($439.99)frustration out and you had a laugh. And that's what makes life interesting.

Ill bet it was worth it to him, i'm so cheap I wouldn't have done it but definitely wished I had. I would of aimed at one of those posters with that guy(cant remember) on it!



Posted by: JonnyJ

I had a customer come into the store saying his daughters 6010 was broken. I take off the back to take the battery out and water is leaking out. He gets really pissed and says "I knew it that little slut was in the hottub with what's his name" His wife procedes to tell him to calm down. I take the phone in back and take it apart and dry it off and pop in a battery I had laying around and low and behold it lights up. Well her greeting on the screen says "Ricks Fu*k Toy". I chuckle to myself and go back on the floor and give the dad his daughters phone back. He procedes to turn it off and back on and his hands start shaking and he gets beat red and asks what he owes me. I reply"This ones on me" he then turns around and storms out. That girl probably was grounded for 20 years



Posted by: Madcat455

Quote:
Originally Posted by JonnyJ
I had a customer come into the store saying his daughters 6010 was broken. I take off the back to take the battery out and water is leaking out. He gets really pissed and says "I knew it that little slut was in the hottub with what's his name" His wife procedes to tell him to calm down. I take the phone in back and take it apart and dry it off and pop in a battery I had laying around and low and behold it lights up. Well her greeting on the screen says "Ricks Fu*k Toy". I chuckle to myself and go back on the floor and give the dad his daughters phone back. He procedes to turn it off and back on and his hands start shaking and he gets beat red and asks what he owes me. I reply"This ones on me" he then turns around and storms out. That girl probably was grounded for 20 years


not THATS funny.... oh to be a fly on the wall at that house



Posted by: f0n3PhRe3k

Quote:
Originally Posted by JonnyJ
I had a customer come into the store saying his daughters 6010 was broken. I take off the back to take the battery out and water is leaking out. He gets really pissed and says "I knew it that little slut was in the hottub with what's his name" His wife procedes to tell him to calm down. I take the phone in back and take it apart and dry it off and pop in a battery I had laying around and low and behold it lights up. Well her greeting on the screen says "Ricks Fu*k Toy". I chuckle to myself and go back on the floor and give the dad his daughters phone back. He procedes to turn it off and back on and his hands start shaking and he gets beat red and asks what he owes me. I reply"This ones on me" he then turns around and storms out. That girl probably was grounded for 20 years


woot thats a classic.



Posted by: kinghigh779

indianna moto... What happened when you told him to leave?



Posted by: shorty28

Quote:
Originally Posted by JonnyJ
I had a customer come into the store saying his daughters 6010 was broken. I take off the back to take the battery out and water is leaking out. He gets really pissed and says "I knew it that little slut was in the hottub with what's his name" His wife procedes to tell him to calm down. I take the phone in back and take it apart and dry it off and pop in a battery I had laying around and low and behold it lights up. Well her greeting on the screen says "Ricks Fu*k Toy". I chuckle to myself and go back on the floor and give the dad his daughters phone back. He procedes to turn it off and back on and his hands start shaking and he gets beat red and asks what he owes me. I reply"This ones on me" he then turns around and storms out. That girl probably was grounded for 20 years


classic.





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