vB Easy Archive - PIE DNS lookups taking forever on Cingular SP5

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PIE DNS lookups taking forever on Cingular SP5
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Posted by: prb4t

DNS issues and it takes forever for PIE to find the web page. Some reported success with changing the DNS settings to 4.2.2.2. I tried it and had no luck. Surfing is painfully slow with my Samsung i320. Anyone have ideas?

Posted by: LarryKeith

I have an SP5 on Cingular and I have been experiencing the same problem. It was fine a month or so ago, but now it takes a minute or more to pull up sites in PIE. It sites on "Locating..." for a while. It is getting very frustrating.

I have also tried changing the DNS settings as suggested, with and without a proxy, but I see no change. I have used the GPRS/Proxy settings provided by iMate and also those found on Cingular's support site. Both are slow to resolve.

I have not found a posting that describes a solution that works in my case. I recently traveled to Chicago and St Loius and had the same problem there. I live in the Dallas area, so I am sure it's not regional (as suggested in other posts/forums). I have read that Cingular knows about the DNS problem...is that true?

If anyone has helpful info on this problem, it would be greatly appreciated.

Posted by: HalM

Try 66.227.42.140 and 66.227.42.149. I tried a number of different open DNS servers and these seem to be pretty solid.

Posted by: LarryKeith

HalM - Could you confirm your GPRS and proxy settings? I tried these DNS servers, but it still takes a while to locate a web site.

Thanks.

Posted by: prb4t

Larry are you using the wap.cingular APN? Or the ISP.Cingular settngs? I am using the wap.cingular with the DNS that HalM suggested with no improvement

Posted by: LarryKeith

Here are my current settings. This worked great a couple months ago.
GPRS -
Name: Cingular Internet
Connects to: The Internet
Access Point: wap.cingular
User Name: WAP@CINGULARGPRS.COM
Password: CINGULAR1
Primary DNS: 66.227.42.140 (originally 0.0.0.0)
Secondary DNS: 66.227.42.149 (originally 0.0.0.0)
IP Address: (blank)

Proxy -
Name: WAP Proxy
Connects From: The Internet
Connects To: WAP Network
Proxy: 66.209.11.61:9201
Type: WAP
User Name: (blank)
Password: (blank)

Other than the current DNS settings, these are the settings that iMate supplied. I have also tried the settings on Cingular support, but had no luck.

Thanks.

Posted by: HalM

Larry, those are my setting too and the 3rd party DNS seemed to really improve my performance. Have you tried the mobile speed test on DSLREPORTS.COM/MSPEED? How about the new MS Network Analyzer product. Maybe you can get something from the logs.

Posted by: iJITSU

Hi,

As reported in another thread, I had the same issue on a 2125 and qtek 8500 on Cingular. I had to get access to isp.cingular to correct the issue. I had Cingular change my plan to the PDAConnect plan which gave me access to both wap.cingular and isp.cingular. Changed my settings and the "locating" problem went away. Since the PDAConnect plan is $20 more expensive, I had Cingular credit me the difference and plan on doing so each month until the DNS problem with wap.cingular is corrected.

Posted by: Shaft1978

use opendns.com servers

208.67.222.222
208.67.220.220

Posted by: prb4t

I matched my settings to the ones above and tried both sets of DNS listed as well as 66.209.10.201 that I got from Cingular, but still no luck. The lookups take 45-60 seconds. Would like to try to get the isp.cingular turned on like iJitsu but am using an i320 which they don't support and am on a legacy Mediaworks package (unlimited data, unlimited txt msgs, and 1000 mms for $14.99/mo) so I don't want to change plans. Any other ideas?

Posted by: Crav4Speed

As we all know, WM5.0 smartphones and PPC have HTML browsers as opposed to the WAP browsers in regular phones. All of you are accessing the wrong port, ie. the the port a wap browser must access. Your settings should be:

Proxy: wireless.cingular.com:80
Type: HTTP

Everything else is correct and your Primary and Secondary DNS should be 0.0.0.0. for the wap.cingular apn. I have been using these settings for a year and have never had this "locating" problem with PIE that everyone seems to be complaining about in the Cingular forum.

Posted by: prb4t

Thanks, good point. I changed my proxy to the settings above, yet I still have slow response time on lookups. If I surf directly to the IP its very quick, however lookups still take 45+ secs.

If the proxy were the issue, then I would have expected to never be able to reach a site, however even with the wap proxy I was able to surf just very slowly. So it seems to me there is still another issue. Thoughts?

Posted by: iJITSU

In some areas across the country, Cingular is having DNS issues. It does not affect everyone (I confirmed this ealier today). For instance, in IL someone was using a smartphone on Cingular and used the normal Media Net settings and was not experiencing the "locating" issue. In my area, Houston, I have experiencing the "locating" issue with the normal Media Net settings. And changing the DNS does nothing in my experience. Again, it took me changing from wap.cingular to isp.cingular to correct the issue. Simply put, for some in certain areas changing the DNS settings is not enough. If you have tried the DNS change and it doesn't work then your other option is to get access to isp.cingular which may require changing your data plan.

Posted by: prb4t

I got my phone provisioned to use isp.cingular and all works perfectly now. I am using those settings with blank for the DNS and works fine, also works with the Open DNS and Cingular's DNS in there too. iJITSU was right....THANKS

Posted by: LarryKeith

Quote:

Originally Posted by Crav4Speed

As we all know, WM5.0 smartphones and PPC have HTML browsers as opposed to the WAP browsers in regular phones. All of you are accessing the wrong port, ie. the the port a wap browser must access. Your settings should be:

Proxy: wireless.cingular.com:80
Type: HTTP

Everything else is correct and your Primary and Secondary DNS should be 0.0.0.0. for the wap.cingular apn. I have been using these settings for a year and have never had this "locating" problem with PIE that everyone seems to be complaining about in the Cingular forum.

I've tried those settings. It's actually what I am using now. That proxy is what's listed on the Cingular site for the 2125. It's still slow to locate a page. I guess I'll be calling Cingular tomorrow to talk to them about it. I hate to have to pay more to get service that worked a few months ago, but maybe that's what it will take.

Posted by: LarryKeith

Has anyone noticed an improvement in the lookup today? I have not changed my settings in several days and today pages are located within a few seconds. Has Cingular fixed their DNS problem? I hope so.

Posted by: rayhurst

I was having this problem with my new 3125 and I just tried this morning and it appears to be locating pages much more quickly. Hopefully our problems are solved!!! (for now...)

Posted by: spocksbrain

Mine is back to normal as well

Posted by: jlota03

"The remote party has ended this connection."
I've looked through this and other post about slow IE on smartphones. I have a 3125 and this is the error I've ben getting the past few days. I've tried the OpenDNS settings as well as the 4.2.2.2. Still no change.

Posted by: iJITSU

Mine went back to norma a couple of weeks ago, so I changed back to the Mediamax plan.

Posted by: iJITSU

Quote:

Originally Posted by jlota03

"The remote party has ended this connection."
I've looked through this and other post about slow IE on smartphones. I have a 3125 and this is the error I've ben getting the past few days. I've tried the OpenDNS settings as well as the 4.2.2.2. Still no change.

If you are trying to access isp.cingular but are only provisioned for wap.cingular you will get that message. Not sure if that is your problem since I don't know what your settings are.

Posted by: jlota03

Sorry. I have the Smartphone Connect Unlimited 19.99 plan. My settings are right out of the box. Exactly as it is on the Cingular Suport site.

Posted by: iJITSU

If you have the correct settings for the 3125, your PIE is set to wap network or the internet, and you have an active data plan then not sure what the issue is. Note that I set up data and messaging and then a day later I couldn't send a text message, etc. When I called back, they actually failed to add the messaging. You may want to speak with Cingular to verify that the package is active. Past that, don't know.

Posted by: jlota03

First of all thank you all for your help. I have to wait for tomorrow 10/5 for my billing cycle to start again, before I know if anything is wrong with my connection. I purchased my phone through business website, and called Cingular to make sure me conversion from MEdiaNet to Smartphone Connect went through. It didn't, and when the CS rep put the Smartphone Connect it automaticall took off the MediaNet access. She said the Smartphone connect will start on my next billing cycle which is tomorrow. This all happend Monday, so I forgot about it. So after reading iJITSU's post it made sense that I was getting that error.