Yes I agree that that is exactly what she is saying. Previously she expected it would be 3 to 4 months so this sounds closer - maybe right away. I previously forecast 30 to 60 days.
it just plain sucks t mobile is not worth having here. I am using AIO/cricket until they offer better service here.
Go look at the iFixit pictures, and half dozen repair videos.
Make up a parts list of missing items.
They're available on Amazon and other places.
It's not rocket science.
This dealer has a reputation for making announcements that turn out to be not true, even when they come from 'reliable sources'.
It was resolved only took 5 days and 5 reps. I was staying with same company I had 30 dollar prepaid plan, I wanted unlimited 80 they told me I couldn't upgrade my line since it was promo so I open...