This right here? This is the face of an industry that deserves to die. More on him in a bit.
Yesterday large swaths of Toronto were brought to a standstill by taxi drivers protesting Uber
. More specifically, uberX—everyone seems to forget that you can still use Uber with a licensed cabbie, at least in this city.
In Toronto uberX is currently operating outside of local bylaws, but it's also hugely popular, and with good reason: through the app's rating system drivers are, for the first time ever, held accountable for their vehicles and service. There are some lingering questions about insurance and liability but honestly, I've had fantastic experiences with uberX, uberXL and even UberBlack every time I've used them.
And after yesterday's protest I'm going to be using them a lot more.