Can't cancel my cricket service
I have 2 cricket accounts - 1 for my daughter and 1 for me. Loved the service ($$) but i couldn't get good enough coverage at my house so I need to cancel my account.
I called cricket 4 times today to cancel the service, but couldn't get anywhere. When you get a customer service rep on the line they say they can't help me and i have to be transferred to a "lead representative."
2 times they did that i waited on hold for 30+ minutes and then finally hung up.
The other 2 times they transfer me and the recording says that the line is busy and to call back later and hangs up on me.
I asked the customer service rep (if you can call them that) if they can do it for me b/c i can't get to someone after they transfer and they say that they can't do anything.
Anyone have any ideas for me?