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  1. Replies
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    Why would an address change at Telus affect your...

    Why would an address change at Telus affect your koodo account? That's odd. I know they are the same company but their systems should be different.
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    5714 you're the master-telephony-sadist : what is...

    5714 you're the master-telephony-sadist : what is your experience with changing address on telus' system? If my friend changes it temporarily for like 3 days to a sask address then changes back does...
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    Ok but according to my friend they didn't refuse...

    Ok but according to my friend they didn't refuse to port the number. Apparently the actual system was only showing ontario plans. The rep didn't really seem to care
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    Anyone try all this recently? One of my friends...

    Anyone try all this recently? One of my friends went in store with sask number on sim card from another provider. Told them he wanted to keep his number and activate.

    The only plans that came up...
  5. Do you mean billing?

    Do you mean billing?
  6. Bump. Reviewed the old 1000+ post thread and...

    Bump. Reviewed the old 1000+ post thread and didn't find any solutions. Wondering if there is one.
  7. MODS: Why is this duplicate thread being...

    MODS: Why is this duplicate thread being continued? There's already a locked thread with 1000+ posts that addresses all these questions.
  8. How to avoid double billing on first bill?

    So I've converted about 5 friends to the lower out of province plan rate.

    My method is as follows:

    Change number to out of province few days before billing cycle ends > Day of new billing cycle...
  9. Ty. Wasn't sure if my thread was being seen -...

    Ty. Wasn't sure if my thread was being seen - we've got a huge discussion going on about the out of province plans again taking up the top spot despite the 1700+ reply thread that got locked. Find it...
  10. Order phone online STARTING with out of province number/plan

    Is it possible to order a phone online starting with an out of province number/plan? That way when it arrives you can simply port to it?

    Shipping to a local, real address of course (not the same...
  11. I've heard that this is how Fido catches a lot of...

    I've heard that this is how Fido catches a lot of out of province plans. You call in to swap sim card, they see a non-applicable plan, and they say they can't do it until they put you on an...
  12. Can't SWAP SIM Card Online Thru Self-Serve Anymore? Attempt To Crackdown?

    So apparently the 'new phone' option to swap to a different sim card on self-serve is gone now.

    You have to call in to have a live rep do it. I suspect this is so that they can see what plan you...
  13. Isn't there a sticky for this entire subject...

    Isn't there a sticky for this entire subject already with like 1000+ posts? Why is there an entirely new thread?
  14. Because Canadians are apologetic, spineless,...

    Because Canadians are apologetic, spineless, weak-minded and 'oh well golly gee that's ok don't rock the boat' types. We still have a QUEEN in 2017 FFS.

    Americans rebelled against their overlords...
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    What is the best time of day to call - is calling...

    What is the best time of day to call - is calling at night and getting a foreign call center best?

    ALSO: Porting shows it was successful in 'line transfer status' in telus. we did a test - when...
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    Is that most likely what the problem is? There's...

    Is that most likely what the problem is? There's no setting in the phone I can change?

    Also - I've had this problem with koodo before and they don't care when you call in about porting issues....
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    NEED HELP: Activated sim card with sask number...

    NEED HELP:

    Activated sim card with sask number + plan. Ported in local number. Verified APN network settings, removed/reinserted sim card.

    Can't receive incoming calls from landlines. Is this a...
  18. Can you port into Chatr/Fido via the self serve...

    Can you port into Chatr/Fido via the self serve though? Also does it force you to choose a monthly plan and pay for it?
  19. Easiest and cheapest prepaid service to port numbers into?

    Looking for the easiest and CHEAPEST prepaid service to port numbers into.

    with virgin prepaid you have to call in to port a number - cheap though only 5$ sim card.
    with koodo prepaid you can do...
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    I can't figure out why it won't work for me....

    I can't figure out why it won't work for me. Tried multiple computers and different browsers. Even went to the library! Any thoughts?
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    Telus live chat down?

    Is telus live chat down for anyone else? Tried multiple browsers and different PCs for past 3 days and haven't been able to get on.

    On a side note - need some 'gray area' things to be done on the...
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    Anyone else not able to use live chat? Tried...

    Anyone else not able to use live chat? Tried logging in over past several days and live chat doesn't show. Tried different computers, browsers etc.
  23. Does this really need to be posted again? Isn't...

    Does this really need to be posted again? Isn't there a sticky with HUNDREDS of replies on it outlining all the details? All these new threads 'outlining' the steps should just be referenced to the...
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    Sticky: No percentage defines you. You're in the 'special...

    No percentage defines you. You're in the 'special snowflake' category
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    Thank you for looking into this for me. How...

    Thank you for looking into this for me.

    How certain are you that he will get credited back that amount? He's freaking out. I told him to just be patient.
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