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Type: Posts; User: Hanselrootman

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  1. Replies
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    They canceled out all of the DPs and directed the...

    They canceled out all of the DPs and directed the customer online to upgrade and replace.

    Sent from my SM-N930V using HoFo mobile app
  2. Thread: Returns

    by Hanselrootman
    Replies
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    2,394

    My employees are told not to talk or give...

    My employees are told not to talk or give information to VZW customer service reps, unless it is just to let them know we have a phone model in stock. They don't know our policies (and sadly, mostly...
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    Yes. Thanks. via the HoFo App

    Yes. Thanks.

    via the HoFo App
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    4,136

    We got official communication from corporate....

    We got official communication from corporate. They said it would look fine when it's initiated but then customer would get the lessor amount.

    via the HoFo App
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    We got email notifications NOT to refer our...

    We got email notifications NOT to refer our customers to vzw site.

    via the HoFo App
  6. Did any of you ever get around to trying Mobile Genie?

    Just got quotes from Cellebrite due to the UME-36 bring discontinued. Wondering if there is a better alternative.

    via the HoFo App
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    Have any of you had success with Mobile Genie? ...

    Have any of you had success with Mobile Genie?

    via the HoFo App
  8. Thread: March

    by Hanselrootman
    Replies
    8
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    1,914

    Solid month, here. via the HoFo App

    Solid month, here.

    via the HoFo App
  9. Good ones! Lol via the HoFo App

    Good ones! Lol

    via the HoFo App
  10. We are in NYMetro. 5c is the problem 16gb. ...

    We are in NYMetro. 5c is the problem 16gb.

    Sent from my SCH-I605 using HoFo mobile app
  11. iphone Inventory. Anyone else notice skus missing or not available?

    via the HoFo App
  12. Replies
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    So, you let the customer go to VZW and do it...

    So, you let the customer go to VZW and do it themselves, or is there a way for agents to facilitate it on our end?

    Thanks!
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    Thank you so much!

    Thank you so much!
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    Phone Trade-in Vendors

    Hi,

    We are a small indirect agent. Who do you use for your customer "on the spot cash" phone trade-ins? We used to use FlipSwap many years ago and it never really took off. Wanting to give it...
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    I would love to know the eroes "trick" to track...

    I would love to know the eroes "trick" to track an ESN!
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