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  1. Who allows those guys to speak like that to...

    Who allows those guys to speak like that to clients? The client here is obviously disgruntled, and Rogers assumes the client wants to hear about Hockey?
  2. Despite service guarantee not being in the TOS,...

    Despite service guarantee not being in the TOS, there is a certain level of understanding that Rogers would be required to do their best to provide service to the client. Imagine signing a 3 year...
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    Assuming they are consumer - personal plans /...

    Assuming they are consumer - personal plans / lines, then yes, shouldn't be an issue. If they are Small Business plans, the new person would also have to be a small biz owner before taking over. If...
  4. Devil's advocate: Their contract makes no...

    Devil's advocate: Their contract makes no guarantee of service nor any liabilities as a result of loss of service.
  5. Have you escalated on Facebook so that Social...

    Have you escalated on Facebook so that Social Media can escalate for you? If that doesn't work, I'd port out and let CCTS deal with them. 36 hour outage is unacceptable especially for voice.
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    Considering how often Bell's systems don't go...

    Considering how often Bell's systems don't go down, I think they're entitled to a bit of maintenance time on a Saturday night.

    Systems should be back up by 10AM EST.
  7. Yes it will Sent from my HTC One M8

    Yes it will

    Sent from my HTC One M8
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    I'd personally expect that they'd remain...

    I'd personally expect that they'd remain professional at all times, even if the client intends to leave.

    Sent from my HTC One M8
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    Yes your plan includes US texting in the package....

    Yes your plan includes US texting in the package. New plans that include only Canada specifically say so in the description in most cases.

    Sent from my HTC One M8
  10. Just use the online SIM change tool; takes 2...

    Just use the online SIM change tool; takes 2 minutes and won't affect your rate plan.
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    All (or 99%) CORP plans still include the US as...

    All (or 99%) CORP plans still include the US as domestic as part of the user's text bundle
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    Correct - $50 for current clients ($150 if your...

    Correct - $50 for current clients ($150 if your account has a credit limit / security deposit / high risk). $75 for Ex-Clients. No option for non-clients (they could always become prepaid clients).
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    Nexus phones have typically retailed higher than...

    Nexus phones have typically retailed higher than MSRP at the various carriers

    Sent from my HTC One M8
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    How so? Does Rogers unlock for ex clients? Last I...

    How so? Does Rogers unlock for ex clients? Last I heard they don't as they have no where to bill it to...

    Sent from my HTC One M8
  15. Thousands? Hardly...

    Thousands? Hardly...
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    The C/o doesn't mean anything. I can not discuss...

    The C/o doesn't mean anything. I can not discuss the specifics of a company's plan details but it's very likely EPP. Considering the subsidy wouldn't show corroborates that. EPP requires a plan...
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    He's probably EPP which is consumer for all...

    He's probably EPP which is consumer for all intents nowadays. This thread refers to INDV which is more like a proper Corporate plan billed to the user directly for expensing back to the employer.
    ...
  18. 2.3 cents is probably the landline rate. OP asked...

    2.3 cents is probably the landline rate. OP asked about Swiss Mobile (Skype often has a cellular rate).
  19. There's no duty on cellphones. Just tax and...

    There's no duty on cellphones. Just tax and currency conversion.
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    It does not refer to the Share Plans that you're...

    It does not refer to the Share Plans that you're linking too.

    Bell offers a series of price plans (Basic Personal Plans) that are outside the new Share plan programs. These plans had a 10% BYOD...
  21. This statement only applies to those who are...

    This statement only applies to those who are either:
    1. Off contract
    2. Entered into a contract Dec 2013 or later
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    Sometimes its more, sometimes its less.

    Sometimes its more, sometimes its less.
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    Any colleagues on Android? Any issues?

    Any colleagues on Android? Any issues?
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    Interesting. Well, your Corporate Rep has access...

    Interesting. Well, your Corporate Rep has access to communicate directly with the PTT support team should this require an investigation.
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    In your iPhone Location Settings you should be...

    In your iPhone Location Settings you should be able to disable PTT from accessing it, no?
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