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Type: Posts; User: B407

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  1. Replies
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    164

    If this was a hardware upgrade the wcoc mandates...

    If this was a hardware upgrade the wcoc mandates a 15 day trial period so you should be able to return the phone.
  2. Replies
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    6,969

    No Rogers does not block the RON app from being...

    No Rogers does not block the RON app from being used on foreign networks however it does require you to modify the notification settings when you enter/leave the country. Otherwise you'll get double...
  3. Your points can be used as a form of payment...

    Your points can be used as a form of payment towards the full cost of your hardware upgrade.
  4. Never said the rep couldn't be dishonest. I said...

    Never said the rep couldn't be dishonest. I said if that scenario were to occur there are avenues to get that resolved.
  5. Replies
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    6,969

    I said you could not forward to a non rogers/Fido...

    I said you could not forward to a non rogers/Fido number, which is correct. Forwarding and copying are two different things.

    With forwarding, the text appears as if the number you forwarded to...
  6. My phone was acting up previously. It was...

    My phone was acting up previously. It was sluggish and would freeze all the time. With the Kit Kat upgrade the phone is much smoother and no longer freezes. It's still not super fast, but it's...
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    6,969

    Just went into my own Extreme Text Messaging...

    Just went into my own Extreme Text Messaging settings to be absolutely sure and it says right on the screen that SMS can only be forwarded to Rogers or Fido numbers.

    And yes the e-mail method is...
  8. Actually he would. If the customer accepted the...

    Actually he would. If the customer accepted the offer the first time the rep wouldn't even be able to change his plan to the $45 option for the secondary line as the system would have generated an...
  9. Replies
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    6,969

    FYI, Extreme Text Messaging only supports...

    FYI, Extreme Text Messaging only supports forwarding SMS to another Rogers or Fido number. You can copy text messages to your e-mail address, which is what I do regularly and I check them when I'm...
  10. Exactly so it sounds like you told the first rep...

    Exactly so it sounds like you told the first rep you only wanted to upgrade one of the lines to the iPhone 6 and then you told the second rep that you wanted to upgrade both lines to the iPhone 6. If...
  11. Your post isn't entirely clear. However it sounds...

    Your post isn't entirely clear. However it sounds like you were planning to only upgrade your wife's line to the iPhone and leave the other line as is. Then during the second phone call you decided...
  12. Replies
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    960

    http://support.apple.com/en-ca/HT201673 It...

    http://support.apple.com/en-ca/HT201673

    It will only display 4G when you're not on LTE if you're using a T-Mobile or AT&T sim card as these are the customizations requested by these two carriers. ...
  13. Thread: Detailed Billing

    by B407
    Replies
    21
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    660

    Same thing happened to me last month. I'm on...

    Same thing happened to me last month. I'm on online billing but only had partial detailed billing and suddenly they've placed me on full detailed billing, not that I'm complaining. I have the...
  14. Thread: Nexus 6

    by B407
    Replies
    9
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    1,091

    However I'm pretty sure Fido is only carrying the...

    However I'm pretty sure Fido is only carrying the M8 because there isn't enough demand on the Rogers side and they probably have tons of inventory they need to clear out.
  15. Yes you can

    Yes you can
  16. Replies
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    It's still to be determined. The retroactive...

    It's still to be determined. The retroactive clause for June 2015 is currently under appeal.
  17. Replies
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    6,969

    You answered your own question. You're paying...

    You answered your own question. You're paying less than share everything customers. That's why Rogers isn't offering it to you.
  18. Thread: Roam mobility

    by B407
    Replies
    11
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    705

    Roam doesn't use AT&T at all. I don't even think...

    Roam doesn't use AT&T at all. I don't even think you have access to AT&T in areas where T-Mobile has roaming agreements with AT&T.
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    Are you sure? Aren't they only combining 700mhz...

    Are you sure? Aren't they only combining 700mhz with AWS? If that's the case, the footprint would be rather limited to begin with. Are you sure you're in an area that has 700mhz deployed?
  20. Replies
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    Then go to Bell. That's not how things work...

    Then go to Bell.

    That's not how things work at Rogers. You're either fully subsidy eligible or you're not. Can't be subsidy eligible on a new activation, and not a hardware upgrade with the...
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    920

    Again that is wrong. Your plan is either subsidy...

    Again that is wrong. Your plan is either subsidy eligible or not regardless of whether you're doing a plan upgrade or not. Whoever is telling you otherwise is wrong. If your current price plan is...
  22. Replies
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    920

    That is wrong, if you're forced to change your...

    That is wrong, if you're forced to change your plan on an upgrade then you wouldn't be able to add a line and get a subsidy. Also if your share everything plan allows you to add a line for $60, you...
  23. Cellunlocker.net has never failed me either. ...

    Cellunlocker.net has never failed me either. However, for devices that nobody else is able to unlock expect to pay a premium.

    I can't remember what device this was, but I was trying to unlock...
  24. Replies
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    If you're already on an eligible share everything...

    If you're already on an eligible share everything plan then you should be able to upgrade. You do not necessarily need to be on an in market share everything plan to upgrade. Only those on the very...
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    Grandfathered plans will not trigger subsidy...

    Grandfathered plans will not trigger subsidy regardless of whether it is a new activation or hardware upgrade. If you want a subsidy on a new device you need to be on a share everything plan.
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