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Type: Posts; User: thin ice

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  1. This is what I can't figure out, I've made dozens...

    This is what I can't figure out, I've made dozens of calls and only had one HD call. I didn't do anything different, just answered the call. I had no idea I even had HD, I was thrown for a loop at...
  2. Is HD Voice only available with other Verizon phones?

    I experienced my very first HD voice call today and all I can say is WOW! One of my friends just purchased a Verizon phone with HD voice - I actually had no idea my Moto G5 had this feature, but I...
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    Honestly, I have no clue what I want, I head in...

    Honestly, I have no clue what I want, I head in one direction and somebody sends me a different way. I walk into a Verizon store and I see a store full of phones. Picking out a phone is going to be...
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    Need help with phone selection

    I really need help selecting a phone. My phone numbers are currently parked on 2 US Cellular prepaid flip phones. I don't see these phones lasting more than a few months being a cheap piece of...
  5. This is the message I received when I tried to...

    This is the message I received when I tried to port the number to Google Voice:

    Porting your mobile number to Google Voice is unavailable
    Your mobile number can not be ported at this time.
    -...
  6. They put both phones on PREPAID. They only did...

    They put both phones on PREPAID. They only did this because my cousin wanted to help my mom close her Verizon account. They drove 150 miles to get a 4 digit pin, but Verizon wouldn't do an in-store...
  7. My cousin came by today and took my mom to the...

    My cousin came by today and took my mom to the Corporate Store. They then went to Wally World and got 2 LG Enovy III phones on U.S. Cellular. I guess the numbers were both ported out and the...
  8. Alltel Hue

    Alltel Hue
  9. I asked CS about that but since it's a really old...

    I asked CS about that but since it's a really old Alltel account I was told another phone can't be activated on that plan. It was a crappy plan from back in 1994. $12 per month and 60 cents a...
  10. My phone is broken, can't be turned on to receive...

    My phone is broken, can't be turned on to receive a PIN. My mom's phone has a completely dead battery, won't even take a charge. I called CS and they said there was nothing they could do, the only...
  11. The problem is, it's an Alltel plan. They said...

    The problem is, it's an Alltel plan. They said it appears Alltel activated our phones on a really old analog plan that was opened back in 1994. My mom has always paid her bill, but when I went to...
  12. How can I get a PIN added to my mom's account?

    My mom is 92 years old and still has an old phone and plan from the days when the area was Alltel. I've had a phone on her plan all this time but my phone finally broke. She hadn't used her phone...
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