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Type: Posts; User: B407

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  1. You likely had a retention discount on your cable...

    You likely had a retention discount on your cable services. Those are unaffected by enrolling in the First Rewards Program.
  2. ECFs are based on the subsidy offered on the...

    ECFs are based on the subsidy offered on the phone. Considering all Bell authorized dealers are supposed to be offering the same subsidy, I would assume the outright pricing would be adjusted...
  3. I've never gotten HD voice on my Fido phone when...

    I've never gotten HD voice on my Fido phone when speaking to anyone on Telus or Bell so far.
  4. Plans Well the email belongs to a 3rd party company,...

    Well the email belongs to a 3rd party company, presumably the one that runs the text to landline service. They wouldn't have any of your personal details to cross reference.
  5. Thread: Just a question

    by B407
    Replies
    8
    Views
    749

    The last time I pulled my credit report, the...

    The last time I pulled my credit report, the payment history was represented by different "symbols". The legend indicated "30 days" as the lowest past due threshold. I don't think anyone can report...
  6. Probably because the recording says, "Your call...

    Probably because the recording says, "Your call may be recorded... as opposed to your call will be recorded"
  7. CCTS does not have access to the recordings...

    CCTS does not have access to the recordings unless they are voluntarily provided by Fido. The CCTS simply requests both sides to presnet their story and Fido is free to present whatever evidence they...
  8. This is not the same issue. The issue here is...

    This is not the same issue. The issue here is the agent gave incorrect information to the customers which resulted in a negative financial impact.

    OP you can either file a complaint with the...
  9. Replies
    135
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    12,763

    Not really unless you can see their screen. The...

    Not really unless you can see their screen. The system that will allow you to do this is simply an internal website and will be running in internet explorer. The one that doesn't allow you to do it...
  10. Plans Why does it even exists to begin with? I can't...

    Why does it even exists to begin with? I can't think of how the service benefits anyone even if it was free.
  11. The cheapest plan currently available is probably...

    The cheapest plan currently available is probably the essential connect plan for seniors. Otherwise you can look into taking over someone else's grandfathered plan.
  12. Thread: Nexus 5

    by B407
    Replies
    3
    Views
    414

    It is not locked to bell.

    It is not locked to bell.
  13. Replies
    135
    Views
    12,763

    The only way to do it is to sign up for a number...

    The only way to do it is to sign up for a number with another provider and then port the number to your Fido account. Also the port has to be completed at a retail store using their system. The...
  14. I highly doubt they would let you do that. ...

    I highly doubt they would let you do that.

    Even if they did, the usage would most likely be proroated. You'd only have 10mb of data for that 24 hour period, which would be very easy to exceed.
  15. It is not blocked automatically but blocks can be...

    It is not blocked automatically but blocks can be placed upon request.
  16. Rogers now offers the same plans for both...

    Rogers now offers the same plans for both Tablets, USB modems and Hotspots. Only Rocket Hub devices have different plans now.
  17. Yes it does

    Yes it does
  18. Unlikely. Any promo they will run during back to...

    Unlikely. Any promo they will run during back to school or Christmas will likely just be handset sales or some useless bonus or freebie. Don't expect any good promos on the plans.
  19. Replies
    6
    Views
    468

    The OP was asking if Fido price matches as an...

    The OP was asking if Fido price matches as an official policy like Rogers. The answer is they do not. Individual reps may choose to price match on a case by case basis based on churn risk but...
  20. Replies
    11
    Views
    645

    Your complaint will be added to their yearly...

    Your complaint will be added to their yearly statistics, but aside from that the CCTS will do nothing. Their role is to mediate UNRESOLVED issues.
  21. Replies
    170
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    14,375

    Same as any other "perk", reps try until the...

    Same as any other "perk", reps try until the customer threatens to cancel.
  22. Replies
    25
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    2,750

    Is your contract expiring soon? I did not see...

    Is your contract expiring soon? I did not see this notice on my bill and it was generated last night.
  23. Replies
    6
    Views
    468

    Fido does not price match.

    Fido does not price match.
  24. If you're looking for something that is HSPA only...

    If you're looking for something that is HSPA only then it needs to support 1900mhz and 850mhz
  25. Thread: bell.ca profile

    by B407
    Replies
    3
    Views
    369

    The website simply may not display the correct...

    The website simply may not display the correct info when using a non-Bell device. If you're seeing LTE in the notification bar on your phone then you're getting the fastest speed possible regardless...
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