I got my phone brand new in July and it has read SIM crash contact provider about 6 times since I got it. I have taken the SIM card in to get a replacement, because I thought maybe it had a virus...don't know if that can happen, just a concern.

Anyway, I have NEVER dropped, banged, damaged my phone in anyway. I am very protective of it even against scratching. This seems to happen everytime I am lost (on vacation) and needing directions. That is also when you need it the most. It is sooo very frustrating. Can anyone explain this? Should I get a new phone entirely?