You would think they could learn from Sprint's mistake on this. Identical issue. They raised text messaging fees. All of a sudden, people are canceling because of the change. (With no ETF.) Sprint finally gets smart and grandfathers people who call into the old rate. Risk mitigated. Those that don't call get the higher rate. Those that do, have no reason to cancel because they are grandfathered. (Thus, no material change.)
It's doubtful that Cingular will do this, however. They are much too arrogant, which is rather amusing since their network belies their superiority complex. Anyone who is annoyed by the change, who does not like their service, and wants to cancel without a penalty should take advantage of this opportunity. Let's be clear: Cingular knew this was a possibility when they raised the price. They probably already have an estimate as to the number of people that will cancel. (Not many, I would guess.)
Joel




(note: not specifically referring to your post)



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